Impact of Change Management on Performance of Kingston Hotel : Report

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Added on 2020-07-22

Impact of Change Management on Performance of Kingston Hotel : Report

Added on 2020-07-22

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To analyse the impact of changemanagement on the performance1

Impact of Change Management on Performance of Kingston Hotel : Report_1

Table of ContentsExecutive summary .........................................................................................................................3Introduction .....................................................................................................................................3Analysis ...........................................................................................................................................3Discussion........................................................................................................................................4Conclusion ......................................................................................................................................6Recommendation ...........................................................................................................................6REFERENCES ...............................................................................................................................82

Impact of Change Management on Performance of Kingston Hotel : Report_2

Executive summary This report is exclusively based on the management of the changes that takes place in theorganisation. The organisation of the context, The Kingston Hotel will implement the suitablemeasures to bring the technological changes that will help the company to gain a betterproductivity and meet the essential changes that are been taken into the consideration and helpsthe company to get a better productivity. Introduction Change management is the discipline that guides how we prepare, equip and supportindividuals to successfully adopt change in order to drive organizational success and outcomes.There are different types of changes can take place within the organisation such as culturalchange, technological change etc which help company in improving the performance andaccomplishing goals and objectives in an effective manner. The present report is based on toanalyse the impact of change management on the performance of The Kingston hotel. It isimportant to bring change within the firm so that new innovative products can be developed andcompany can gain competitive advantage. This report will help in gaining depth informationrelated to the change and its impact on company. Further different ways through which changescan be implemented successfully will be analysed.Analysis Change management is known as the process of defining and process of involvingmoving, refreezing, practices and procedures within the firm. Before implementing changes, it isimportant for the firm to understand the need of changes and work on it accordingly. Companyperformance can be affected because of various reason such as negative culture environment,lack of advance technology, improper reward system, lack of effective communication etc. Dueto all reason it become tough for company to improve its performance and deliver qualityservices to customers (Lungeanu, Stern and Zajac, 2016). For instance, there are many newtechnologies which are introduced in the market such as online booking and payment, CRMsystem etc if The Kingston hotel do not introduce this all technologies in the organisation then itcan impact its performance and sales. Online booking makes easier for customer to easily bookrooms which assist firm in increasing sale. Apart from this there are many firm who agreed thatchanges have become constant phenomenon, and it must be attended and should be managedproperly to survive in competitive market. There is significant impact of the change in3

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Impact of Change Management on Performance of Kingston Hotel : Report