This assignment examines the crucial role of sustainability in ensuring long-term success for tourism businesses. It highlights how adopting sustainable practices can lead to competitive advantages such as increased community support, cost reductions, and the creation of novel marketing avenues.
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TRAVEL AND TOURISM
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Roles and responsibilities of various organisations...............................................................1 TASK 2............................................................................................................................................3 Sustainable tourism development...........................................................................................3 TASK 3............................................................................................................................................6 The tourism planning process and approaches.......................................................................6 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Travel and tourism is an industry that comprises exchanging tourist with in and outside the countries and also provide them all necessary facilities. It includes travel sites, tourist sports, travel modes such as Air, road and sea and travel infrastructure to reach those destinations (Mowforth and Munt, 2015). The assignment going to explain the roles and responsibilities of various organisations such as Tourism concern, visit Scotland and United world tourism industry and evaluate their influence on the travel and tourism industry. Report will define developmental approaches in tourism which is based on the sustainability. Study will evaluate the tourism planning process and approaches for organisations. TASK 1 Roles and responsibilities of various organisations 1.Tourism concern It is a non governmental organisations with charitable status and it founded in 1988 in the United Kingdom. It advocates the ethical tourism. The main objective of company is to increase the understanding of the impact of tourism on environments and host communities. Tourism concern plays an important role in addressing the issues for host communities that is raised by the voluntarism packages. They promote fair tourism for both travellers and the local communities. Organisation makes a differenceeither by working directly with industries and governments through providing a voice for communities or by empowering public to help them benefit directly from tourism. It also plays a significant role in protecting the community rights and respect community opinions. Tourism concern is responsible for promotion of right type of tourism which includes ethical tourism, sustainable tourism and environmental friendly tourism,whichpreservethenatureofthedestinationandenablethesustainable development(Mihalic, 2016). Impact on the tourism industry:Tourism concern work towards changing the practices in the tourism industry as well as in the consumer behaviour through its influential quarterly which focus on using its websites. It is also produces an extensive education resources for formal organisation sector and focus on the experience of those factor which are affected by the tourism development. 1
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The Tourism concern has great impact on the local peoples because it protects the human rights of the local communities and it creates the decent job for the peoples which helps in improving the life style of the local level communities(Todd, Leask and Ensor, 2017). 2.Visit Scotland It defines as Formerly the Scottish tourist board and the national tourism agency for the Scotland. Company is founded in 1969. It work with the tourism industry in Scotland for maintaining standard in visitor attractions and accommodation provision through its quality grading scheme. Roles and responsibilities The main role Visit Scotland is to provide leadership direction and support to the tourism industry through its ultimate goal of generating jobs and wealth. It also provides the industry with routes to market, offering various guidance related to industry and support to improve the quality and services of various organisation as well as promoting a greater understanding of the industry. Company is responsible for making Scotland as must visit place and must return destination where visitor needs come first and tourism makes a vital contribution to economic growthofthecountry.Italsoplaysanimportantroleinmaintainingthesocially, environmentally and culturally sustainable tourism. Visit Scotland is work closely as adviser of Scottish government in terms of delivering its tourism policy(Murdy, Alexander and Bryce, 2016). Influence and travel and tourism industry The Visit Scotland has great impact on the travel and tourism industry in terms of increasing the market and productivity of the firm because company plays an important role towards attracting the visitors to Scotland through its advertising and promotional campaigns as well as presenting the press articles on Scotland in terms of it has to offer its visitors. Visit-Scotland has great positive impact on the local communities in terms of improving the economic growth of the nations as it measure the environmental and social impact on various travel and tourism industry which results in producing the healthy external environment(Higgins- Desbiolles, 2018). United World Tourism Agency It is recognise as the leading international organisation in the area of travel and tourism. It serves as the global forum for tourism policy issues and a practical source of tourism. It includes 2
138 countries and territories and more 350 affiliate members which represent local government, tourism association and private sector companies such as airlines, hotel groups and tour operators. Roles and responsibilities United world tourism agency plays an important role in promoting and developing sustainabletourismforcontributingineconomicdevelopment,internationunderstanding, prosperity and protecting human rights and fundamental freedom for all. It is also implemented a global code of ethics for tourism industry which helps in minimising the possible negative effect and enhancing the potential benefits like economic growth. United world tourism agency is also responsible for making effective travel planning of host countries which help tourists to find their way and provide benefit at the same time to the travel and tourism firm. It also plays an crucial role forhost countries in terms of making their tourism policies which provides the benefit to the nation in terms of increased productivity resulting from tourist activities(Adu-Ampong, 2017). It has great impact upon the travel and tourism industry in terms of improving their productivity because united world tourism organisation promotes the tourism and travel as a driver of economic growth along with environmental sustainability and support to the industry in advancing knowledge and travel & tourism policies worldwide. The united world tourism organisation influence the local because it generates market knowledge, promotes competitive and sustainable tourism polices as well as work to make tourism an effective tool for developments of local communities. TASK 2 Sustainable tourism development It refers to the process of making a low impact on the environment and local culture and helping to generate future employment for local people which ensure that the development is positive experience for local people. Sustainable tourism also defines as the concept of visiting somewhere as a tourist and try to make a positive impact on the environment and society as well as economy of the nation(Amir, 2015). 3
Assumptions of the sustainable tourism Themainassumptionofsustainabletourismdevelopmentreceivedconsiderable academic government attention and support as evident in the number of policies for sustainable tourism. It is often restricted to an analysis of how to ensure the continuity of tourism through minimising the negative impact. Other assumption in the sustainable development are the power given to external parties over tourism development. A limited understanding of tourism process and a tendency focus on a range of tourism forms. Tourism can be considered sustainable in its own right and the subsequent confusion between sustainable tourism and tourism as the important part of the sustainable development. The environmental sustainability focuses on the overall viability and health of eco- logical system. One of the major assumption with the concept of sustainable development has been applied to various activities based on the assumption that it carries with the ideological and philosophical implication of the concept(Poudel, Nyaupane and Budruk, 2016). Sustainability in the tourism, the result has been the appearance and wide spread adoption of the term as sustainable tourism. It includes two assumption such as economic and environment which plays an important role in the tourism industry in terms of developing higher level of sustainability. Possible problems in planning sustainable tourism The planning of sustainable tourism may be create problem if the choose the incorrect alternative plan for sustainable tourism planning process that can create problem for the sustainable tourism because it impact the overall process of the sustainable planning of the tourism industry. One more problem is if the tourism industry breaks any legislation in context of country such as legislation related to UK international airport authority. It the industry provides harms to the environment as well as society that also create problem to the tourism industry and that impact negatively on the performance of the industry that can reduces the growth and development of the industry. In the process of planning sustainable tourism various number of issues or problems occurs which includes its relationship with carrying capacity, with the control of operations and development as well as with conventional tourism. This problem are clearly related with each other and occurs because of the nature of the tourism development, the nature of tourism development as well as the role of public sector in various in many destination of tourism. The ill-defined nature of the concept are the problem of measurement and monitoring, whereas as the 4
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processofsustainabledevelopmentproduceanythingnewasasubjectwhichrequires considerablediscussionareoftendescribeastheproblemintheplaningofsustainable tourism(Ryan, 2018). Benefit of successful sustainable tourism Scotland is recognised for its outstanding natural beauty, iconic landscapes and breath taking wilderness. It provides the natural environment and local culture to tourists. It has strong commitment to sustainable and environmental friendly tourism which makes great efforts to minimise the environmental effect of its operations and support the local communities(Mihalic, 2016). The main benefit of this sustainable business development in terms of increasing the economic growth of the nations because its environmental friendly nature attract the lot number of tourist. This sustainable tourism destination encourage an understanding of the tourism on the natural, cultural and human environments which ensure a fair distribution of the benefit and costs. It also generate the local employment both directly in tourism sector and in various support andresourcemanagementsector(CreaneyandNiewiadomski,2016).Thesustainable developmentofScotlandnationsenhancethelocalcommunityesteemandprovidesthe opportunityforthegreaterunderstandingandcommunicationamongpeoplesofdiverse backgrounds. As Scotland tourism destination is environment friendly which demonstrate the importance of natural and cultural resources to a communities economic and social well-being and can help to preserve them. It also monitor, assesses and manges the impact of environmental accountability and also reduces the negative effects. sustainable tourism development recognise as the interdependency between the long term validity of the economic investment in tourism projects, programmes and policies and the successful management of the resource basis. So the sustainable tourism development seeks to maintain and enhance the quality of the life and quality of the tourist experience at destination areas by the promotion of the economic development. It also identify the link that exits between the destination area and the wider environment which contribute tothe regional, national and globalresourceconservation.Mostsuccessfultouristdestinationdependsuponphysical protected environment and distinctive culture patterns of local communities. Sustainable tourism development defines as the process which allows development to take place without degrading the resources which makes the development possible which achieved either by managing 5
resources so that they are able to renew themselves at the same rate at which they are used(Butler, 2018). TASK 3 The tourism planning process and approaches The process of planning is very important for the growth of the tourism industry. It is an essential to make specific strategy and system that helps to planning implements according to customers need and wants. Definition of the system: It is a first step of planning of tourism industry. It helps to provide different kind of system in order to achieve organisation results and provide growth to the company. It is very essential to the tourism industry to work with implement perfect system. The system definition playsanimportantforthosepeoplewhichareconnectedandrelatedwiththetourism industry(Lew, 2017). Objective formulation: The objective of the tourism industry can create the awareness in the mind of people that involves in the planning process of the tourism industry. It is very essential to make a planning process that is done according to the people's requirement. Information Search: The planning process is made for the work towards the growth of the tourism industry. It is important for tourism industry that they work to search relevant information that helps to development of the tourism industry and also helps to find out new ideas. Investigation of data: The data which is collected in previous stage from various resources that helps in decision making of the tourism industry. With the help of proper and accurate data tourism industry can able to contribute in making an effective planning with providing high level of satisfaction to their employees(Adu-Ampong, 2017). First level planning: The planning is start with the step by step process that helps to create difference in the development and growth of the tourism industry for growth and requirement for future. The first 6
level of the planning is that to work in a manner that helps to generate maximum profit for the development of the tourism industry as well as contributes in the growth of the country. Authorization of plan: The authorization means taking permission from their supervisor. It is important in the planning process of the tourism industry that they employees should take permission form their supervisor that is related to the development and growth of the tourism industry. For example, if the tourism industry want to set up their operation in new state and country than they need to take permission from the various department that is need to start their business process. It is also an important stage of the planning process of the tourism industry(Cenamor, 2017). Selection of best plan: On this stage the tourism industry have various plan and they work according in the growth of the resources according to the people's needs and wants. It is very important to choose the right alternative from the various alternative. Activation of the plan: It is the last stage of the planning process of the tourism industry. On this stage tourism industry implement the plan the right plan that helps to achieving the objectives of the industry as well as provide future growth to the tourism industry as well as development of the country. THE TOURISM PLANNING APPROACHES Systems approach: The system approach to planning in tourism is an approach which is used to break down the complex structures into smaller pieces and ensure that set growth and development is being achieved within the tourism industry. It first identifies the major areas which are required to be break down into smaller pieces. These areas are often those parts where the structure of planning is brought forth in initial stages. The smaller pieces tend to create better situations for the employees and the people working in the organisation and overall and provides and ease in the planning process(Butler, 2018). In this approach of planning, the basic things which are consideredincludesspecialization,non-summational,grouping,emergentproperties, coordination etc. This often provides the organisation and the industry with specific directions to achieve new growth and ensure better development. Environmental and Sustainable approach: 7
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The environmental and sustainable approach to planning ensures that the desired growth is being achieved in planning. It also explains in what manner the company, organisation and the industry can achieve better growth and development for effective development in planning. In this approach, the sustainable and environmental aspects are taken into consideration by the organisation. It provides the organisation with a strategy to achieve set growth and development and ensure that desired growth is being achieved. Community approach: In community approach of planning the needs and requirements of community is identified. The organisation tends to prepare its strategies with the help of the community and often develops an understanding of the community. It provides the guided direction an in what manner effective planning can be done to ensure better growth of the overall community and the people living in it. This approaches help the tourism to reach new level of growth and development and ensure that desired growth is being achieved within the industry. In also enhances the growth and development of the overall mankind and the population. Implementable approach: The implementable approach is one of the most effective approach of planning used in the new world. In this approach, the organisations, its key people and the overall management working in the industry tend to create situations where the planning is implemented in such manner that desired growth can be achieved. The other important aspect of planning here is the achievement of goals. It is completely based on how effective the goals and objectives of the organisation are being achieved. This approach is one of the leading approach in ensuring that desired set of growth and development is taking place under required planning consideration. Systematic approach: The systematic approach of planning is an approach which is used to ensure that planning is taking place systematically(Mowforth and Munt, 2015). It explains that it is important for the process of planning to take place step by step and systematically in order to achieve set growth anddevelopment.Inthisapproachelementssuchascoordination,identification,step development, unification and modification are made use of. The combination of all these elements ensure that desired growth is being achieved within the organisations and the tourism industry. 8
CONCLUSION The above study has been summarised with that the tourism has a unique dependency on quality environments, cultural distinctiveness, social interaction and security as well as well- being. The success of the tourism industry is largely depends upon protecting and enhancing the environment, society and culture which are vital to brand. A sustainable approach to tourism industry growth is the only way to ensure long term success of the tourism. Becoming more sustainable can give a competitive advantage to the business by generating grater community support for tourism, achieving cost saving and creating new marketing opportunities. 9
REFERENCES Books and journals Adu-Ampong, E. A., 2017. Divided we stand: institutional collaboration in tourism planning and development in the Central Region of Ghana.Current Issues in Tourism.20(3). pp.295- 314. Amir, A. F and et.al., 2015. Sustainable tourism development: A study on community resilience for rural tourism in Malaysia.Procedia-Social and Behavioral Sciences.168.pp.116- 122. Butler, R. W., 2018. Contributions of tourism to destination sustainability: golf tourism in St Andrews, Scotland.Tourism Review. Cenamor, I and et.al., 2017. Planning for tourism routes using social networks.Expert Systems with Applications.69.pp.1-9. Creaney, R. and Niewiadomski, P., 2016. Tourism and sustainable development on the Isle of Eigg, Scotland.Scottish Geographical Journal.132(3-4). pp.210-233. Higgins-Desbiolles, F., 2018. Sustainable tourism: Sustaining tourism or something more?. Tourism management perspectives.25.pp.157-160. Lew, A.A., 2017. Tourism planning and place making: place-making or placemaking?.Tourism Geographies.19(3). pp.448-466. Mihalic, T., 2016. Sustainable-responsible tourism discourse–Towards ‘responsustable’tourism. Journal of Cleaner Production.111.pp.461-470. Mowforth, M. and Munt, I., 2015.Tourism and sustainability: Development, globalisation and new tourism in the third world. Routledge. Murdy, S., Alexander, M. and Bryce, D., 2016. Role conflict and changing heritage practice: ancestral tourism in Scotland.Journal of Marketing Management.32(15-16). pp.1494- 1512. Poudel, S., Nyaupane, G.P. and Budruk, M., 2016. Stakeholders’ perspectives of sustainable tourism development: A new approach to measuring outcomes.Journal of Travel Research.55(4). pp.465-480. Ryan, C and et.al., 2018. The development and value of whale-watch tourism in the west of Scotland.Tourism in Marine Environments.13(1). pp.17-24. 10
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