Understanding and Leading Change in Hennes & Mauritz

Added on - 21 Feb 2021

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Understanding and LeadingChange
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Compare different examples where impact change on organisation’s strategy andoperations....................................................................................................................................3TASK 2............................................................................................................................................5P2 Evaluate ways in which internal and external drivers of change affect leadership and teambehaviour.....................................................................................................................................5P3 Measures taken to minimise negative impacts of change on organisational behaviour........7TASK 3............................................................................................................................................9P4 Explain different barriers for change and determine how they influence leadershipdecision- making.........................................................................................................................9TASK 4..........................................................................................................................................11P5 Apply different leadership approaches to dealing with change...........................................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONUnderstanding and leading change is one necessary process which are highly required inevery business context to led an effective development of a business process for a longer periodof time. In current point of time, change is an ongoing process, in which effective or prominentaction plan's can be taken to generate an effective outcomes in a formal business contexts orworking (Lawrence, 2015). To know better understanding of the change in an organisationalprocess, this report will be carry on Hennes & Mauritz which is a British multinational clothingretail business used to be specialises in men's, women's and teenager's clothings along withknown for its quality assurance or status. This report will be carry on discussion on variousdriver's of change and impact's of it in given period of time. Also, various model's will also bediscussed in order to get an effective changes from this business process.TASK 1P1 Compare different examples where impact change on organisation’s strategy and operationsChange is an ongoing process which pretends that business firm is implementing a kindof an alteration into their business operation such as production, human resource regulation, staffsolution etc., to bring harmony among organisational. It was predicts that change needs a right aswell as a correct decision making to enhances outcomes of an alternation in productive manner.In H&M, this leading clothing retailer is looking for development of their customer service moreproductive along with bringing transparency among the supply chain or sustainable actions tobring quality to their products.This decision has been taken after testing or checking current business performances andstatutory regulations running into business regulation (Fullan, 2014). In order to measure level ofchange and also its impact on business process, this will be prominent to understand or realisedrivers of change that why or what makes H&M to alter their current customer service process.Sources of change in case of transparency is decreasing customer attention to brand andsustainable action is to prevent products quality and assurance. The driver of the changes forH&M are termed as high forces which are undertaken to enables glory & harmony amongbusiness process. An analysis of a driver's of change are as follows:Customer:An individual or groups who are made to do this noble job of buy anything orsomething from organisation. Also, customer's choices or level of an attention is varying and
also they are demanding high from firms. In response, H&M is mandatory to implement somestrategies or vision behind motive to change with purpose to keep their own customer at oneplace or duration. For this changes in business policies, H&M is first needs to analysis barriers ofthis driver.Technology:Technical factors such as increased way of mobile apps or regulation of anonline platform has made retail industry to module business functioning from traditional to e-commerce regulation. For H&M, with a help of which customers may go retail clothing productfrom online platform to ensure ease of choice and level of convenience in future. Also, thisdriver of change is ruling business world current time and also forced other businesses toimplements it.Supply chain:Increased potential of this process is necessary to bring transparency inbuy or distribution of the retail clothing products (Gupta, 2011). Also, effectiveness is proactivestep in supply chain or logistics to make ease of products or services to people at an affordable.Here, changes such as transparency is required to reduce cost pumping to maintain cost undercontrol. Hence, this kind of driver is important to be focused or measured.In response to this, driver's of changes has made certain impacts such as uncontrollablechanges, profit fluctuation, no control over cost or expenses regulation or technical issues. Theseare simply a threat for organisational strategy or operation of the firm. These kind of changes hasled impact on H&M strategies in different manners are as follow:Customer acquisition:Changes such as effective customer service process will put highor positive impact of H&M to retain their customer's along with ensuring long term growth fordevelopment of a business operations. In an initial stage, higher cost will be put to rise customerservice or its maintenances.It can also negatively affect the customer acquisition in the situationof generate change in the prices of the company.Process regulation:Bringing transparency in supply chain management or logistics hasputs cost to build distribution process more specific to bring ease of transferring fashion productsto customers (Hillson and Murray-Webster, 2017). This will impact's business profitability ininitial time, but will give long benefits to the H&M.If there are sudden charges are occurrencethe production process related to use of new technologies then it negative affect.Cost & profits:Rising sustainable actions in product quality measurements will assists tosave cost and also increase profitability for a longer period of time or duration to built accurate
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