Total Compensation

Running head: TOTAL COMPENSATION 1
Total Compensation
Student’s Name
Institutional Affiliation

TOTAL COMPENSATION 2
Total Compensation
Introduction
The aspect of total compensation refers to everything provided by the company to the
employees in exchange for their services within the firm (Johnson, 2018). Some of the elements
of the total compensation program include but not limited to the on-site amenities, base salary,
benefits, perks, and salary (Webster, 2018). While considering the total compensation aspect, an
employee is likely to be making either twice or three times the basic salary. Usually, the
company notifies the employees of the additional salary but fail to reveal the exact value of the
additional salary on the annual basis. Therefore, this essay has been set primarily to focus on
formulating a program that will enhance employee motivation, attraction, retention, and
safeguarding of employee rights within the Duplox Copiers Canada Limited.
Contextual variables Impacting the Firm
The fundamental variable that is greatly impacting the company circumnavigates around
employee motivation within the firm. Firstly, the company has serious problems in the overall
performance. The overall morale of the employees is quite low accompanied by high employee
turnover. Additionally, the company has serious problems with the customers as the complaints
are too high. In other words, the customer satisfaction rate is too low. The company is
periodically depreciating concerning revenues and profits. The issues mentioned above can
originate from different structural variables. Some of the possible structural variables are
discussed in the proceeding section of this essay.

TOTAL COMPENSATION 3
Structural Variables
There exists a diversity of structural variables that might be affecting the performance of
the company. Firstly, the company is operating under a parent firm located in the United States
of America. The parent company sets the prices paid by Duplox Canada despite allowing the
company to sell the copiers at any price that the market may bear. This ideology might be one of
the factors that are leading to customer satisfaction. In such a case, the pricing strategy of the
company depends solemnly on the market forces. Therefore, the profitability of the company is
uncertainty. Pricing goods as per the market forces might result in either profits or huge losses.
This might be the reason behind the minute profits and low revenue generated by the company.
Additionally, the company might also be applying cost-effective pricing strategy which
makes the consumers uncertified with the price of the commodities. Despite, a hierarchical
structure causing problems in the organization, the major issues presented by the firm
circumnavigates around employee motivation. The technical service specialists have proven to
be less motivated towards their work. The turnover rate within the department is too high. The
technical service specialists fail to repair the Brocken machinery which is leading to complaints
from the clients regarding the quality of the services provided. The performance of the technical
service specialists has been questioned and argued negatively by the marketing director.
Managerial strategy
Management strategy refers to the manner in which the employees within an organization
are managed, supervised and controlled for the achievement of desired goals and objectives
(Spacey, 2016). Following the definition above, a management strategy can also refer to the
management structure of an organization. Usually, the management strategy takes either a flat
format or a hierarchical strategy. Following the description provided about the Duplox Copiers