Project Management Plan for Tier One Suppliers Insurance Group (TOSIG)

Tier One Suppliers Insurance Group (TOSIG)
Project Management Plan
8/2/2018

Project Management Plan
Table of Contents
Introduction...........................................................................................................................................2
Purpose of Project Management Plan................................................................................................2
Executive Summary of Project Charter.................................................................................................2
Assumptions/Constraints...................................................................................................................2
Scope Management...............................................................................................................................2
Work Breakdown Structure...............................................................................................................3
Change Control Management............................................................................................................4
Schedule & Costs Management.............................................................................................................4
Gantt chart.........................................................................................................................................6
Project Costs......................................................................................................................................7
Quality Management.............................................................................................................................8
Human Resource Management..............................................................................................................9
Communications Management..............................................................................................................9
Risk Management................................................................................................................................10
Issue Management...............................................................................................................................11
Procurement Management...................................................................................................................11
References...........................................................................................................................................12
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Project Management Plan
Introduction
Tier One Suppliers Insurance Group (TOSIG) is an organization that offers insurance to the
tier one suppliers. The main aim of the organization is to offer excellent insurance services to
its clients and maximize the customer base. The agents of the company are provided with a
vehicle, laptop with wireless network connectivity, and a Blackberry Smartphone. With the
expansion of the business, it is now required to upgrade the information systems, introduce
enhanced mobility in the business, and move to the cloud-based system. The upgrade will
start with the implementation of an enhanced customer relationship management system. The
agents will also be provided with a tablet that will be pre-populated with the customer data to
save time. Enhanced mobility and cloud-based system will be introduced in the organization
to provide remote access to the agents.
Purpose of Project Management Plan
The purpose of the project management plan is to highlight the guidelines for the
management of project areas viz. project scope, schedule, costs, human resources, quality,
communications, risks, issues, and procurement (Sozuer & Spang, 2014).
Executive Summary of Project Charter
The project aim is to upgrade the customer relationship management system and implement
cloud-based system for Tier One Suppliers Insurance Group. The project will be covered in
total timeframe of 115 days and will take approximately $95,000 to be completed. It will be
headed by the Project Manager and there will be other resources assigned to the project. The
project is found as feasible from the technical, operational, and financial aspects.
Assumptions/Constraints
 The funds required for carrying out the project activities will be provided by the
project sponsor.
 The workstations for upgrading the customer relationship management system and
migrating to the cloud-based systems will be provided to the members of the project
team.
 The project team will adhere to the estimated schedule and costs.
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Project Management Plan
Scope Management
The project scope will include the following set of activities:
 Feasibility study of the upgraded customer relationship management system that has
to be implemented and the cloud-based system for TOSIG.
 Determination of project management approach and development approach that shall
be followed.
 Planning and analysis of the project scope, budget, schedule, quality, resources,
procurements, risks, and resources (Fageha & Aibinu, 2013).
 Management of the project stakeholders and communications.
 Design and development of the customer relationship management system and cloud-
based platforms.
 Implementation of the systems for the organization.
 Network integration and migration of the data sets and services.
 Testing of the systems that are developed.
 Review of the systems and management of the changes.
 Deployment of the system and closure activities
The project team will not cover the marketing of the upgraded customer relationship
management system for the organization.
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