Understanding & Leading Change – Assignment Sample
Added on 2021-02-21
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UNDERSTANDINGAND LEADINGCHANGE
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1P1 Impact of change on different organizations' strategy and operations with examples......1P2 External and Internal drivers of change affecting behaviour in the organisation.............4P3. Measures taken to minimize negative impacts of change in organizational behavior.....7P4 different barriers for change and influence in leadership and their influence in decisionmaking....................................................................................................................................9P5 various leadership approach foe dealing with changes...................................................11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................15
INTRODUCTIONChange is the only constant. The statement holds true for itself because in this dynamicworld if a company doesn't adopt change it will fail sooner or later. The main reason foradopting change is competition. If a company wants to achieve competitive edge then it isimperative for them to change. Change can be done only by identifying customer needs andwants, their problems and ultimately solving them by idea generation. Changes can be in theform of technological change, change in leadership style, change in production method, culturalchanges etc. Organisational change is concerned with changes in technology, operationalmethods or in the organizational structure. The change is generally influenced by internal orexternal factors, Report will lay emphasis on two organizations which is Tesco and British Airways.Tesco plc trading as Tesco, is a British multinational groceries and general merchandise retailerwith headquarters in Welwyn Garden City, Hertfordshire, England, United Kingdom. It is theworld largest grocery store by revenue. British Airways is one of the most famous airline in UK.It is the second largest airline which is established in United Kingdom. The airline is based nearLondon Heathrow Airport. The key people of the British Airways is Stephen William andLawrence Gunning. They have hubs like Heathrow Airport and Gatwick Airport. It wasFounded on 31 March, year 1974. The report includes topic like Understanding and leadingchange and it will also cover the impact of change in achieving organization's goals andobjectives. It will include assessing different drivers of change, barriers to change and how toovercome them effectively and efficiently. (Aitkenhead and McCann, 2017.)MAIN BODYP1 Impact of change on different organizations' strategy and operations with examplesTesco company first started its operations in London's East end in the year 1919. As of2019, the company is one of the largest retailers in the United Kingdom and it employs around530000 people over the globe. On the other hand, British Airways is also the second largestairline in the entire United Kingdom. The airline company flies to more than 180 countries and itis the subsidiary of International Airlines group. Change management means preparing andmanaging the members of the organization to adopt and realize the modification as per the latestdriving and restraining factors that can help the organization in achieving its goals and objectiveseffectively and efficiently. Change management is not an easy task to do but the top level1
management can help the employees and workforce in adopting them smoothly by guiding andmotivating them. Motivation can be monetary or non-monetary depending on the level ofchange. Incentives, rewards, promotion and appraisal are some factors responsible for employeemotivation. Each company follows different strategy and operations and it is obvious that it willvary. Here is a comparison of Tesco and British Airways. (Al Barwani, Flores and Imig, 2018.)BasisTescoBritish AirwaysOrganizational structureSince, Tesco is a grocery storethey follow flat organizationalstructure that means that all theemployees are involves indecision making and there isan absence of middle levelmanagement which has helpedthem in cost reduction.British Airways functionalorganizational structure whichleads to proper flow ofcommunication and alsoforms uniformity within theorganization.TechnologyTesco has started usingupdated and latest technologymethods for meeting consumerrequirements related togrocery. This has increasedcompany's productivity andgiven them various costbenefits British Airways also make useof updated technology so thatthe passengers can easily booktheir tickets. This is the perfectexample of importance ofchange management.LeadershipTesco has adopted Laissez-faire leadership style forseveral years. This has led toequal decision making at alllevels. Although it increasesemployee motivation but at thesame time can have negativeimpact on the organisation.British Airways focuses ondemocratic leadership. Thisstyle of leadership allowsemployees to give feedback,suggestion to the top levelmanagement but whether toimplement them is the choiceof top level management.CultureTesco has employees of sameBritish Airways has employees2
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