Travel and Tourism Questions 2022

Running head: TRAVEL AND TOURISM
Travel and Tourism
Name of the student:
Name of the university:
Author note:

TRAVEL AND TOURISM1
Table of Contents
Q1: A list of jargon and industry terms/ descriptions that often need to be interpreted for
customers.........................................................................................................................................2
Q2: The process to meet a customer’s information needs...............................................................3
Q3: An information pack for a client...............................................................................................5
References........................................................................................................................................8

TRAVEL AND TOURISM2
Q1: A list of jargon and industry terms/ descriptions that often need to be interpreted for
customers.
 Accounting period: accounts drawn up period
 Accreditation: a process to conduct things fulfilling certain management and operations
standard
 Add-on: inclusion of a component, which was not previously there in the tour package
 Adventure tour: touring for an adventurous activity such as rafting or hiking
 Air-sea: a tour or travel often offering trips through both air/sea arrangements; pre/post
stays in a hotel
 All-inclusive: indicates the elements included in a travel package
 Bulk fare: fare available only to tour organizers or operators those who purchase a block
of seats at a low price
 City guide: a person specialized in guiding the tourists
 Code of conduct: guidelines for tourism stakeholders and tourists to behave in an
environmentally responsible manner
 Complimentary room: a guest room for free for the driver or tour manager
 Continental breakfast: includes a beverage such as tea, coffee or milk, fruit juice, and
rolls or toast
 Day rate: the charge for a room in the day time
 Deposit: a payment to be made in advance to book a space
 Double-room rate: a full room charge for two people sharing the room
 Eco-tourism: a combination of the environment and tourism
 Educational tour: a tour designed for educational activity