logo

Understanding and Leading Change Assignment - Mark and Spencer

   

Added on  2020-10-22

11 Pages3783 Words371 Views
Understanding and LeadingChange1

ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Impact of change on Marks and Spencer’s strategy and operations......................................3P2 Influences that drivers of change have on leadership, team and individual behaviors .........5P3 Measures to minimize the negative impacts of change on organizational behavior..............6TASK 2............................................................................................................................................7P 4 Barriers of change and determine how they influence leadership decision making.............7P5 Apply Hersey Blanchard Situational leadership model in relation to change.......................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................112

INTRODUCTIONThe present business environment is changing at a high speed and it is crucial that changeis maintained on regular basis so that the competition can be faced with equal level of efficiencyand comparative advantage is achieved. There are range of options with the business throughwhich the change can be brought and every time a modification is made has its own positive andnegative outcomes(Anderson and Anderson, 2010). Mark and Spencer is huge brand which isdealing in range of products from last many years. It offers variety of goods like clothing, homeproducts, food items etc. for which it needs to formulate strategies so that it can compete theother brands. It experiences distinct results of the change which was brought by it in thebusiness. The following report will talk about the issues which were faced by the administrationwhile implementing the change and how those were overcome will also be highlighted whichwill further assist in understanding the concept in more detail.TASK 1P1 Impact of change on Marks and Spencer’s strategy and operationsThere is different store of M&S which are spared through the world and it was found thatthey are not generating equal level of revenues for the firm. Different departments were havingdistinct business which created a need to bring change in the way they are operated so that profitmargins can be maintained. There is different type of change that are brought in an enterprise.On border concept it can be divided into two parts:Planned changeUnplanned ChangeThese are those modifications whichare made after doing proper planning andwith the consent of all those who will beeffected by same. These alterations arebrought in business with a view of leadingtowards higher market share so that thepresent scale of operations can bedeveloped. These are favorable as themanagement are prepared for bringing thischange which increases the chances ofThese are entirely distinct variety ofchanges which are brought not with thedesire of management but are forcefullyenforced due to demand of external orinternal factors. Depending upon thenature and extent of changeimplementation of same is determined asa big change is difficult to bring due tonon-planning behind same.E.g. – Modifications made due to change3

achieving the desired results. As all theplanning is done well in advanceavailability of resources are made whichhelps in maintaining continuity in business.These are preferable changes which helpsbusiness to grow in long run.E.g. – Alteration in the marketing strategiesin order to attract different segment of themarket (Aslan and Reigeluth, 2013)in the present political situations such asincrease in the tax rates.To earn higher revenues alteration in the present system of M&S were done which hasthe following impact on it:Raised the group profit margins – It was evaluated that there is a need to bring changein the business so that every sector in which the referred organization is dealing can experiencegrowth. Closing of existing non profitable stores were done which helped in improving theefficiency level of other existing departments. Working was concentrated to only the foodproducts which helped in concentrating more on them only (Inozu and et. al., 2011). Jump in the food sales – When the change was made in the business separated storeswere made like different for food products, clothing and house hold items. It helped in divisionof management and people responsible for same. This way close monitoring was done which isessential for identifying the flaws at each section so that accordingly corrective measures can betaken. Fall in sales of clothing sector – The impact of change on the appraisals sector wasnegative. The sales for same were effected which shows that it was not beneficial for themanagement and alteration in same were required.Improve customer and company relationship – With the change brought by M&S apositive effect in customer relationship was found as they now can communicate withdepartment concern more effectively (Bingham and Main, 2010).4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Understanding and Leading Change
|16
|4063
|64

Understanding and Leading Change in Organizations
|16
|4745
|97

Understanding and Leading Change in Marks and Spencer
|11
|3159
|84

Understanding and Leading Change (P4).
|9
|479
|94

Understanding and Leading Change - Marks & Spencer
|19
|4670
|431

Understanding and Leading Change
|14
|3846
|27