Understanding and Leading Change: A Comprehensive Analysis Report

This report delves into the critical aspects of understanding and leading organizational change, focusing on its impact on strategy and operations within companies like Hays and Insights. It explores how internal and external drivers, such as Brexit, competitive pressures, and technological advancements, influence leadership, team dynamics, and individual behavior. The report analyzes methods to mitigate the negative consequences of change, including employee involvement, interviews, and delegation, while also examining various barriers to change and their effects on leadership decision-making. Furthermore, it evaluates different leadership approaches to effectively manage and implement organizational changes, providing a comprehensive overview of the challenges and strategies involved in navigating a dynamic business environment. The report offers comparative monitoring of the impact of changes on two organizations and different leadership approaches to deal with changes in firm.

UNDERSTANDING AND
LEADING CHANGE
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Table of Contents
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
P.1 Difference between two companies on impact of changes on strategy and operations......................3
TASK 2.......................................................................................................................................................5
P.2 Methods through which internal and external drivers of change affect leadership, team and
behaviour of individuals..........................................................................................................................5
P.3 Monitoring measures to minimize negative impact on Firm’s behaviour.........................................6
TASK 3.......................................................................................................................................................8
P.4 Different barriers of change and its effect on leadership decisions....................................................8
TASK 4.......................................................................................................................................................9
P.5 Different leadership approaches to deal with changes.......................................................................9
CONCLUSION.........................................................................................................................................11
REFERENCES..........................................................................................................................................12
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INTRODUCTION
Understanding and leading change are the changes which are there in organization. It has
positive as well as negative impact (Bin Taher, Krotov and Silva, 2015). Firm tries to control
these changes. These changes can be successful for the company if leaders and manager are
ready to adopt this in firm. Thus they can achieve their goals. Project discusses about Hay and
insights firm which are recruitment companies. They are founded in U.K. Assignment describes
about comparison of ways in which changes impact on firm’s strategy and operations and
evaluate ways in which internal and external drivers affect leadership, team and individual
behaviour. Report explains about measures which minimize negative impact of changes on
organization behaviour, different barriers for change and methods through which they influence
leadership decision making. Project describes about application of leadership approaches to deal
with changes in firm.
TASK 1
P.1 Difference between two companies on impact of changes on strategy and operations
Every company has to execute these images on their activities and operations so that it
can run smoothly and successfully. All employees have to adopt changes in rules, regulations,
techniques, methods so that all tasks can run successfully. Both Managers and leaders have to
implement these changes in firm and explains to all employees so that they can easily adopt
them (Bingham and Main, 2010).Through this they do not resist this and hence they can perform
efficiently and effectively.
Leaders and managers have to evaluate those changes through which their firm can run
smoothly and successfully. Thus there is comparative monitoring of impact of changes on two
organizations. Comparison between Hays and Insights are-
Basis Hay Insights
Changes in internal factors Brexit has a major impact as
Britain had left the EU. So
hence their main focus is to
evaluate the activity levels.
They also put emphasis on
creating plans and strategies
so that they can increase their
profits and growth. Companies
start investing their money in
organic growth. They try to
expand their contracting
business in various countries.
After Brexit, Insights do not
invest their money in new
business. But they create such
strategies and plans to invest
money so that they can easily
expand the business. Hence
managers have guided all
employees to work for extra
hours so that they can increase
their profits. It is a different
method of widening the
operations on a large scale.
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It leads to growth and success
in future. Hence they can earn
more profits and can increase
market share in minimum
time.
Changes in people and
technology
After Brexit it has impacted
the income of the U.K. So
hence Company tries to invest
money in selecting educated
and competent employees so
that can give good results.
They also use advanced
technologies such business
analytics so that they have
full information and other
tools so that they can have
data regarding competitors
and they can also create plans
and policies to deal with
rivals.
Insights tries to organize
various training programmes
so that they can increase
energy level and enthusiasm
of all employees and they can
perform with their full
potential and skills. Manager
tries to give rewards to all
members who had give good
results. Through this strategy
all employees can be retained
in firm for longer period of
time.
Changes in distributing cash Initially company cannot
manage cash properly. But
now a days it has created
strategies to maintain core
dividend to a level so that they
can increase their profits and
creates a cash level and excess
of this level the money is
distributed to their
shareholders. Hence at same
time company can increase
their revenues and can satisfy
the shareholders.
Earlier Insights faces problem
in managing all activities and
thus it cannot earn more
profits. So hence firm has
created a strategy to invest in
those activities which helps in
earning more profits. It
evaluates date of previous year
which gives clear picture of
firm and take knowledge from
employees. Thus by investing
in profitable activities firm can
increase their profits.
Changes in recruitment
strategies
Due to many technological
changes company has to make
changes in the operations and
strategy. So hence Hey firm
has to use Find and Engage
model in which it uses various
tools and methods to evaluate
candidate’s skills and
capabilities. Hence they can
recruit qualified applicant.
As market is changing so
hence Insights has also make
changes in the technology.
They have increasing their
promotion on online websites.
They have created attractive
webpages and have created a
software in which they can
interact with people and can
take their suggestions. Thus
they can tell people about the
jobs and can easily recruit
many educated and talented
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applicants.
So both organizations Hey and Insights have to implement all strategies and operations for long
term success and growth. Through this they can earn more profits and can easily expand their
operations in various countries. Thus they can maintain unique position in market (Castonguay,
and et. al., 2010).
TASK 2
P.2 Methods through which internal and external drivers of change affect
leadership, team and behaviour of individuals
Changes are very crucial so that company can increase their profits and can expand their
operations. Both leaders and managers have to create plans and policies to adopt these changes
and do modification in structure, processes, activities and methods so that firm can run
successfully and smoothly (Doppelt, 2017).They can also motivate all employees to adopt these
changes and perform with their full potential. There are external and internal ways which
affects the Hay’s leadership,team and individual behaviour.
External ways are-
Competitive change: The competitors have high highly technical employees. So due to this
leaders have guided all employees to create strategies so that firm can recruit more applicants.
Thus all members of team have thought to give extra benefits in first three months of working in
the job. Hence through this they can also recruit talented and competent staff members.
Government changes: Government has created policy that to not to recruit more than 20
employees in a month (Thomas and et. al., 2013).So hence leader have explained all plans and
policies to team members so that they can recruit workers to this level only. Hence all team
members have gave suggestion to recruit only qualified and highly intelligent employees to
company.
Investor: Investor wants to invest in those firms in which they think that they can get more
profits. So hence leader tries to guide and supervise employees so that they can perform better.
Hence all team members communicate with each other and think of ways which can increase
their productivity. Thus perform better and give good results.
Society: Company has to maintain strong position in front of society. So hence it tries to disclose
the records and documents which are necessary for people. Leader instructs all employees to
work in a fair manner and to follow all ethics and code of conduct while working in a job .So
hence all team members in a team perform all tasks in fair and ethical manner.
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Technology: There are many advanced technologies in market. So hence company tries to
create software which helps in recruiting educated and qualified employees. So hence leaders
have organized training programmes. Thus all employees have receive adequate training and also
give suggestions to all team members and leader so that they can recruit more staff members
(Emira, M., 2010).
Internal factors:
SWOT analysis-
Strength: Company can easily capture many opportunities and hence it can use advanced
technologies very easily. Thus it can recruit more educated and qualified employees in limited
time. Thus all activities ,processes run in a proper and efficient manner (Fullan, M., 2014).It also
has a unique software so that it can recruit educated and qualified employees from all over
country. Through this they can earn more profits and can increase market share. Hence it can
give strong competition to other firms.
Weakness: Company needs to invest huge money in new softwares and in recruiting many
educated and qualified employees (Doppelt, 2017).So hence it cannot concentrate on most
important activities and tasks. Thus all activities cannot run in an efficient manner. It also wastes
lot of time only in recruiting employees. Hence they had to focus on other processes also then
only firm van run smoothly.
Opportunities: Company through recruiting educated employees can receive various suggestions
to adopt new and latest technologies. Thus it can capture latest and advanced techniques and
tools so that they can develop new softwares and other tools through which the can recruit all
employees and can use all resources in an optimum manner. Thus it can earn more profits.
Threats: Company faces various threats from the competitors. So it has to carefully evaluate
activities of all rivals. Sometimes they create strategies which are unexpected. So hence it has to
recruit talented employees so that they can give suggestions to create different and unique
strategies. Through creative and unique strategies it can reduce threats.
P.3 Monitoring measures to minimize negative impact on Firm’s behaviour
There are many ways through which negative impact can be reduced. It is important so
that all employees can perform in an effective and efficient manner. Thus all tasks can run
smoothly. Hence firm can earn more profits and can easily widens the operations. The measures
used by Hay to reduce negative influence are-
Involve all staff members: Company has to create those plans and policies so that all employees
can give their suggestions related to various changes. Sometimes they do not adopt the changes
and thus they do not perform better and do not give good results. Hence firm have to explain the
benefits of adopting these changes. Company have to explain that they get promotion and other
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incentives and they are rewarded in front of all staff members. Through this they are motivated
and easily adjust themselves with the changes. Thus they can perform well and give best
outcomes. Hence all activities run in effective manner and company can earn more profits.
Interview with employees: Sometimes employees face many hurdles while working in an firm.
This reduces the productivity and profits of firm. Thus leaders have to organize the meeting in
which they can easily interact with many employees. They motivate all staff members and give
guidance as well as suggestions to solve all their problems. Through this all employees
communicate with each other and can share their views and opinions (Hallinger and Bryant,
2013).Hence they can work properly as compared to earlier time. Thus they can perform better
and can give best outcomes (Harding, 2012).Through this all processes and tasks in proper
manner. Hence firm can earn more profits and can maintain unique and strong position in the
market.
Focus on delegation: Leaders and managers cannot create effective policies and manages the
firm. Hence they cannot survive in market and cannot give strong competition to other firms. So
hence they delegate all responsibility and other activities to all employees. This reduces the
pressure of manager and leaders .They can focus on crucial activities and process. Hence they
can create effective and proper policies so that all tasks can run in a smooth manner. Through
this it not only relaxes the managers but all employees have sense of responsibility and they can
perform better. They can perform all processes and work in effective manner. Hence they can
give good results.
Positive attitude: Sometimes employees do not easily adopt changes and thus they do perform
better. Hence it hampers the work and productivity of company (Fullan, M., 2014).So hence
managers and leaders tries to organize motivational sessions and seminars through which all
employees can be motivated. This increases their energy and potential of all staff members so
that they can give good results. Managers and leaders properly communicates with staff
members so that their issues can be solved and they can think in an positive manner. Hence they
can work in proper and good manner. So manager finds that they give unexpected results and
firm can easily success and growth in long run. It results in enhancing productivity of firm.
Praise employees: Employees gets tired and they feel bored by doing the same work every day.
Thus leaders organize a seminar in which all employees who had performed better can get
certificate and trophies .Through thus they are motivated and it increases their energy level.
Hence all staff members have a feeling of competition so hence they can give good outcomes.
Through this all tasks can run an efficient way. Thus as a result all staff members can work with
more enthusiasm.
Train and prepare: Sometimes there are not much competent employees in firm and hence they
cannot handle all activities. So hence training sessions are organized by leaders for all
employees. Through this they can increase their skills and potential. Thus they can perform
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different tasks in the firm. Hence they can achieve goals and firm can run smoothly. It leads to
long term growth and firm can maintain strong position in market. Hence it can give strong
competition to other firms.
TASK 3
P.4 Different barriers of change and its effect on leadership decisions
There are various barriers of change and leaders can take effective decisions so that
hurdles can be removed. This is crucial so that all activities can run in a better manner (Hintz and
Bahia, 2013).Thus firm can earn more revenues and can increase the productivity. Leadership
decisions are important so that they can achieve objective. Barriers of change which influences
leadership decisions of Hay are-
Lack of communication: Sometimes there is no proper communication between all employees
and leader. Leader do not properly explain all plans and strategies and thus they cannot perform
better. So hence leader take decision to properly interact with all employees and thus explain all
plans and policies to all staff members (Hrebiniak, 2013).Through thus they can easily
accomplish objectives and can give best outcomes. This results in earning of more profits and
company can easily widens the operations on a large scale. Hence it can give tough competition
to other firms. Thus they can also maintain unique image in market.
Lack of consensus: Sometimes agreement of all staff members are not taken while taking a
decision. Thus all employees feel dissatisfied and cannot work properly. Thus leaders take
decision that their agreement is taken while taking any decision regarding firm. This helps in
increasing satisfaction level of all employees and they feel happy. They can perform in a better
manner as compared to previous time. Thus they work with more zeal and potential. Hence they
can easily accomplish their objectives. This leads to long term growth and success of firm. As a
result firm can work smoothly.
Employee resistance: Sometimes employees do not easily adopt the changes in firm. As a result
they cannot work better and do not achieve their goals. Thus leader tries to properly interact
with al worker’s and thus it show the benefits of adopting these changes that they can get
promotion un video form. Thus all employees get satisfied and can perform better. Hence they
give best results and all task can run smoothly. Hence all divisions can run effectively. Thus it
do not hamper work and productivity of firm. Thus it can maintain positive image in front of
employees and in market.
Planning: Sometimes managers cannot create effective and good plans for the firm. So hence
firm can never achieve their goals as there are no clear plans. Thus leaders decide that all
supervisors can create effective strategies and plans for the firm. Thus all activities can run
accordingly and smoothly. Through this they can achieve their long term goals and can earn
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more profits and can easily expand their operations. Hence they can maintain unique image in
market and can give strong competition to other rival firms. It leads to growth and development
of firm.
Lack of leadership: Leaders do not guide and supervise properly to all employees so hence they
cannot do their work in a better manner. Hence leader decided to motivate all staff members so
that their potential level increases and they can give best outcomes. Through this all employees
can perform better and it results in increasing productivity of company. They feel satisfied and
can work with their full knowledge. Hence all sections of firm can also run smoothly. It leads to
increasing of revenues and market share. Thus it can easily increase their operations activities in
many countries.
No clear vision: Sometimes vision of company is not clear to all staff members. So hence
members of Hay cannot accomplish their goals as they dot know the vision. Hence leader take
decision to explain the vision of company in proper manner to all employees. They also motivate
all employees so that they can perform the work in effective way. Thus they can work better and
give best results. Hence all activities run in smooth manner. As a result firm can maintain
competitive edge on others.
Force field analysis is a model through which leader can decide that which things are to be
changed. It includes various steps (Johnson, 2016).First is evaluating the changes in firm and
secondly recording driving changes which have favorable impact (Kotb and Roberts,
2011).Thirdly recording restraining forces which have negative affect. Fourthly numbering these
factors. Fifthly evaluating those factors which can bring positive changes in firm. Sixthly create
policies to apply driving forces and weak the restraining forces. Lastly deciding the priority and
create action plan to implement these changes in firm.
TASK 4
P.5 Different leadership approaches to deal with changes
Leadership approaches are used by the firm so that leader can effectively handle all
activities and tasks. It is also important so that leader can easily deal with various changes. Thus
they can achieve the goals and can earn profits. Leadership approaches used by Hay are-
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Figure 1 Definitions of leadership styles
(Source: Definitions of leadership styles,2017)
Laissez leadership approach: Leaders do not supervise and motivate all employees in performing
their all tasks. Hence all staff members have created their own innovative plans and strategies in
their job. So all employees perform their work with full satisfaction and potential. Therefore they
can easily accomplish their goals in less time. This improves the quality of work done by all
employees. Leader directly can bring innovation in firm as all employees can create innovative
plans. Thus it can easily capture many opportunities such as new technology very efficiently. In
this way they can deal with changes very easily. Hence it leads to increase in profits and market
share. Hence it can maintain unique image in market as well in front of all employees (Lee and
Byun, 2012).
Autocratic leadership approach: In this leadership approach leader take all decisions and all
employees cannot participate in creation of any plans and policies. They cannot give views and
opinions regarding in any matter (Nowell and Harrison, 2010).So leader supervise and guides all
employees in performing all tasks. If there is any new technology then company can easily
adopt these changes. Training sessions are conducted by leaders so that all employees can learn
to use that technology. Thus they can increases their potential and knowledge. This is only
possible through proper guidance and supervision of leader. Thus organization can easily adapt
thus new technique and hence all employees can perform well. As a result Hay can increase their
profits and can expand in various countries.
Participative leadership approach: In this leadership approach leader takes consent from all
staff members for taking decisions regarding any matter of firm. If there are any changes such
as if there is inflation in market so hence leader receive suggestions from all staff members.
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Workers have said to leader to create such policies and plans to retain existing employees so that
there there is no loss to company and it do not reduce the losses in firm. Hence leader by using
this approach and be taking feedback from all employees take decision to give extra incentives
and bonuses so that old staff members can be retained. There cannot be any losses and firm can
earn more profits (Shirey, 2011)Through this it can maintain distinct position in minds of all
employees.
Transactional leadership approach: In this approach Leader put more emphasis on the
performance of all employees. Suppose competitors are gaining more profits as compared to Hay
then hay motivates all employees. Thus all staff members can perform better and their energy
level increases and they can give best results. Hence leader tries to guide,supervise and give
directions to all employees. They try to provide certificates and other rewards to employees who
have achieved their targets. So due to this remaining staff members get a feeling of competition
and thus they also performs better. Due to this all give their best results. Hence Hay can earn
more profits as compared to rival firms. It can maintain unique position in market and can
expand their activities in various countries.
Transformational leadership approach: In this approach leader creates different goals and
objectives for firm. Suppose competitive firm is hiring more talented employees and has high
status in market. Thus Hay sets unique goals for all their employees (Salmela, Eriksson and
Fagerström, 2012).Training sessions are organized so that employees can increase their skills.
Motivation is given through seminars and workshops so that they can perform better. Hence
employees can become more efficient and give best results. Thus as a result company can earn
more profits and it leads to increasing of image of firm in market. Therefore it leads to high
image and goodwill of firm. It leads to future growth and development of firm. Hence in this
leader can easily adapt to changes.
CONCLUSION
It can be concluded from above report that change is very important for every company.
Managers and leaders play a vital role in dealing with changes. Comparison of ways in which
changes can impact firm’s strategy and operations. Different internal and external factors which
can affect organization behaviour. Methods through which barriers can affect decision of leader.
Various leadership approaches are used so that leader can deal with various changes.
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