Training and Development: A Report on Client Profile and Recommendations

Training and
Development

Executive Summary
The overall report is about training and development from the perspective of professionalism
and at individual level as well. The report will cover discussion about the concept of training
and development and relevant theory as well. There is also discussion about empirical evidence
which is related to training and development. The report basically consist of recommendation
for the organization into proper and innovative manner as well. The report also consist of
training need analysis and also about client profile as well.

Table of Contents
INTRODUCTION..........................................................................................................................4
Training Needs Analysis (TNA) or Learning needs analysis (LNA) .......................................4
Phases of training cycle..............................................................................................................5
Client Profile: ............................................................................................................................7
3. Focus group: ..........................................................................................................................9
Evaluation on the basis of McGhee and Thayer’s three level analysis:...................................14
Conclusion/Findings.....................................................................................................................15

INTRODUCTION
Training and development basically refers to educational activities at the organizational
level in order to enhance the skills and knowledge of employees while giving instruction and
information on how to better perform the particular tasks(What is training and development ?).
Within the training, the initiative is basically taken by the management with the objective of
meeting out the requirements of an employee(Haugen and et.al., 2019). Under the case of
development, initiative is basically taken by the individual with the objective in order to meet
out the future needs of an employee. In the present report, a client profile is taken into
consideration. It is basically a startup care home groups of twenty care homes launched in late
2017 has thirteen nursing homes and seven residential care homes in and around London. The
present report will cover discussion about the concept of training and development and relevant
theory as well. There is also discussion about empirical evidence which is related to training and
development. The report basically consist of recommendation for the organization into proper
and innovative manner as well.
MAIN BODY
Training Needs Analysis (TNA) or Learning needs analysis (LNA)
It is a business tool that gives people in an organization upskilling and increases
competencies helping the business to transform positively, also it can edge the organization to
stay ahead of the competition. Some say if you skip TNA is equivalent to working on a specific
area blindfolded (Khan and Abdullah., 2019). TNA is a structured process to identify the skill
gaps in employee training and review the state of the organization’s training needs, usually
performed by learning and development consultants. Once you know what is missing you can
outline the priorities and shape your L&D strategy.
Phases of training cycle
The training cycle has basically six stages which include identify training needs, design
training, develop training, delivery training, apply learning and evaluate program as well.
 Identify training needs(Stage 1): The first stage in training need cycle is basically
identifying the and assessing the training needs(Cleave.,2020). When legitimate training