Understanding and Leading Change Assignment (PDF)

Understanding and
Leading Change

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
PART A: TASK 1............................................................................................................................1
Introducing chosen organizations and a brief rational behind choosing them............................1
Comparing how each organization has responded to the drivers for change and types of
organisational change they have affected....................................................................................2
PART B...........................................................................................................................................4
Evaluating the ways in which internal and external drivers of change may affect leadership
behaviour and the behaviour of teams and individuals...............................................................4
Evaluating measures that can be taken to minimize the negative impacts of change on
organizational behaviour.............................................................................................................6
Applying appropriate theories and models to critically evaluate organizational response to
change..........................................................................................................................................7
TASK 2............................................................................................................................................9
Explaining different barriers of change in influencing leadership decision making...................9
Application of force field analysis for analysis of resisting and driving forces for influencing
decision making.........................................................................................................................11
Critical evaluation of application of force field analysis for accomplishing objectives............12
TASK 3..........................................................................................................................................13
Different leadership approaches to deal with change in M&S..................................................13
Evaluating the extent to which leadership approaches can deliver change effectively.............14
Critically evaluating the effectiveness of leadership approaches and models...........................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
To undertake the change and leading the business behaviour in proper management are
among the major challenges that required to be managed by firm. An effective management and
implementation of change measures and leaders have a deep and significant role in the process of
business operations and activities (Doppelt, 2017). This supports in suitable management of
changes and the operations that are taken in consideration by an organisation. The managers and
other directors including employees of company will see through appropriate management of
business operations and actions that will cause the firm to have a good market share and effective
growth. For the current report, Marks and Spencer and Sainsbury are taken in consideration.
Both are UK based organisations that are operating in retail sector.
For the report, a rationale will be presented for reason behind selecting a specific firm.
The response of these firms to drivers of change and their similarities and differences will be
analysed. Besides this, different drivers of change are identified. The internal and external
drivers are taken in consideration along with potential impact of the changes in consideration
with various theories and models. Different barriers to organisation and various factors of force
field analysis are being considered. Various leadership approach and its extent has been analysed
with the effectiveness of these models and approaches.
MAIN BODY
PART A: TASK 1
Introducing chosen organizations and a brief rational behind choosing them
For report and analysis purpose, Marks and Spencer and Sainsbury have been selected
in present report (Van der Voet, Kuipers and Groeneveld, 2015). Both are the retail organisation
and are UK based. As both are the major players in the retail industry of UK, they have to be
adaptable and inclusive in nature to have the proper changes within their outlets and organisation
that will help in the effective management of operations and setting of the effective plans to have
a better growth in an organisation.
Marks and Spencer is one of the largest retail organisation within UK with a large
number of loyal customer base which helps the firm to have a significant development and
growth of the firm. On the other hand, Sainsbury is emerging gradually in the UK and is
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impacting the market share of M&S to a greater extent. This has affected the business operations
that will help the firm to grow and develop (Yoder-Wise, 2014).
Both the firms has a good market share and profitability, the firms will look after the
proper management of the various driving factors which will lead the firm to have the good
growth and development. This will help the firm to undertake the operations and action plans
that will lead the organisation to have a good management of the business operations and action
plans that will help the organisation to have a good and effective growth and development
(Espedal, 2017). The assessment of the business activities and operations will lead the firm to
carry out the significant operations that will help the organisation to adopt suitable change
factors that will help the firm to carry out the business operations and activities in much effective
and significant manner. Besides this, the proper management of business operations and setting
up of the activities causes the firm to have the better management of change processes that are
been carried out at the workplace. Both the retail enterprise will see through the adoption of
effective business operations and activities. M&S and Sainsbury, both will see through the
assessment of the key drivers of the changes or alteration factors that will impact the business
operations and activities in much suitable and effective manner (Wylie and et.al., 2017).
Comparing how each organization has responded to the drivers for change and types of
organisational change they have affected
Various drivers of changes that are being considered are as follows:
Factors M&S Sainsbury
Human Resource The firm is known to have been
affected by the employee
mismanagement. This had lead the
organisation to carry out the business
operations and activities (Drago-
Severson and Blum-DeStefano, 2018).
The firm is required to have the
better management of the work
force in order to meet the
operations and thus will help the
organisation to carry out their
business activities.
Customers The change in customers taste and
variation in their requirement is the
major factor that leads the firm to have
changes and variation in their process.
Customers’ requirements will lead
the firm to adopt and offer new
range of products and services.
That will help the firm to carry
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