(solution) Understanding and Leading Change

UNDERSTANDING
AND LEADING
CHANGE

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Different organisational examples to show impact of change on organisational strategy and
operation.................................................................................................................................1
M1 Assess drivers of change in each example and type of organisational change they have
affected...................................................................................................................................5
TASK 2............................................................................................................................................5
P2 Different ways by which internal and external drivers of change impact leadership,
individual and team behaviours..............................................................................................5
P3 Evaluate ways to minimise negative impact of change on organisational behaviour.......7
M2 Apply different theories and model to critically evaluate organisational response to
change.....................................................................................................................................8
D1 Draw conclusions and recommendations with valid justifications for planning effectively
for change and applying change impact analysis...................................................................8
TASK 3............................................................................................................................................9
P4 Analyse different barriers for change and identify their influence on leadership decision
making....................................................................................................................................9
M3 Forcefield analysis to analyse driving and resisting forces and show their impact on
decision making....................................................................................................................10
D2 Critically evaluate the use of force field analysis in the context of meeting organisational
objectives..............................................................................................................................11
TASK 4..........................................................................................................................................11
P5 Apply different leadership approaches to deal with change in organisational context...11
M4 Evaluate extent to which leadership approaches can deliver organisational change with
appropriate models...............................................................................................................12

D3 Critically evaluate characteristics of leadership approaches and model of change
management..........................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES .............................................................................................................................14

INTRODUCTION
Change is defined as a procedure under which an organisation changes its strategies,
operational structure and methods, organisational culture or technology to carry out required
changes within a company. It can either be continuous or takes place for a specific time period.
Understanding and leading change means acknowledging the needs of change and carrying out
different activities and procedure to implement those changes in a desired manner. It is
associated with reviewing and modifications of structure especially management structures
(Alavi and Gill, 2017). This report is based on Holiday Inn which is a UK owned American hotel
brand operating at around 1200 geographical locations worldwide. Company was established in
1952 and headquartered in Denham, Buckinghamshire, UK. This report will cover different
organisational examples to show impact of change on organisational operation and strategy.
Different ways in which external and internal drivers of change will impact team, individual
behaviour and leadership within a company are mentioned. Measures to minimise impact of
change are discussed. Beside this, different barriers for change and their influence on decision
making is taken. At last, different leadership approaches are mentioned.
TASK 1
P1 Different organisational examples to show impact of change on organisational strategy and
operation
Organisational strategy is stated as a long term process to identify and adopt those actions
that will help an organisation in achieving its goals and visions desirably. It will define the
manner in which an organisation can evolve itself in order to gain competitive advantage in
marketplace by outpacing rival companies. Changes in organisational operation and strategy will
benefits Holiday Inn to adopt new strategic directions that will benefits them in gaining
superiority against competitive rivals. Changes carried out in strategies will help Holiday Inn in
satisfying the needs and desires of guests in a more appropriate manner that will results in
increased profitability. In order to understand change in strategies, different organisational
examples are taken and compared with one another (Anderson, 2016). In this regard, Holiday Inn
and Whitbread Hotel are compared with one another. In case of Holiday Inn, manager prefers to
make quick decisions so that measures according to market requirement can be chosen properly.
In context of Whitbread hotel, manager of organisation pays attention towards strategies of other
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