Training and Development Program: Need Assessment

Running Head: Need Assessment 1
Training and Development Program

Need Assessment 2
Contents
Introduction.................................................................................................................................................3
Identification of performance gaps.............................................................................................................4
Justification of chosen method....................................................................................................................5
Evaluation of need assessment process......................................................................................................5
Possible outcomes if needs assessment is not properly planned or conducted..........................................6
Recommendations.......................................................................................................................................6
Summary.....................................................................................................................................................6
References...................................................................................................................................................7

Need Assessment 3
Introduction
The training and development program helps to acquire a set of skills and improve employee
performance. It is necessary to conduct the need assessment within the organization because it
facilitates to achieve the goals and reduce the performance gaps (Thornton & Knight, 2015). The
Inconsistency between the current condition and desired condition can be evaluated to properly
recognize the needs. Barista Information Technology Limited is taken to demonstrate the needs
assessment which aids to identify the performance gaps. It is a manufacturer of mobile phones
and other electronic devices. Various methods are involved under need assessment which shows
the requirement of training and development program within the organization. An improper way
of conducting need assessment may bring the issues which can lead the organization into adverse
situation.

Need Assessment 4
Identification of performance gaps
It is necessary for the organization to recognize the performance gaps otherwise it will lead
organization in wrong track where it has to face huge losses. There are various steps to recognize
the performance gaps such as recognize skills required, evaluate the performance of team or
individual, measure result and establish the development program (Patil & Kokate, K2016).
Performance gap analysis involves the comparison between actual performance and desired
performance. The performance gaps are mentioned below in the context of needs assessment.
Lack of teamwork skills
It is vital for the organization to have the collaboration and capability among employees. Barista
Company has more than 400 employees in which team are divided to accomplish the process of
manufacturing; the team should have the individual ability and motivate each team member to
improve the productivity of the team.
Improper flexibility and creativity
Innovation is integral part for the technology company to remain in the competition. There is a
lack of flexibility and creativity in the company that may lead the company in to adverse
situation. There is necessary for the company to conduct the training and development program
to fill the performance gap (Ford, 2014).
Learning environment
Learning environment can amplify the productivity of the employee in an adequate manner. It is
found that Barista Company has no effective learning culture in the company that prevents every