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Tourism and Hospitality Strategic Management

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Added on  2022-10-10

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This presentation discusses the strategic management of the tourism and hospitality industry, with a focus on Countdown, a grocery store chain in New Zealand. It covers topics such as customer service, retail decision making, Porter's Five Forces, sustainability, competitive dynamics, merger and acquisition, and international strategy. The presentation provides insights into the challenges and opportunities faced by Countdown and the industry as a whole.

Tourism and Hospitality Strategic Management

   Added on 2022-10-10

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Tourism and Hospitality Strategic Management_1
Tourism and Hospitality
Strategic Management
Tourism and Hospitality Strategic Management_2
Business Level
Customer service expectations are high as
retailer offers self-service
Issues can be found which is needed to be
solved by the retailer
Retail decision making could address the
questions which comprehend retailing
principles.
Framework models of strategic
management are applied to make critical
Tourism and Hospitality Strategic Management_3
Porter’s Five Forces
Helps organization in determining the
structure of respective industry
Countdown has been able to stake out a
position
Increases level of profitability
Rivalry among existing competitor,
Bargaining power of suppliers, Bargaining
power of buyers, Threats of new entrant
and Threat of substitutes’ products and
Tourism and Hospitality Strategic Management_4

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