Legislation and Ethics in Travel and Tourism Sector
22 Pages7382 Words136 Views
Added on 2020-01-23
About This Document
Legislation and Ethics in Travel and Tourism Sector TABLE OF CONTENTS INTRODUCTION 1 TASK 11 1.1 Legal and regulatory framework of travel and tourism sector with reference to England and Wales 1 1.2 Surface, sea and air transport law in relation to the carriage of passengers within the legal and regulatory framework of UK 5 TASK 26 2.1 Impact of the principles of health, safety and security legislation on the travel and tourism sector 6 2.2 Legislation that relates to equality 8 TASK 39 3.1 Contact legislation in relation to travel
Legislation and Ethics in Travel and Tourism Sector
Added on 2020-01-23
ShareRelated Documents
Legislation and Ethics inTravel and Tourism Sector
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Legal and regulatory framework of travel and tourism sector with reference to Englandand Wales....................................................................................................................................11.2 Surface, sea and air transport law in relation to the carriage of passengers within the legaland regulatory framework of UK................................................................................................5TASK 2............................................................................................................................................62.1 Impact of the principles of health, safety and security legislation on the travel and tourismsector...........................................................................................................................................62.2 Legislation that relates to equality........................................................................................8TASK 3............................................................................................................................................93.1 Contact legislation in relation to travel and tourism customers............................................93.2 Consumer protection legislation in relation to travel and tourism customers.....................11TASK 4..........................................................................................................................................134.1 Analysing ethical dilemma which is faced by travel and tourism business sector ............134.2 Analysing corporate social responsibility policy of British Airways ................................14CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................16
INTRODUCTIONIn this current era of globalisation, international sector of touristy market havehasgainedenormous attention of the public bodies. Due to this, they have become one of the most emergingbusinesses that has earned high revenue by raising the national GDP rate. The rising boundariesof tourism sector has together identified numerous destinations over varied locations at aworldwide level (Bowie, 2013). This increment has fetched a liable interest of many corporatesand business personnel to invest their capital income in touristy market and generate higherprofits. However, government and other affiliated parties have enforced various strategic policiesand procedures with a structured legislation of ethics. This is mainly in order to maintain aqualitative performance of tourism sector and other related corporations like hotelaccommodations, restaurants, airline industries and tour operators (Breen, 2013). Similar to this, report is substantially based upon related information on tourism whichmainly covers a significant structuring of certain requisite strategies. This is basically to benefitthe business operations of tourism with some amended services and amenities to the upcomingusers (Banerjee, 2007). Leading purpose of such implication is to maintain the satisfaction levelof service users and provisioning of qualitative functions rendered by the tourism sectors.TASK 11.1 Legal and regulatory framework of travel and tourism sector with reference to England andWalesCurrent structuring of travel and tourism sector is purely based upon certain legitimateconsiderations to be followed by the affiliated bodies of touring operations. It is however with awider role of appointed governmental bodies in countries which are directly accountable forframing such validated policies in their respective nations (Carroll, 2014). This is yet again witha considerable thought of maintaining a regularised and systematised culture where upcomingtourists will be welcomed in a grateful surrounding. Such legal frameworks in travel and tourismare nowadays referred as an essential cogitation where it has rapidly converted into a broadspectrum of economic sector.These judicial policies however differsdiffer from one another according to thedistinctive nature of several countries at a global level. The legalised procedures are specificallydefined as a fine association of varied industry specific laws that are also governed by foreign1
modulations. It is thus with reference to state about the legal and regulatory framework of traveland tourism sector in England and Wales where it is mainly governed by a crucial enactment ofDevelopment of Tourism Act 1969 (Cooper, 2012). It has laid down almost all requisiteregulatory policies of tourism industry in UK. It has together constituted the British authorityboards of touristy for Scotland, England and Wales.This is mainly to define a correspondent relationship between law and tourism wherethey both are referred to be a complex disclosure of their distinct cogitations that is yet againwith an interconnected prospect. It is where the law definedefines about some vital perceptionsof protecting environment by together considering the health and safety perspective ofapproaching individuals in country (Crozier and Martin, 2012). This together defines the law ofcompanies and their contractual aspects in terms of IPC and CRPC. However, tourism existswith a slightly differentiated agenda of defining rules and regulations of tourism firms that isessentially to protect the basic rights of tourers who are travelling by any mode of transportation.These rules also differ from country to country with a similar objective of enhancing recentproceedings in a more impelling manner.Below delineated constituents are referred to varied diversified laws that constantlyinfluences the travel industry which are mentioned as-Consumer protection from unfair trading regulation 2008- This is the foremost cogitationof regimental bodies of England and Wales (Ferrell, 2014). It is with a significantconcern of protecting consumers from any misleading activities of biased commercialisedpractices in the nation(Paterson and Brody, 2015). Health and safety legislation- This is to define the workplace consideration of employeesand employers of tour operator firms to protect the consumers from an associative risk ofsecurity(MA, Q.M., 2016).Licensing act 2003- It is yet again defined to be another vital imposition of working intoa legitimated culture where the banned activities should be entirely restricted byorganisational parties (Ko and et.al., 2014). It can be hereby related to the sale ofalcoholic content in the premises that should be done with a prior and proper licensing byits solicitous bodies(Laing, 2016).Sexual Offence- It is with reference to depict the prohibited activities of running a sexracket, assaultive practices and child abusive measures, etc. This is with a prime2
responsibility of tour operating organisations and regimental bodies to make a prior checkof such restrictive activities with a vital intent of obviating it.Beneath alignment is to define about some regulatory bodies that governs the tour industries-Health and Safety Executive (HSE)-◦This is specifically linked up with Health and Safety at Work Act 1974 with a soleconcern of legislation in Great Britain for an apt maintenance of health and safety ofemployees at their workplace(Tombs and Whyte, 2013).◦It is mainly to protect both the workforce and other upcoming parties in theorganisation where appointed personnel should be aware of their vital obligation ofutilising the safeguarding strategies in case if they meet any uncertain event at work(Peterson and Ferrell, 2005).Health and Safety Commission-◦This is the regulatory body of health and safety act 1974 for Britishers where bothemployees and employers are instructed to implement the safeguarding tactics at theirworkplace(Holt and Allen, 2015).◦It is where the state secretary under the health and safety commission duly appoints 6to 9 candidates to train the organisational bodies about an appropriate use of equippedsafety measures like fire extinguisher at the workplace.Strategic Rail Authority (SRA)-◦It states the leading considerations of railways where it is regulated by the enactmentof Railway Act 1993 with a vital focus on splitting BR(Boardman,Laurin, Mooreand Vining, 2013).◦It also gives a prior authority to the railway offices for restrictively obstructingabusive dominances (Civil Law vs Criminal Law, 2014).◦This railway act was however altered in the year 2005 with a prominent enforcementof licensing activities to protect the basic interest of consumers. International Air Transport Association (IATA)-◦With a primitive establishment of 1945, this section fundamentally deals with theassociated bodies of airlines all over the world(Forsythe, Rieffer-Flanagan andMoorehead, 2014).3
◦IATA is headquartered in Canada and Montreal with enumerable administrativeestablishments in Geneva and other nearby areas. (Unfair Terms in ConsumerContracts Regulations 1999,2014).Civil Aviation Authority (CAA)-◦This is referred to yet another governmental agency that is being governed in UK(Cunliffe, Anderson, DeBell and Duffy, 2017).◦It is mainly with a vital cogitation of protecting individuals who are travelling by airtransportation services (Shaw, 2007).Air Travels Operators Licensing (ATOL)-◦It is mainly associated with the air touring operators with a leading consideration ofverifying their licensed enactments(White, 2016).◦This is with a major cogitation of protecting the right of air travellers where theyshould buy the touring amenities of tickets and packages from a registered touroperator (Morris and Kazi, 2016).Association of British Travel Agency (ABTA)-◦It is a high standard affiliation of around 1200 members who are vitally representingas tour operators and agents from about 500 establishments(Scolding and et. al.,2015). ◦These associated members are however disciplined by ABTA with a prime cognitionof working under a standardised prospect of work (McCabe and Diekmann, 2015).Courts-◦It is with respect to define the legislative functions of registered jurisdiction in variedcountries where they are directly responsible to deal with such offensive cases ofcrime by the civilians. This is yet again with a segregated formation as describedbelow-▪Magistrate’s courtslookslook into the matter of crime and other related concernsby civilians.▪Country court vitally deals with land related cases (Joseph and Jacob, 2015).▪House of lords is amenable towards the cases of civil and crime.▪Crown court stringently deals with the cases related to condemnable suits ofcrime.4
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Legislation and Ethics in Travel and Tourism Sectorlg...
|19
|1827
|172
Assignment on Legislation and Ethics in Travel and Tourism Sector (Doc)lg...
|17
|6353
|495
Legal and Regulatory Framework of Tourismlg...
|26
|4097
|216
Legislation and Ethics in Travel and Tourism Sector - Thomas Cooklg...
|15
|5276
|209
Legislation And Ethics In Travel And Tourism Sector - Assignmentlg...
|17
|5218
|333
Legislation and Ethics in Travel and Tourism Solved Assignmentlg...
|15
|4773
|488