Sash Japanese Global Fusion Internship Experience

The assignment is about an internship experience at Sash Japanese Global Fusion, where the writer has been working for two weeks. The writer discusses their learning objectives, career development, and experiences in the workplace, including interacting with customers and team members. The assignment also includes references to other studies on internships in hospitality and tourism.

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SOUTHERN CROSS UNIVERSITY
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Student Name: Vaibhav Arya
Student ID No.: 22508036
Unit Name: Tourism and Hotel Internship
Unit Code: MNG03237
Tutor’s name: Ms. Jenine Fleming
Assignment No.: 1
Assignment Title: Short Written Response
Due date: 18/03/2018
Date submitted: 18/03/2018
Declaration:I have read and understand the Rules Relating to Awards (Rule 3 Section 18 –
Academic Misconduct Including Plagiarism) as contained in the SCU Policy Library. I
understand the penalties that apply for plagiarism and agree to be bound by these rules. The
work I am submitting electronically is entirely my own work.
Signed: Vaibhav Arya Date:18/03/18

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Short Written Response
By
Vaibhav Arya

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Index
S.no Contents Page No.
1. Introduction 4
2. Overview 4-5
3. Current Psychological contract 5-6
4. Learning Objectives 6
5. Career Objectives 7
6. Expectations 7
7. Conclusion 8

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Introduction
Internship refers to the limited period where an individual is offered a
position to work and apply the experiences learned in the classroom.
Students are placed in various types of an institutions such as government
agencies and the non-profit institutions (Fong, Lee, Leung. and Law, 2013
p.520). In particular, an internship is done by the undergraduate students
who seek to acquire appropriate experiences and skills in their field of
specialization. This internship program is beneficial to employers since they
end up recruiting the best internships as employees in the organizations
(Fong, Luk, and Law, 2014 p.70). In most cases, interns are not paid but it
also depends if the organization wishes to take an intern as an employee. In
this case, I am taking the tourism and hotel management course and it is
just the time we have been placed in an internship. It is two weeks but I
have met most of my expectations in applying the skills learned in class.
Overview
The place I am pursuing my internship is at Sash Japanese Global
Fusion located on 113 Chapel Street, Windsor, Melbourne, Australia. Sash
is a Japanese Fusion and it focuses on blending the popular dishes from all
over the world. Sash’s unique food menu includes Delicious Sliders,
Appealing Desserts, Fine Cuts of Meats such as Wagyu, A variation on the

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traditional Tacos and Nachos, and the dish which brought Sash into the
limelight – Squid Ink Infused Japanese Sashimi Pizzas. The Sash mission
statement allows people experience various delicacies which cannot be
found easily in other places (Lee and Tsang, 2013 p.230). Sash also has ar
with Japanese cocktails and offers ultimate dining experiences to individuals
who visit the restaurant. This restaurant is narrow and long since it
stretches forty meters. The front part is the bar section as well as booths
which can hold from two to six persons. The mid part of the restaurant is
also known as the couple’s lane as it has amazing features on the wall.
Finally, the back part is the kitchen where the amazing dishes are made and
also has space which can hold between six to thirty-four people. In
particular, Sash targets to attract customers who work at the shopping
center. The food here is offered at discounts as well as deals to keep the
customers interested (Ruhanen, Robinson and Breakey, 2013 p.63). My role
as a Chef de Partie is to help the Head Chef in creating new Dishes and
Menus, Reviewing food and Beverage purchases, training chefs, and
budgeting for the daily operations. I am studying tourism and hotel
management and I also can help in managing this restaurant to my best of
experience. In addition, In near future, I wish to open up my own café and
that point of time I will apply all the knowledge I have gained from my
Internship at Sash Japanese. Sash Japanese Fusion offers internship
positions to various students and it helps them acquire industry exposure.

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Current Psychological contract
Theory of psychological contract is described as the employee
perceptions which are determined by the institution based on the rules and
accommodation of other employees and employers (Felicen, Rasa, Sumanga
and Buted, 2014 p.42). Sash adopts this theory of psychological contract to
remain competitive and overcome unnecessary changes which may occur.
Employees have mutual obligations to facilitate good relations among the
employees (Buted, Felicen, and Manzano, 2014 pp.54). In reviewing
psychological contract as a feature-oriented approach, it helps in building
people and the organizational environment based on trust (Kasli and Ilban,
2013 p.79). Therefore, when working at Sash as an intern my expectations
are fulfilled since there is a strong team-building which keeps the
organization alive. My psychological contract with my employer is balanced
and I wish to leave a good reputation.
Learning Objectives
I have documented various learning objectives which are directed to
my current role as an intern in the managerial position at Sash cafe. My
engagement in the internship program will provide me a chance to examine
various work surroundings and institutional cultures. I will interact with the
employees and experience diverse personalities which will help me

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determine if I am perfectly fit for this career. As a Chef de Partie, I will
supervise, scan, and forecast the industry trends to attract as many
customers as possible. At some point, I will be required to take
administrative duties and I will spend less time in the kitchen. It is exciting
to oversee some of the sections in the kitchen such as butchery, sauces,
fish, and vegetables (Lee and Tsang, 2013 p.233). I have been trained on
setting high hygiene standards as well as presenting foods and beverages
professionally. In analyzing the capabilities and resources at my disposal, I
will enhance key competencies to ensure that the restaurant runs
effectively. I will adopt the strategies learned in class such as costs and
differentiation to determine the organizational position.
Career Objectives
Based on my career objectives, I will use my position to understand
the duties and responsibilities of being in the right career. I have created a
resume as well as a portfolio that will guide me through my achievements in
the internship position to ensure that all the expectations are fulfilled.
Assessing and examining the facilities important since it has provided me
with some knowledge of what to expect in Sash cafe. All theories learned in
class should be integrated into this internship for efficiency (Datta,
Biswakarma, and Nayak, 2013 p.50). Based on the things taught in class, I

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have an idea of what to expect in the internship and therefore I hope It will
blend into my career.
Expectations
Working as a Chef de Partie in such an amazing restaurant is
challenging and therefore my expectations are outlined. First, before I was
enrolled in the internship I wished to develop my skills. This expectation has
been fulfilled so far, though I am learning new things every day. I had
another expectation about personal development. I wished to develop my
personality where I will make good decisions and have self-confidence
throughout my internship. This expectation is fulfilled as I am handling
customers who are helping me gain confidence. Moreover, supervising the
other team members has helped develop my leadership skills. Finally, I also
expected to develop my career in the internship. It is challenging
considering that I have to tackle pressure and also work under it but I have
to look for new tactics to solve problems in this organization.
Conclusion

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To summarize, being on an internship at Sash Japanese Global Fusion
is the best experience as it is amongst the best fusion restaurants in
Melbourne. Sash is well designed and it aims to offer best experiences to
ensure the customers are satisfied. My learning and career objectives will
allow me to blend into the new working environment perfectly. I have been
on an internship for two weeks and I am having amazing experiences so far.
Therefore, I wish that at the end of this program my skills have sharpened
and I have learned more through interacting with other chefs and
managers.
References:

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Fong, L.H.N., Lee, H.A., Leung, D. and Law, R., 2013. Between online and
offline channels: Internship information search by tourism and hotel
management college students. In Information and Communication
Technologies in Tourism 2013(pp. 519-529). Springer, Berlin, Heidelberg.
Lee, L.Y.S. and Tsang, N.K., 2013. Perceptions of tourism and hotel
management students on ethics in the workplace. Journal of teaching in
travel & tourism, 13(3), pp.228-250.
Buted, D.R., Felicen, S.S. and Manzano, A.I., 2014. A correlation study
between student performance in food and beverage services course and
internship in F&B Department of Hospitality Business. International Journal
of Academic Research in Business and Social Sciences, 4(6), p.54.
Datta, A., Biswakarma, K.S. and Nayak, B., 2013. Effect of internship on
career perception of hotel management students. Zenith International
Journal of Multidisciplinary Research, 3(10), pp.50-63.
Felicen, S.S., Rasa, L.C., Sumanga, J.E. and Buted, D.R., 2014. Internship
performance of tourism and hospitality students: Inputs to improve
internship program. International Journal of Academic Research in Business
and Social Sciences, 4(6), p.42.
Fong, L.H.N., Luk, C. and Law, R., 2014. How do hotel and tourism students
select internship employers? A segmentation approach. Journal of
Hospitality, Leisure, Sport & Tourism Education, 15, pp.68-79.

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Kasli, M. and Ilban, M.O., 2013. The Influence of Problems Faced during
Internships on Interns' Views of Their Profession and Their Intention to
Work in the Tourism Industry. Eurasian Journal of Educational Research,
52, pp.79-95.
Ruhanen, L., Robinson, R. and Breakey, N., 2013. A tourism immersion
internship: Student expectations, experiences and satisfaction. Journal of
Hospitality, Leisure, Sport & Tourism Education, 13, pp.60-69.

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Appendix
Leaning
Objective
Action Planned Anticipated
Completion
Date
With Help
From
Indicato
rs of
Success
Review
Date
1. To
examine
various
work
surroun
dings
and
cultures.
1. Volunte
er to
benchm
ark in
other
instituti
ons
2. .Relatin
g with
Custome
rs
1. March
2. Ongoin
g
 Jenny
(Sup
ervis
or)
Sash Café
Team
Contribu
ting
actively
in
meeting
s with
chef de
partie’s
from
other
institutio
ns
Comple
ted
Date:
3. Taking
administ
rative
Engaging with
my employer
Ongoing Sash
Administrat
Less
hesitatio
In
progre