This presentation delves into the operational activities of TUI Airways, a British chartered airline company, including their past operations, current operational issues, and future plans for expansion and sustainability practices. TUI Airways is committed to improving the quality of services for their passengers and gaining a competitive advantage in the market. Their vision is to discover the world's horizons and broaden people's minds while travelling. The presentation also highlights the challenges faced by the company, such as poor communication, fuel efficiency, and competitors. TUI Airways aims to create unforgettable moments for their customers and make their dreams come true while implementing sustainable practices to create a better environment for the community.