Improving Employee Satisfaction and Performance at Old-bridge District Council

Old-bridge District
Council

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Which 5 of the key findings from the survey should Lisa be most concerned about?
Justification of answer with explanation regarding importance of these findings in leading and
managing people at work............................................................................................................1
2. Choose THREE initiatives as in question 1, which Lisa should develop immediately to
improve the more concerning findings. Critically evaluate these suggested initiatives.............4
3. How should Lisa approach the task of drawing up the proposed, ‘You Said, We Listened’,
e-mail including her main objectives? Justify your answers and include a draft of the email
that Lisa should send...................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Human resource management is one of the primary activity in business organisations
through which employees at various level are employed and managed to operate their operations.
Human resource management is a continuous practice through which practice of HRM services
are managed in legal and ethical manner. This project report is based in Old-bridge District
Council which is managed by a small HR team. This team possess a manager Lisa Porter a
manager, two officers and an administrator. In order to manage employees who are working for
the Old-bridge council a survey is performed through which employees opinion on different
perspective to their jobs are recorded (Babister, McKeown and Retallick, 2016). Project report is
based on five findings and their importance in the leading and managing people at work.
Improvement initiatives of these findings will be introduced and justifications in order to
enhance improvements will be made.
MAIN BODY
1. Which 5 of the key findings from the survey should Lisa be most concerned about?
Justification of answer with explanation regarding importance of these findings in leading
and managing people at work.
Business organisation whether profit making or a non-profit making in order to become
successful and generate a team of competent employees needs to take opinion of employees time
to time. In this process surveys are conducted so that all the employees can provide their opinion
on different issues related to their work and working atmosphere. Generation of the correct
information is important and necessary for organisations so when corrective actions are taken
then most productive results are generated form them. In Old-bridge District Council a survey is
conducted through which opinion of all the individuals are taken into consideration regarding so
that some amount of improvements can be made through positive initiations. In this survey
several findings are recorded which shows how employees of the organisation feels about
organisation and working in the organisation (Emerick, 2016). Key findings that are most
concerned by manager Lisa Porter are as follows-
Variety of Work: Providing variety of work to employees in an organisation serves an
opportunity to them to grow and develop their skills in different areas and become more and
more competent. Each organisation is of the opinion that employees working with them must be
1