Training Need Analysis - Benefits, TNA of HSBC, Key Areas of Training

[TRAINING NEED
ANALYSIS]
q
2019

Training need analysis
Table of Contents
 Critical benefits of TNA.....................................................................................................1
 TNA of HSBC....................................................................................................................2
 Key area of training in HSBC based on TNA....................................................................3
References..................................................................................................................................5
1

Training need analysis
 Critical benefits of TNA
Training need analysis emphasizes on the performance gaps that take place among
employees. It is noticed that when similar task is assigned to the employees, then they finish
that task with their unique skills and competencies. The difference related with the skills and
competencies of the employees is considered as performance gap. This gap helps in
identifying the training need. Training need analysis will assist training managers to focus on
the performance gaps and also to address these gaps by giving proper training1.
The other benefit is concerned with clear expectations in relation to the assigned job role. By
conducting the process of TNA, trainer and the employees has the chance to communicate
about what steps should be taken in training to achieve goals. This also reduces the risk of
misunderstanding in relation to the goals and purpose of training. Hence, it can be said that
training need analysis helps to convey clear expectation to the employees. TNA also
emphasizes on aligning the training with the set objectives of the organization. It is examined
that TNA is done so that training can allow the company to attain objectives. It is considered
to enhance skills, knowledge and also skills of the employees so that they can give their best
towards the assigned work.
TNA is known as the on-going process of collecting data that helps to evaluate the training
pattern, which can help in accomplishing the goals. Training need analysis also offers a
benchmark for training evaluation. It assists to identify the training objectives in advance so
that they can easily examine the effectiveness of training. Training analysts set the learning
objectives in TNA stages that are linked with specific, measurable, attainable, reasonable and
also achievable objectives with the given time period. So, these five factors when considered
by the company can assist in simplify training evaluation2
Other benefit is linked with reducing the risk of training failure. TNA assists in reducing the
risk and the overall failure concerned with training in the workplace. When TNA is
considered in the workplace, it helps the employees to get prepared about the changes so that
they can give their best towards the set goals and targets. There are various organizations who
invest in the training programs but they sometimes fail to get the returns and they fail due to
lack of clarity at the time of training the employees. If training needs analysis is properly
1 Bradford Bell et al.,' 100 years of training and development research: what we know
and where we should go ' 2017 102 JAP 3.
2 Ikhlas Altarawneh and Amal Aseery ' Training needs assessment at assir general
educational directorate, saudi arabia ' 2016 6 AJIBM 189.
2