TOUR OPERATIONS MANAGEMENT: A Comprehensive Analysis of the Industry and its Impact on Tourism

TOUR OPERATIONS MANAGEMENT
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Table of Contents
Introduction......................................................................................................................................3
LO1 Understand the tour operators industry within the travel and tourism sector.........................3
P 1.1 Analyse the effects of current and recent trends and developments on the tour operators
industry........................................................................................................................................3
LO2 Understand stages involved in creating holidays....................................................................4
P 2.1 Assess the stages and timescales involved in developing holidays....................................5
P 2.2 Evaluate the suitability of different methods of contracting for different components of
the holiday and different types of tour operator..........................................................................5
P 2.3 Calculate the selling price of a holiday from given information........................................5
LO3 Be able to review brochures and methods of distribution used to sell holidays.....................6
P 3.1 Evaluate the planning decisions taken for the design of a selected brochure....................6
P 3.2 Assess the suitability of alternatives to a traditional brochure for different types of tour
operator........................................................................................................................................7
P 3.3 Evaluate the suitability of different methods of distribution used to sell a holiday for
different types of tour operator....................................................................................................7
LO4 Understand strategic and tactical decision making for tour operators....................................8
P 4.1 evaluate the strategic decisions made by different types of tour operator.........................8
P 4.2 Compare the tactical decisions that could be taken by a selected tour operator in different
situations......................................................................................................................................9
Conclusion.....................................................................................................................................10
References......................................................................................................................................11

Introduction
Managing the tour and travel is being considered as an imperative task of the tourism firm that
prepare the holiday packages for their travelers. These packages include the detail information
regarding the tour which should be chosen by the tourists. It snatches the attention of the visitors
throughout the world. Along with that this process works as the sales enhancer of the tour
operators. However, this project has also focused on the systems as well as functions of tour
operators. Even, three world’s attractions have been chosen here like Africa, Maldives and
London to conduct this assignment. The tour packages in this project have been based on these
three weddings as well. This project has focused on the current trends as well as development of
tourism sector. Apart from that, brochures have been created here to make the people more
interested and to give the detail to the visitors.
LO1 Understand the tour operators industry within the travel and tourism sector
The overall assignment has been divided into four parts. The first part is all about to understand
the overall tourism industry. It has mainly focused on the recent trends as well as development of
tour operators.
P 1.1 Analyse the effects of current and recent trends and developments on the tour
operators industry
It is such an era when the entire travel industry is changing in a high speed. The main reason of
this change includes the changes in the needs as well as preferences of the visitors. These trends
are actually related to the trip planning as well as food facility too. Mahrous and Hassan (2017)
have declared that therefore, some of the hotels as well as other lodging facilities are trying to
change their menus and to include some homemade foods there. It is nothing but an attempt to
give a local flavor which would attract the tourists more. Other than that, another massive change
is there that due to the wearable technologies it has been noticed that the tourists nowadays book
the hotels earlier and make their accommodation ensured.
Tan et al. (2017) have opined that it obviously provides a good experience to the tourists and
save lots of times of them. Various tourists’ places are there in London that contains varieties of
physical significances as well as special cultures. Therefore, the tour operators in this place need
to be very careful as they have to handle loads of international as well as national tourists. It

seems that the requirements would be different for every tourist, but they have to handle it and
give the satisfaction to them. These sites include Royal Obervatory, Cutty Sark, and Tower of
London and so on. Not only are these few other sites also there those keep the proof of its history
and tradition.
On the other hand, if considering the Africa, then it should be mentioned that a wild life flavor
can be gained her. Calhoun (2017) has opined that it is well-known that this place includes
varieties of forests and other animals. They are obviously attractive to the tourists and it must be
agreed that people love to visit this place as they want to witness these animals, etc. Other than
that, Manu National Park as well as Churute Mangroves Ecological Reserve are also being
counted as the most famous tourists’ destinations. It helps to establish the eco-tourism ones again
in this country. This framework of eco-tourism includes lagoons, forests and rivers. The tourists
in return would get huge time of spend their leisure with the nature and it is obviously that their
financial expenses would be valued.
Apart from the above mentioned two, another one destination is also there, namely Maldives. It
is an Island country which is situated on Indian Ocean. Nasr (2017) has opined that the tour
operators should always try to explore the scenic and natural beauty of a place. It would
ultimately attract the tourists more. As it has been mentioned earlier that Maldives is known as
Island country, therefore it has natural that it has a large amount of natural beauty and the tourists
are mostly attracted to it. This kind of place is more suitable for the couples as they would love
the romantic nature in these places. However, if focusing on the recent trends in these three
places, therefore, it must be mentioned that all these places have included various modern
amenities. Most of the accommodations there are trying to provide the advanced technologies
and services. Other than that, it is also noticeable that they are adopting the current activities as
well. Along with that, a local flavor is also being provided. That is why, the high class hotels are
always trying to provide some special attractions to the tourists. For example, may be the hotels
in Africa can include an event of local dance style in evening. It would ultimately increase the
chance of more tourists’ arrival.
LO2 Understand stages involved in creating holidays
This is the second part of the assignment where the author has focused on various stages those
are involved in the creation of holidays. While discussing this point, three major pats have been