Tourism and Hospitality Operations

Running head: TOURISM AND HOSPITALITY OPERATIONS
Tourism and Hospitality Operations
Name of the Student
Name of the University
Author Note

1TOURISM AND HOSPITALITY OPERATIONS
This blog assessment will help to explore and identify the important perspectives of the
statement “Understanding the internal environment is a necessary attribute of a modern
tourism and hospitality manager” This statement is very important to understand the roles of the
managers in the tourism and hospitality industry. The managers in the tourism industry should
always be aware about the changes and adjustments they should make to further develop their
operations (Canales 2014). This article has been quite interesting for the managers to understand
since the internal environment of the tourism organizations will help them largely to identify
their strengths and weaknesses properly.
In the contemporary tourism industry, managers would face several difficulties in the
sector because they need to administer the challenges and improvise their decisions properly.
Critics have put proper emphasis on the ways the business could be conducted (Noe et al. 2015).
The managers should be able to create a highly competitive environment where employees
would be conscious about the quality of services and products they are delivering to their
customers. The actions of the stakeholders will be shaped by the activities of the internal
stakeholders precisely.
If the tourism managers do not manage their internal environment properly, they will not
be able to build up a proper competitive business environment. The focus of the master managers
in the tourism industry will help to build up the proper mission and vision of the organizations
(Gursoy et al. 2017). The actions of the employees and managers will also fix the philosophy of
the organization that has a huge impact on the customers and stakeholders.
In this blog assessment the capabilities of the managers of the tourism industry will be
highlighted because their core competencies are highly crucial; for the development of activities

2TOURISM AND HOSPITALITY OPERATIONS
(Mulej 2014). Through the internal factors, organizational managers in the tourism industry
would be able to assess their strengths and weaknesses properly. The managers will also be able
to realize their suitable strategies if they can identify various strengths and weaknesses. This
would also help them to achieve the competitive advantage within the industry and remain above
their competitors (Mohammad, El Salam and Ammar 2018). They could make their strategic
decisions properly with the help of all these internal factors in their minds.
It is up to the managers if they want to make some changes in the organizational setting
and gear up for some innovative strategies. After getting the glimpse of the internal environment
of the company, managers would be able to Competing Values Framework (CVF) which will
guide them properly (Zaki 2017). As per the views of the hotel managers in the tourism industry,
the internal factors will always be one of the deciding factors for the overall success of that
particular organization.
The hotel innovation will further be aggravated through the internal environment. All the
dynamic managers will always be interested about both the internal and external environment of
the company. Then only, they can find some ways to deal with the tough situations that might
come about. In the modern and contemporary tourism industry, these internal environment
factors would lead them to utilize all the opportunities for the betterment.
The discussion topic for the next section of the blog assessment will be about the CVF
quadrants and competencies that would assist the managers to keep up the motivation. Critics
have pointed out several times that individuals might face several paradoxes in their workplaces
that would confuse them (Camisón et al. 2016). They have viewed the first quadrant or the
human relations model to be the best motivating factor when they are at the workplace. This