Training and Development for Ensuring Driver Safety at UPS

UPS has introduced a training program to ensure driver safety due to increasing numbers of road accidents. Recommendations for the program include group discussion, self-assessment, and behavioral application evaluation method. The program includes an alignment phase, assimilation phase, and application phase. References include studies on communication needs and self-assessment in higher education.

TRAINING AND
DEVELOPMENT

Background of UPS
United Parcel Service (UPS) is
a popular American package
delivery company. Due to
increasing numbers of road
accidents, the company has
decided to introduce training
program for ensuring safety of
the drivers.

Recommendations
Group discussion
According to Wood et al., (2014), group
discussion is being considered as the
method that helps to maintain the
communication as well as interaction
between the people with similar
background.

Self assessment
In the words of Hawe and Dixon (2017), self-
assessment is being considered as an
effective process in which individuals can
understand their strength and weakness

Behavioral application evaluation
method
 Alignment phase
 Assimilation phase
 Application phase

Reference list
 Berry, N. J., Danchin, M., Trevena, L., Witteman, H. O., Kinnersley, P.,
Snelling, T., ... & Leask, J. (2018). Sharing knowledge about
immunisation (SKAI): An exploration of parents’ communication needs to
inform development of a clinical communication support
intervention. Vaccine.
 Boud, D., Lawson, R., & Thompson, D. G. (2015). The calibration of
student judgement through self-assessment: disruptive effects of
assessment patterns. Higher Education Research & Development, 34(1),
45-59.
 Danyo, S., Dasgupta, S., & Wheeler, D. (2018). Potential Forest Loss and
Biodiversity Risks from Road Improvement in Lao PDR.