This presentation discusses the ethical issues related to Uber Eats, such as drivers registering through bicycles but delivering through cars, and provides recommendations to improve customer satisfaction and employee responsibility. It also covers the rates, benefits, and negative factors related to the company, including tough competition and high delivery rates. The presentation suggests using a camera system, performance evaluation, and accurate information to address the issues. The benefits to customers include convenience, 24-hour services, and discounts, while the negative factors related to employees include the responsibility of spoiled food. The presentation concludes that it is important to reduce the negative impact on customer satisfaction and to focus on security checks and accurate information.
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