Quality Management: Strategies for Ensuring Product Excellence

Quality management

Table of Contents
INTRODUCTION...........................................................................................................................3
Quality management....................................................................................................................3
Quality assurance:........................................................................................................................5
Quality control.............................................................................................................................7
Sustainability of culture of quality..............................................................................................8
Recommendations........................................................................................................................9
CONCLUSION..............................................................................................................................10
REFRENCES.................................................................................................................................11
Books and Journal......................................................................................................................11

INTRODUCTION
Quality management is a part of formation of management system where organisation
focus on quality rather than quantity. Quality management enables an organisation function In
such a manner where staffs play role in supervising production or manufacturing into the
company. Management of quality focus not only on production but rely on how to make its best
use into the market. This function has mainly adopted four elements that is quality planning,
quality assurance, quality control and quality improvement. Organisations which has technical
production or products like no others are being produced, there they operate the aspect of quality
control system to bring up the best use of their products and services. The process is gradually
resulted in high cost and time taking due to great level of control and monitoring over the
production. Organisation has their main aim to establish product efficiency in the context of
consumer preference. This process require leadership skills, staff engagement, a well formed
strategy approach and effective decision making regarding improvement and management. The
report is going to cover a well reputed company named Engineering toolkit company( ETC)
which has very first founded in 1960 (Abdolkhani, Gray, Borda, 2019). The company has
specialised in producing and providing specialised equipments in technical usefulness. The
company has established with effective human resource and professions with sound financial
performance. The report will be covering their criteria of quality control by evaluating the four
main elements. In order to change their techniques so to enter into new entity, they have to
regulate an another effective approach of quality management which has covered in this report.
Quality management
Quality management require its control to adhere business products as per organisational
motive. An organisation assure effectiveness of products they are producing for a specific
purpose. These products needs to be well produced and drives with perfection to be used, any
negligence into quality will lead the organisation to overall loss as per governmental control and
society dis balanced. Quality management shows a path towards making products relevant by
providing training to employees, enhance management performance, regulate high level of
supervision and control procedure. For that enhance company needs to follow up with effective
strategies (Atiyah, 2017).

In relation with ETC, the company has planned new product development into medical
sector where they produce medical equipment. Hospital gave a huge project to the company for
the next two years under which, all the equipment regarding surgery, management and others
will be provided by ETC into the north-east hospital. In relation with the purpose, the company
needs to move with strategies to quality control as the work is related to human well being and
government has much influence to this aspect. They must follow up 5 strategies which are
mentioned below:
Development of quality culture to enhance quality improvement: Building a culture
that emphasize on quality improvement is essential for organisation. Employees needs to be set
with their clear vision to focus on product quality so that it would be regulate into the
organisation and considers as a rules and regulation of product operation. ETC could provide
employees some initiative to be motivated regarding quality and put on their initial efforts for its
consistency.
Training programme: Quality management is totally depended on employee efficiency
and their skills to regulate functioning. Providing training would be the foremost steps to
enhance skills and aware employees about significance of quality so that ETC would get
successful into new heights of products segments (Devesh, 2019). Training would result in
settling standards for quality improvement, employees get to understand about what step will be
beneficial for the company.
Evaluate quality inspection programme: Companies manufacturing process must be
identified and rectified as what proses the product is going through. Inspection is required to
identify any mistakes and irrelevant things before it will go for final delivery. ETC needs to
regulate the culture of checking functions and performance on weekly basis so as far equipment
move with perfection. This process could done by using the equipment on practical terms so that
it would not create any miss happening for customers.
Maintenance of equipment: Equipments and tools needs to be maintain for their well
functioning as by the time they could get diminished and failed so that company needs to be
maintain their product quality, proper working, and its usefulness. ETC needs to inspects all the
requirements in order to maintain safety and security into organisation. Not preventing the of
equipment can leads to its failure and situation of disposable assets arises (Gürdür, El-khoury,
and Nyberg, 2019).