INTRODUCTION In today's competitive scenario, travel and tourism sector plays vital role in growth and development of nation's economy. It is one of the fastest growing sector of the world. Now a days, a huge amount of money is spent by people in visiting several places for enjoyment and recreation purpose (Ahmad, 2013).The process of tourism occurs at 2 levels, i.e., global & domestic. The present assignment is based on Virgin Holidays Ltd. which is a company of UK that offers worldwide holiday packages to customers. The report covers scope of UK and worldwide tourist destinations as well as physical, social and cultural features of these. Apart from this, it also defines characteristics of destinations that influence their appeal to tourist and issues that affects popularity of destinations. TASK 1 1.1 After recession, several nations starts to focusing on tourism sector due to its rapid growth. This sector highly contributes in improving economic condition of country by providing an opportunity for foreign exchange and also helps in reducing unemployment rate. As per the assembled data from UNESCO, around 200 billion GBC is going to be touch by this industry by 2020 (Beritelli, 2011). IssuesFranceUnited Kingdom ChinaSpainUSA Contribution in economy Mostofthe travellersvisit thiscountry. Peoplewho havehigh spending power visitthemost. Government puthuge investmentto Brexitisthe causedueto which economyof nationface toughtime. Around3.5% of contribution isgivenby tourismsector Since1990, much emphasiseis notgivenon tourismsector butafterthat country start to takeinto consideration this. In income Intourism industry, Spainis emergedas successful playeras around161 billionis contributed by thissectorin 3% contribution isdoneby this sector in economyof countryand issupposed tobe increaseby 0.8%till 1
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promote destinationsof countryand attractvisitors more.Tourism industry largely contributesin itseconomic development. innational economy.5% growthrate depicts increasing development ofcountry. Remarkable effortsare done by it to promotenight tourism. ofnation, contributionof tourismis around1620 billion in which 2.6%share givenby tourism industryin nationalwage. Chinaisthe countrywith highest population. economyof country. 2025.huge employment isdeveloped bytourism industryand generates 20.60%of national wages. Numberof travellers 60million peoplevisit Franceevery yearandper person expenditure comesaround 1275.50. Around 36.114 million people visitthe country and on anaverage, around £246.1 isspendby 1000visitors to visit nation. Approx.20 millionpeople visitcountry every year and 39.88 million is spentbyper 1000visitors. (Source: OECDannual report, 2018) 32billion peoplevisit countryand average expenditure per1000 personis 1414.62. Approx.60 million peoplevisit nationand average spending poweris$ 734. Majortourist places French Riviera, Eiffeltower, and Viewport. Kelvingrove gallery,Royal mileshops, and Buckingham palace. Tiananmen square, Forbiddencity and Karts hills. Prado museum, Gaudi buildingand Royal palace. Zion national park, Hollywood and Statue of Liberty. 2
1.2 For gaining large part of market share and yield high profits, it is vital for Virgin Holidays Limited to provide excellent quality of goods and services (Crouch, 2011). A research reveal that presently, a consistent development is observed in tourism industry from last a few years and one might say that it will continue as before in forthcoming years. UK is one of the prevalent nation and has numerous destinations to visit. Numerous individuals in London get work in tourism and travel sector. Brexit is the factor that impact nation's development in negative way (Datzira-Masip and Poluzzi, 2014). It can be anticipated that night tourism should develop in coming time as these are connected with entertainment. Educational & Medical tourism is additionally assuming critical part in tourism development. From the stated data, it can be expected in next coming years, number of guests will increase by 3 million. This will maximize the amount they spend in recreational activities. At present, around three million people are working in this area and there are chances for increasing it is up to 4 million in next five years. Rise in number of guests in future will render different advantages to different industry like transportation. YEARNo. of visitors (millions) Growth rate 2015454644.2% 2016358144.0% 20172149295.1% 20182213753.0% (Source:oecd-ilibrary.org, 2018) From the above mentioned table, it is observed that number of visitors are constantly increase in year 2004 to 2007 in UK and they spend good amount of money in visiting the country. But from year 2008 to 2010 it 2decreases continuously and then again starts to increase in year 2011, 2012 and 2013. from the above table, it is predicted that in future, the number of visitors will be increase in upcoming years. 3
TASK 2 2.1 It is necessary for trip advisor to recognize highlights and information of several tourist destinations keeping in mind the end goal to draw the attention of large number of customers. The two most visited destination by tourist include United Kingdom and France. Both these destinations are very popular among visitors. The purpose of visiting any popular tourist destination is distinct to each tourist as they seek for a place where they can get some good facilities and their main motive for travelling can be accomplished successfully. Different physical, social and cultural highlights of nation help in attracting expansive number of guests and contributes in development of economy (Fourie and Santana-Gallego, 2011). These are:Cultural:In United Kingdom, different cultural programmes happen with the help of accessible resources such as special food, monuments etc. The nation accomplishes numerous man-made and natural cultural perspectives which automatically draws the attention of large number of tourists. This destination attracts large number of visitors towards the place.For instance:British museum of UK is dedicated to art, culture and human history which assists in attracting large number of tourist. On the other hand, La Fête de la Bastille is one of the main event of France that attracts more visitors to visit the country.Social:This factor is contributing significantly towards the growth and development of travel and tourism sector. Additionally, tourist destination also contributes in the public welfare as it provide large number of employment opportunities to local residents of respectivecountry(Frenzel,KoensandSteinbrink,2012).Thus,itdepictsthat government is effectively contributing towards the growth and development of respective ofcountryandpromotingsocialwelfareaswell.Policiesoflocalandnational government affect development of nation.For instance: In UK, Governmentpolicy regarding visa is very flexible due to which people gets Visa easily for visiting the country. It assists in attracting large number of customers. Physical features: United Kingdom is well known for unique natural environment and there are different sorts of resources accessible to the nation. Visitor activities are occurring in some popular regions such as England, Scotland, and London. Mountains, coastlines, geology of lakes, etc. are included in physical landscapes of the country.For 4
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instance: Urban infrastructure of France, excellent rating of rail and roads are the factors that attracts large number of visitors. 2.2 It is essential for tour operator to comprehend the difference between developing and leading tourist destination. Both are different in terms of social, physical and cultural aspects. Some of the common differences are discussed below:- Leading tourist destinationDeveloping tourist destination In UK and France, there are many attractive spots and beaches that are sufficient enough to draw the attention of vast number of tourists. For example: In UK, British museum, science museum. Tower of London etc. In France, Eiffel tower, Louvre museum etc. Often occurrence of natural calamities in Nepal andIndiasuchasearthquakelastsbad impression in the mind of tourists.For instance: Nepal is completely destroyed in year 2015 due to earthquake. But, now it starts to develop again which attracts visitors more. Government plays essential part in the growth anddevelopmentofnationbyproviding adequateinfrastructureaswellasfinancial assistance (Horng and et.al., 2012). Nepal and India somehow fails to adopt high end technology equipments and tools due to lack of adequate funds. In short, Nepal is getting less support from from its government. Both natural and man-made places are present in UK and France which becomes the reason forfascinatingtheinterestoftourists.For instance:BadburyHillbluebellwoods,the Bass rock etc. are the natural landmarks of UK that attracts more visitors to visit the country. On the other hand, Nepal and India is famous for only natural destinations and that too are alsogettingdestroyedbecausenatural calamities.For example: Kathmandu in Nepal is thebeautifulplacewhichisknownforits natural beauty. UK and France is famous for effective and organized transportation network as compared to other popular countries. This also help in enlarging the satisfaction level of tourists. Becauseofshortageoffundsandlackof government support, transportation network of Nepal and India is ineffective as compared to other countries like United Kingdom 5
TASK 3 6
7
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TASK 4 4.1 One of the key source of foreign exchange is travel and tourism sector. Revenue generated from travel and tourism industry highly contributes towards GDP of United Kingdom 10
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and France. Natural beauty, Historical places and adventurous destinations are very popular among visitors as it help in drawing the attention of large number of tourists (Laws,2011). There are different issues which impact the popularity of tourists destination are discussed below:- Lack of good infrastructure and hotels:It is a critical issue as all guests needs good hotel and infrastructure facilities. The basic expectation of every tourist starts with attaining a hotelwhichisgoodintermsofprovidingexcellenceservicesandfulfillingalltheir requirements. However, providing bad infrastructure may cause negative impact on tourists. In addition to that, lack of latest technology and ineffective communication & transportation network also influence the popularity of selected tourist destination. Lack of effective communication and transportation: Popularity of tourism industry is affected by this issue as well. Lack of technological advancement adversely impact country's transportation and communication network. On account of ineffective communication, guests confront numerous troubles amid hanging at popular destinations. Ineffective manpower:It has been observe that trained employees assumes essential part in tourism industry. However because of lack of proper education and adequate training programs, country face the problem of lack of skilled manpower and unavailability of these may create troublesome for tourists ( Pandža Bajs, 2015). Climate:It is the factor that highly influence visitors in terms of visiting the country. Climate of destinations like France and United Kingdom is good due to which large number of people attracted towards it. Terrorism:It is also one of the factor that affect tourism and travel industry. Due to terrorism, people avoid to visit the place. This may leads to decline in profits Virgin Holidays Ltd. 4.2 Responsible tourism of UK encourage natural beauty of respective place. The significant advantage of this tourism is that it help in reducing the harmful impact of tourism on culture, society and economy of country. However, in order to preserve natural heritage, places and resources of respective country, firms under travel and tourism sector requires adequate amount of funding.In France, large number of tourists visit the country due to its various popular 11
destinations like Eiffel tower, Louvre museum etc. that encourage people to visit more.Different benefits of responsible tourism to United Kingdom and France are discussed below:- It will enhance guest's satisfaction level (Tortella and Tirado, 2011). It will help in promoting & conserving tourists destination which is the only reason why tourist visit any specific country. It provide economic benefits to local residents in terms of generating large number of employment opportunities for them. It will also help in lowering the negative impact of social and economical impact. CONCLUSION As per the above mentioned report, it has been concluded that a vital role is played by travel and tourism sector in development and growth of country. Its contribution is high in increasing GDP of nation. Popularity of destinations are influenced by various components such as climate, infrastructure, accessibility etc. It must be ensured by tourism operators to provide excellent services and facilities to guests so that they get more satisfied and wants to visit the place again. Crucial role is played by government also in enhancing infrastructure and promoting growth of country. 12
REFERENCES Books and Journals Ahmad, A., 2013. The constraints of tourism development for a cultural heritage destination: The case of Kampong Ayer (Water Village) in Brunei Darussalam.Tourism Management Perspectives.8.pp.106-113. Beritelli, P., 2011. Cooperation among prominent actors in a tourist destination.Annals of Tourism Research.38(2). pp.607-629. Crouch, G.I., 2011. Destination competitiveness: An analysis of determinant attributes.Journal of travel research.50(1). pp.27-45. Datzira-Masip, J. and Poluzzi, A., 2014. Brand architecture management: The case of four tourist destinations in Catalonia.Journal of Destination Marketing & Management.3(1). pp.48- 58. Fourie, J. and Santana-Gallego, M., 2011. The impact of mega-sport events on tourist arrivals. Tourism management.32(6). pp.1364-1370. Frenzel, F., Koens, K. and Steinbrink, M. eds., 2012.Slum tourism: Poverty, power and ethics (Vol. 32). Routledge. Horng, J.S. And et.al., 2012. Understanding the impact of culinary brand equity and destination familiarity on travel intentions.Tourism Management.33(4). pp.815-824. Laws, E., 2011.Tourist destination governance: Practice, theory and issues. Cabi. Pandža Bajs, I., 2015. Tourist perceived value, relationship to satisfaction, and behavioral intentions: The example of the Croatian tourist destination Dubrovnik.Journal of Travel Research.54(1). pp.122-134. Prebensen, N.K. And et.al., 2013. Motivation and involvement as antecedents of the perceived value of the destination experience.Journal of Travel Research.52(2). pp.253-264. Saraniemi, S. and Kylänen, M., 2011. Problematizing the concept of tourism destination: An analysis of different theoretical approaches.Journal of Travel Research.50(2). pp.133- 143. Tortella, B.D. and Tirado, D., 2011. Hotel water consumption at a seasonal mass tourist destination. The case of the island of Mallorca.Journal of environmental management. 92(10). pp.2568-2579. Online 13
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