Tesco Employee Training: Methods for Skills Development & Growth

This essay examines the concept of organization and employee groups, focusing on Tesco as a case study. It emphasizes the importance of employee training and development for organizational success. The essay provides an overview of Tesco and its marketing department employees, highlighting the skills needed for their roles, such as research, communication, and creative thinking. It discusses three primary training methods: on-the-job training, off-the-job training, and online training (e-learning), detailing their advantages and disadvantages. The analysis concludes that these training methods, when implemented effectively, can significantly enhance employee skills and contribute to the overall growth and success of Tesco by fostering a more adaptable and skilled workforce.

Organisation and a
group of employees

Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body.......................................................................................................................................1
Task..................................................................................................................................................1
Overview of company............................................................................................................1
Selected group of employees..................................................................................................1
Methods used for training & development of employees......................................................2
How these methods will improve for training and development of employees. ...................4
CONCLUSION................................................................................................................................4
References ......................................................................................................................................5

INTRODUCTION
Main objective of this essay is to better understand the concept of organisation and group
of employees. An organisation refers to a group of people who are working together for the
achievement of common goal (Dirksen, 2021). It is analysis that for success of any organisation
it is very important that their employees will do work with their full efficiency and productivity.
For this their employees will require effective training and development programs. These
programs will assist in enhancing the knowledge and skills of their employees. Which will not
only improve the efficiency of their employees but also motivate them towards achievement of
particular task (Martins, and et. al. 2020). For this essay TESCO company is taking into
consideration. Which is a retail multinational company. And the selected group of employees are
from marketing department. This essay will include the overview of company and group of
employees. Other than this it will include three methods of training and development along with
their advantage & disadvantage. It is also define how these methods will improve employee
development.
Main Body
Task
Overview of company
TESCO is a British groceries & general merchandise retailer company which is founded
by Jack Cohen in 1919. It is a type of public limited company with headquarter is in Welwyn
Garden City, Hertfordshire, England, UK. It is a multinational company which operate their
business in different countries. It is analysis that company will have around 7005 numbers of
shops and deal with various kind of products in their supermarkets, hypermarkets, superstores
and convenience shop. More than 423,092 numbers of employees are currently working with
TESCO company (Tesco PLC - Statistics and Facts, 2021). They will use various effective
methods for enhancing the skills & knowledge of their employees which will assist both
company as well as employees development. Selected company will diversified into various
areas such as by retailing of books, clothings, electronic, and so on. They will also provide
services like financial & internet service to their customers.
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Selected group of employees
For this essay the selected group of employees for effective training and development is
from marketing department of company. This department of organisation will responsible for
better analysing the needs and demand of their customers and with the help of appropriate
strategies they are require to effectively differentiate their product and services form the
competitors. Marketing department of organisation will responsible for attracting customers
towards company brand or products. It is an important department of organisation which will
help company to create an effective brand image and enhance profitability of company.
Employees in marketing department will require to effective develop their skills and knowledge
in order to successfully achieve the organisation goal. For better efficiency these employees will
require to develop various skill such as research skill, communication skill, creative thinking
skill and so on. By developing these skills employees are able to effectively conduct an market
research and better analysis the needs and preferences of their customers. It is analysis that taste
& preferences of customers are rapidly changes, for better satisfying their needs employees of
marketing department are require to better understand their requirement which is possible only
by developing research skill (Jiang, Lavaysse, and Probst, 2019).
Another important skill that organisation needs to develop in their employees is
communication skills. Employees of marketing departments are responsible for attracting
customers towards organisation products and service and for that they will require to gave an
effective communication skills so that they will better promote their products to their customers.
By developing this skill their employees are able to effectively communicate with their higher
authority or also with their other team members which will reduce misunderstanding between
them. Other then this selected organisation will require to develop their creativity skills. This is
because employees of marketing department will require to differentiate their product or
company brand from comparator product and for this thy are require to develop effective
creativity skills which will assist them in formulating various strategies than will provide
competitive advantage to company (Kandelman, Mazars, and Levy, 2018).
Methods used for training & development of employees
On-the-job training- This type of training is offered to employees who are currently
working in an organisation. As per this training method employees are trained by their superiors,
special instructors or veteran employees to develop & enhance necessary skills which re very
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important for effectively performing a particular job (Ahmad and Murray, 2019). It is a
technique or tool here the concept of learning by doing is encourages. It will include various
tools such as apprenticeship programs. Coaching, Job instruction training, job rotation and so on.
These training tools will assist employees in effectively developing their skills and knowledge
but also have some disadvantage. Various benefit & limitation of this tool is mention below (8
Popular Training Methods and their Advantages, 2020).
Advantage-
It is analysis that this type of training can be acquired in a short time & it is very less time
consuming. This training tool will assist trainee or employees to learn in an actual work
environmental. It is highly motivational in nature & encourages the employee to learn more
things and effectively develop their skills. Another important advantage of this tool is that this
method is less expensive as compared to other tools of training (Bastida-Castillo, and et. al.
2019).
Disadvantage-
Main drawback of this tool is that if employees will not have any experience of previous
training then it will take time to learn the skills. Other than this if the employer or trainer is not
up to the mark then it will affect training of trainee (Walker, and Horner, 2020).
Off-the-job-training method- It refers to a training tool which is offered to the employees
which needs to be separated from their workplace environment to another area where employees
will not face any kind of pressure of work (Bond and et. al. 2019). It will assist trainee to
effectively learn about the theoretical information & get exposure to innovative ideas. It will
include various tools such as computer based training, experimental training , lectures, seminars
& conferences, business & equipment simulators and so on. This training method will assist in
the development of skills and knowledge of their employees and assist them to effectively work
in organisation. Various advantage & disadvantage related to this training technique is mention
below:
Advantages
This training method is consider as an organized form of training as these is no disruption
in the normal operations. Another important advantage of this method is that it is special training
which will offered to trainees who already have a basic knowledge. It is analysis that if the
training program is good them it ill add value for employees (Smith and Smith, 2018).
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Disadvantages
Main disadvantage of this training method is that it is consider formal and require high
cost. Other than this it is considered as artificial by nature and have lack of necessary motivation
(da Silva and et. al. 2019).
Online training or e-learning- This training tool is very famous now a days as because of more
access to the web in increasing e-learning is becoming a more & more popular tool of training
which is used by most of the organisation in the current scenario (Dennison and Shenton, 2018).
Various types of tools or techniques re included in this type of training method are web-based
training, webinars, audio- conferencing, collaborative document preparation and so on. All these
tools will assist selected company employees to effectively develop their skills & knowledge.
Various advantages and disadvantages are mention below:
Advantages-
This training method is consider as most cost effective as because it will not require any
kind of travel expenses. Other than this it is analysis that this technique of training is consider
very effective for self-directed learning and also it is vary easy to update (Relich and Pawlewski,
2018).
Disadvantages-
Main disadvantage of tool is that it is an impersonal form of training and looks
intimidating. Other than this for taking this type of training employees of organisation is require
to maintain a balance in their work and personal life. Also for better training employees are
require to must b computer literate (Galton and Moon, 2018).
How these methods will improve for training and development of employees.
In context of TESCO it is analysis that these tools will assist in the growth and
development of their employees. Selected company will improve the development of their
employees by making their learning more flexible & accessible. By timely providing training to
their employees on requirement they can effectively develop their employees. Other than this it is
analysis that marketing manager of selected company will have appropriate knowledge and well
known about the skills that their team members will require and also probably the skills they will
need in the future. All these training techniques will assist employees to effectively develop their
skills and knowledge which will help them to achieve goal on time (Mukonza and Swarts, 2020).
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CONCLUSION
From the above discussion on this report it is analysis that training & development will play
an essential role in the growth and success of their employees. Organisation will include a group
of people who are working for the achievement of common goal of company. It is analysis that
for effectively achieving the organisation goal it is very important that their employees will do
work with higher efficiency & productivity. It is analysis that there are various methods of
training & development which will help in the growth and development of their employees.
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References
Books and Journals
Ahmad, M.U. and Murray, J., 2019. Understanding the connect between digitalisation,
sustainability and performance of an organisation. International Journal of Business
Excellence. 17(1). pp.83-96.
Bastida-Castillo, A., and et. al. 2019. Comparing accuracy between global positioning systems
and ultra-wideband-based position tracking systems used for tactical analyses in
soccer. European Journal of Sport Science. 19(9). pp.1157-1165.
Bond, M., and et. al. 2019. Revisiting five decades of educational technology research: A content
and authorship analysis of the British Journal of Educational Technology. British
journal of educational technology. 50(1). pp.12-63.
da Silva, V.L., and et. al. 2019. Technology transfer in the supply chain oriented to industry 4.0:
a literature review. Technology Analysis & Strategic Management. 31(5). pp.546-562.
Dennison, W.F. and Shenton, K., 2018. Challenges in educational management: Principles into
practice. Routledge.
Dirksen, R.G.C., 2021. Organisationsentwicklung durch Markenstrategie. Gruppe. Interaktion.
Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO). pp.1-12.
Galton, M. and Moon, B. eds., 2018. Handbook of teacher training in Europe (1994): Issues and
trends. Routledge.
Jiang, L., Lavaysse, L.M. and Probst, T.M., 2019. Safety climate and safety outcomes: A meta-
analytic comparison of universal vs. industry-specific safety climate predictive
validity. Work & Stress. 33(1). pp.41-57.
Kandelman, N., Mazars, T. and Levy, A., 2018. Risk factors for burnout among caregivers
working in nursing homes. Journal of clinical nursing. 27(1-2). pp.e147-e153.
Martins, S.A.D.S., and et. al. 2020. The relationship between quality and governance
mechanisms: a qualitative investigation in healthcare supply-chain
networks. Benchmarking: An International Journal. 27(3). pp.1085-1104.
Mukonza, C. and Swarts, I., 2020. The influence of green marketing strategies on business
performance and corporate image in the retail sector. Business strategy and the
Environment. 29(3). pp.838-845.
Relich, M. and Pawlewski, P., 2018. A case-based reasoning approach to cost estimation of new
product development. Neurocomputing. 272. pp.40-45.
Smith, R. and Smith, L., 2018. Qualitative methods. In Research methods in human rights (pp.
70-93). Routledge.
Walker, J. and Horner, N., 2020. Social work and human development. Sage.
Online
Tesco PLC - Statistics and Facts, 2021. [Online] Available through
<https://www.statista.com/topics/3807/tesco-plc/>
8 Popular Training Methods and their Advantages, 2020. [Online] Available through
<https://www.marketing91.com/training-methods/>
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