Total Quality Management (TQM) - Assignment

Added on - 24 Apr 2021

  • 15

    Pages

  • 3421

    Words

  • 5

    Views

  • 0

    Downloads

Trusted by +2 million users,
1000+ happy students everyday
Showing pages 1 to 4 of 15 pages
Running head: TOTAL QUALITY MANAGEMENTTotal Quality ManagementName of the StudentName of the UniversityAuthor note
TOTAL QUALITY MANAGEMENT1Executive SummaryThe report has helped in analysing the importance of the TQM in the event managementcompany. The company is situated in United Kingdom and it specialises in arranging eventsfor the different occasions. However, there are different issues faced by the company relatingto the providing of customer satisfaction. The importance of benchmarking in TQM has beendiscussed.The main aim and purpose of the report is to understand the different TQM models andcontribution of gurus in the previous era. The model of PDCA cycle has been described as tounderstand the importance of the model in gaining competitive advantage.
TOTAL QUALITY MANAGEMENT2Table of ContentsIntroduction................................................................................................................................3Overview ofThe Events Company............................................................................................3History of TQM and contribution of TQM gurus......................................................................4Evaluation and analysis of benchmarking in generating overall success of The EventsCompany....................................................................................................................................6Process of benchmarking in The Events Company................................................................6Problems faced by The Events Company..................................................................................7Benchmarking of The Events Company................................................................................8Importance of benchmarking in The Events Company..............................................................9Implementation of Model by The Events Company................................................................10Problems faced by The Events Company in benchmarking....................................................11Conclusion................................................................................................................................11Recommendations....................................................................................................................12References................................................................................................................................13
TOTAL QUALITY MANAGEMENT3IntroductionThe report helps in analysis of the importance of the total quality management in therespective company namedThe Events Company that is based in United Kingdom. Properanalysis and evaluation has to be done in order to understand the importance ofbenchmarking that will help in gaining overall success of the respective company. Properexamples have to be used as this will help in providing proper analysis of the importance ofbenchmarking in organizations.The main aim and purpose of the report is to understand the evaluation of theimportance of the benchmarking that will help in analysing the overall success of theorganization. The different kind of limitations has to be analysed in an effectual manner withthe help of different examples in an effective manner.The structure of the report will include the different kind of analysis that will help inunderstanding the different contributions of the TQM gurus in an effectual manner. Thedifferent evaluation of benchmarking will be discussed that helps the company in gainingsuccess and competitive advantage in the market.Overview of The Events CompanyThe Events Company is an event management company that is based in UnitedKingdom. The company focuses on providing the employees different kind of serviceswherein this will help the company in gaining competitive advantage. The company helps inimplementation of the different product launching programs of other companies and thishelps in providing a brief overview of the different other services that organizes differentkind of marriages or meetings in a professional manner (The Events Company - Weddings,
desklib-logo
You’re reading a preview
Preview Documents

To View Complete Document

Click the button to download
Subscribe to our plans

Download This Document