Significance of Training and Development for Employee Motivation and Retention in UK Retail Sector

PROJECT REPORT
(To evaluate the significance of training
and development regarding the employee
motivation and retention in the context of
retailing sector of UK. )

EXECUTIVE SUMMARY
In the current research information about training and development is gathered. All the
important information is carried out related to the concept of training and development such as
basic information the learning and development sessions, their impact on the retention of
employees with retail firms and the various challenges faced by retail firms while delivering and
organising sessions of training and development. For gathering qualitative information,
secondary sources are considered such as books, articles, journals, newspapers have used.

ACKNOWLEDGEMENT
I am thankful to my supervisors and mentors who have supported me continuously while
conducting my research report.
I also want to show gratitude to my family, friends and relatives who have helped me in
collecting secondary information.

ABSTRACT
The current research is about the significance of training & development with regards to
employee motivation and retention in the context of the UK retail sector. In the present report
secondary and qualitative information has gathered to achieve defined aim and objectives. The
main findings of the current research is that training and development is very important for
retailers firms operating in the United Kingdom because it is directly linked their motivation
level.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
ACKNOWLEDGEMENT...............................................................................................................3
ABSTRACT.....................................................................................................................................4
INTRODUCTION...........................................................................................................................6
LITERATURE REVIEW................................................................................................................8
What is the concept of training and development regarding the retailer firms of UK?..............8
What is the impact of training and development on employee motivation and retention in the
UK retail companies like Sainsbury?..........................................................................................9
What are the challenges which can be faced while delivering trainings to the employees in the
retailer companies in UK?...........................................................................................................9
What strategies can be recommended which can help in improving the trainings and
development programs in the companies in retail sector of UK?.............................................11
RESEARCH METHODOLOGY...................................................................................................12
FINDINGS.....................................................................................................................................14
Theme 1: Concept of training and development in the retail firms of UK...............................14
Theme 2: Impact of training and development on the employee motivation and retention in
UK retail companies like Sainsbury's productivity and performance.......................................14
Theme 3: Challenges which can be faced while delivering trainings to the employees in the
retailer companies in the UK.....................................................................................................15
Theme 4: Strategies which can help in improving the training and development programs in
the companies in the retail sector of the UK.............................................................................16
Conclusion of secondary findings.............................................................................................17
CONCLUSION..............................................................................................................................18
RECOMMENDATIONS...............................................................................................................19
REFERENCES..............................................................................................................................20

INTRODUCTION
Overview of the topic
Training and development is referred as educational activities within an organisation
created for enhancing the skills and knowledge of employees (Torraco, 2016). These sessions
provide information and instruction to workforce for performing activities and tasks in a better
manner. The present research is focussed towards importance of training and development in
motivating and retaining employees in retail sector of United Kingdom. The present research
also focuses on collecting secondary data about retail firms operating in the United Kingdom.
Management issue
In the present research the issue related to the current research is that company faces
issue in aligning employees with the training and development session due to their hectic
schedules.
Research aim and objectives
Research Aim
“To analyse the significance of training & development with regards to employee
motivation and retention in the context of the UK retail sector.”
Research Objectives
 To investigate the concept of training and development in the retail firms of UK.
 To analyse the impact of training and development on the employee motivation and
retention in UK retail companies like Sainsbury's productivity and performance.
 To explore the challenges which can be faced while delivering trainings to the employees
in the retailer companies in the UK.
 To recommend various strategies which can help in improving the training and
development programs in the companies in the retail sector of the UK.
Research Questions
 What is the concept of training and development regarding the retailer firms of UK?
 What is the impact of training and development on employee motivation and retention in
the UK retail companies like Sainsbury?
 What are the challenges which can be faced while delivering trainings to the employees
in the retailer companies in UK?