Understanding and Leading Change

This report explores the concept of change management and its impact on leadership, individual behavior, and teams. It compares the change implementation strategies of Black Logitech Management and British Airlines. It also discusses the measures to minimize the negative impact of change on organizational behavior and the barriers to change management. The report concludes with an analysis of leadership approaches to change.

Understanding and leading change

Table of Contents
Introduction...............................................................................................................................................3
Man body...................................................................................................................................................3
P1- Comparison between two organisation on the basis of change..........................................................3
P2- Ways in which internal and external drivers of change affect the leadership, individual behaviour
and team..................................................................................................................................................4
P3- measures to minimise the negative impact of change on organisational behaviour...........................7
P4- Change management barriers............................................................................................................8
P5- Leadership approaches to the chain initiative..................................................................................10
Conclusion................................................................................................................................................11
Reference..................................................................................................................................................12

Introduction
Change management is defined as the a proper method In which a company describe an
implement the change within a both external and internal process developing structured
approaches to the change is critical to help ensure or beneficial transaction while mitigating
disruption.
This report will cover a case study ofBlack Logitech managementWhich is in hospitality
group who are providing a Services such as senior care, independent living, memory care and
hospitality. there are more than 1000 employees are working under this company and this
company was founded in 2007.
This report will compare Black Logitech management and British airlines on the basis of
change implementation. it will also evaluate the ways in which external internal drivers bring
the changes within company and affect their leadership individual behaviour an team. this report
will also measure that can be taken to minimise the impact of change. it will also explain the
barriers off the change and it will determine how the leadership has influence on the companies
decision-making process. in the end of this report this report will cover leadership approach and
methods to deal with the change.
Man body
P1- Comparison between two organisation on the basis of change
Change place important role for a company because it has two make the process of company
more effective and help company to grow their business (Espedal., 2017). there are many
organisations who have implemented change successfully within an organisation and some of
them have negative impact of Change because they were not able to implement change because
of the barriers. two companies who has been implemented change within their organisations are
Black Logitech management And British airlines.
Black Logitech management
Black Logitech management Has been implemented change within their workplace. They
implemented a new technology at the workplace to improve the work efficiency and better
services can be provided to their customers. This new technology was about providing best
possible features to the customers who are coming to take services from Black Logitech

management (Neumann, James and Vince., 2019). They implement the new technology
successfully but it create a negative impact on Staff who are working there. they did not get any
kind of training to understand how this new technology work and how it can be effective. Most
of them were having fear of losing their jobs because they were thinking that new technology
will take their place. It makes the change ineffective and company was failed to implement the
change. It was because of the ineffective leadership Anne they do not provide the training to the
employees and communicate with them to make this change successful.
British airlines
British Airways reason second largest airlines within the UKAnd they are also a top leading
airline and all over the world. During the year 2007 to 2008 this company has been increased
their profits by three point 1% but after the economy crisis which affect all economies in the
world also affect the British airlines. it wasn't recession time and company was performing
wrong then this company decided to implement the changes within their workplace. First step
this company take which was decreasing and eliminating employees from the job.It was also an
oil crisis And they wanted to survive in their business so they cut the wages, Change the culture,
strategy, stuffetc (Drago-Severson and Blum-DeStefano., 2018). This affect the motivation of
employees and they were fearing off losing their job as well. it take time for the company to be
successful in the change but they were able to survive in this crisis due to the change
management. It was because of the ineffective leadership Anne they do not provide the training
to the employees and communicate with them to make this change successful.
P2- Ways in which internal and external drivers of change affect the leadership, individual
behaviour and team.
There are some internal and external drivers that has huge impact on companies
performance and bring a change within a Black Logitech management. At it is not only impact
upon the companies performance but it is also influence on the individual behaviour, team and
leadership. Internal drivers of the change that can be identify with the help of Swot analysis.
SWOT analysis
SWOT analysis is used to identify the strength weakness, opportunity’s and threats of the
Black Logitech management.

Strength
 Black Logitech management Provide varieties of facilities to their customers such as
senior living, memory care, independent living and hospitality. This helps to create good
image in customers mind.
 Staff and employees who are working within this company are professional and they
know how to work in a team.
Weakness
 Financial planning of this company is not done effectively and properly (Boyatzis and
Cavanagh., 2018). The current asset ratio and liquid ratio of the company suggest that
they can more effectively use the finance an take competitive advantages within a market
where they are operating their business.
 workplace environment of the Black Logitech management It’s not that good. most of the
employees are facing problems such as gender discrimination, gender pay gaps etc.
Opportunities
 Black management group can create opportunities if they expand their business More
within the UK.
 New trends within a technology can be adopted by this company to take competitive
advantages and they can grow rapidly within this hospitality industry.
Threat
 Competition within industry where black management group is operating their business is
very high. It is creating threat for the company.
 Prices of the raw materials is increasing day by day which is also affecting product and
services provided by black management group.
This internal drivers has directly affect on the leadership of this company because they
need to change bring changes within their strategies to improve their weakness add gain the
opportunities and overcome from threats. Similarly strategies will change then it will also effect
on individual andteam both.
External drivers

External drivers such as political, technological, social etc Bring the change within a
company. It has huge impact on leadership, team and individual Of the black management
group. It is necessary for the leaders to be aware of external drivers to take competitive
advantages.
PEST analysis
Political
there are some political drivers that also impact and bring a change within a workplace of Black
Logitech management. Political drivers such as employment law impact and influence on
leadership, individual and team within the workplace (Nelson-Brantley and et.al., 2018). leaders
have to implemented the employment laws within their organisation. Team and individual get
the benefits off the employment law and they get their rights within a company.
Economical
Economical change has huge impact Companies performance. economic environment
cover exchange rates, unemployment and employment rates, economy growth etc. It can also
impact on the black logistic management negatively and positively both. increase in the prices of
raw material it’s dependent on the availability of raw material within the economy. Had effect on
the company when be raw material price increases because they also have to increase their price
of service and Product. On the other side when prices of raw material decreases than they can
purchase raw material in lower prices which is beneficial for both company and customers.
Social
Expectation of people change with the time and it is necessary for the black logistic
management to be aware of needs and demand of their customers. Not only customers work their
employees also should be their first priority. Leaders of the company should provide training an
skill development programmes to their employees so they can improve their performance and
achieve higher level in there career.
Technology
Technology has huge impact on performance of company and it helps to provide
competitive advantages hospital industry to the Black logistic management. It is necessary for

the leaders and managers of the company to be aware of new trends within the industry so they
can be stay in competition. implementation of new technology within a workplace of black
logistics management also require a training to the individual and team members.
P3- measures to minimise the negative impact of change on organisational behaviour
One of the biggest challenge faced by the companies is to implement the large complex
transformation changes across the company and accomplish successful Manner. It is necessary
for the black logistic management to keep their employees front of the change management
process that will help them too gain the key of the success (NHS England, 2016). It is the major
challenge For creating and maintaining the positive culture within the workplace off best
company. There are some strategies that can be used by leaders of the black logistic management
to implement the change successfully within their workplace and they can take competitive
advantages by implementing the change successfully. they just have to ensure that their
employees an other stakeholder of the company I supporting and accepting the change
management within the workplace of company.
Kurt lewin model– This is one of the Most effective and mostly used change
management model that can be use to minimise the negative impact of change on the
organisation. this model is divided into 3 different steps such as unfreezing, changing And
refreezing. Unfreezing- It is this stage which take place before the change. in this stage leaders of
the company communicate with employees and make them understand the needs and demand of
the change. Refreezing- This is the stage where real change take place an employee get in trouble
to understand the task. Refreezing- This is the last stage where change it’s successful and leaders
try to ensure that employees are comfortable with the new task and everything.
Another measure that can be used by black logistic management company to minimise the
change is total quality management. Total quality management also focus on the overall
development of the company and also bring up continuous improvement with the various aspect
of the business. this includes the engagement of the employees and systematic thinking in order
to have successful business drive (Tombetti and Mason., 2019). Tqm is helping out to bring the
improvement within the negative change within black logistic management.
In addition, Black logistic management should provide career transition support to their
employees becauseit can help them to provide success, convert and talent professionals oh

unexpected job loss is turning out to be Over whelming an difficult life experiences. Form this
must initiate will provide individuals with opportunity to reflect as a current strength and
employees can grow their career as a successful person.
P4- Change management barriers
There are many barriers of the change that can create problem to implementation of the chain
within the workplace of black logistic management. the change management model such as
kurtlewinTool have huge contribution and the development of process management,
communication, change management and community Physiology. in addition force field analysis
is an visualisation or the graphical tool that is used to give their support and decision-making of
black logistic management company (Yrjölä And et.al., 2019). The principles of the force field
analysis takeaway in any kind of situation within a workplace.
Force field analysis
The force field analyses have their own focus on action that is drive the force an also
helps to restricting the force. driving force are one sustaining the change and letter one is
restricting the change. The force field analyses model is helpful in determining which forces
prevailing stronger in the Business environment of the company.
So within the chain management of driving force are reliability, increased in the time of
maintenance , and have a proper and accurate workplace environments an structuring business.
This will help in Time off improve the workplace environment of the black logistic management
but on the other side, Hindering force are subordinate, It will increase the cost of employees
training and development.
But the black logistic management company have found one helping force stronger in
order to have overall development within a company an for the employees and the competitive
business environment.
Resistance to change of employees
Employees are the one of the most common barrier for the black logistic companybecause they
can deny to accept the changes within the workplace because they can have a fear of losing their
jobs. It is cause they know if the change will take place then task will change and many things

like structure, culture everything will be changed after the change implementation. It is necessary
for the leaders and managers of theCommunicate with the employees so they can understand
why the change within the workplace off companies needed and how it will help them to take
competitive advantages. Company leaders will get only support if theyWill communicate Anne
aware each and every stakeholder of the company about the change. If employees will be aware
then they will be knowing why change is necessary and how it will help them to grow within the
company (Zubairu And et.al., 2018).
Resistance To Change Of Organisation
Black logistic management can also be resistance of change itself and create barrier for
themselves. it is necessary for the company to have proper knowledge and they should also use
proper steps to implement change successfully. If they are implementing change without having
any knowledge are any Professional consultancy. there are higher chances that company cannot
implement change management successfully within their workplace. It is necessary for the black
logistics to introduce an bring the changes within the workplace in a proper manner and also they
should make and ensure staff member to realise the importance of change within their
workplace. if black logistic management Need to restructure their overall organiser structure then
they need to adopt A effective model for the change management and introduce the new change
within the company otherwise it can directly impact satisfaction and motivational level of their
employees.
Other factors
It is necessary for the superior’s and subordinates of black logistic management to have
good relationship between each other, otherwise it can be a another barrier that can create
problem for the change. If the relationship between employees and employer have Bad with each
other then it can reduce the trust o employee upon the organisation. This will help in Time off
improve the workplace environment of the black logistic management but on the other side,
Hindering force are subordinate, It will increase the cost of employees training and development.
P5- Leadership approaches to the chain initiative
Leaders play most important role indie chain management because they are superiors of
the company. It is that's possibility of the leaders to implement change within the workplace of

black logistic management successfully. here are some initiative that can be used by leaders of
black logistic management make and implement change successful and provide competitive
advantages for the company.
Situational leadership
Situational leadership style can be adopted by the leaders of company during this change
management. it is one of the most effective leadership style which consist of more than two or
three leadership styles. it is necessary for the leaders to have knowledge and skills to adopt this
leadership such as knowledge of all leadership styles or the different different situation, skills of
the leaders such as motivational, inspiration for other, effective communication, management
skills etc. In this leadership style leaders change their leadership as per the situation within the
workplace. they can also use most suitable leadership styles during the change management an
help to remove the restrictions and barriers in change. leaders of the black logistic management
can apply situational leadership style to overcome from the barriers of change and they can Help
company to implement the change successfully.
Krutlewin's Change management model
Krutlewin Has been developed a chain management tools which cover a three different
stages called unfreezing, changing and refreezing. The process of change entails creating the
perception that change is needed, then moving toward the new, desired level of behaviour an
finally, solidify that new behaviour as the norm. Here are three stages of this model
Unfreezing
It is the first stage where many people will naturally restrict the change. the main aim
during this stage is to create awareness among the employees and stakeholders about the change
so they can be accept Anne assistant can be removed. during this stage old thinking, company
structure and people must be carefully examined by the leaders of the company to show
employees how necessary are change As for the black logistic company. Leaders of the company
can communicate with the employees and make them understand importance I’ve changed an
encourage them to support the change to make it successful.
Changing

It is the stage when change becomes real and every employees Struggle with their new
task With the new reality. It is necessary for leaders of the black logistic management Provide
training and development to the employees so they can learn about new task they have to do and
how they are going to perform them. They can also create short wins for the employees. It will
help them to increase the motivation and employees will able to support the company during the
change.
Refreezing
This is the final stage, in this stage leaders of the company ensure that people do not
revert back to their old way of thinking and doing prior To the implementation of the change.
Effort must be made to guarantee the change is not lost rather, it needs to be Cemented into the
companies culture and maintained as the acceptable way of thinking or doing a work first stop.
Conclusion
As per the report has been compared Black Logitech management and British airlines on
the basis of change implementation. it has been evaluated the ways in which external internal
drivers bring the changes within company and affect their leadership individual behaviour an
team. this report also has been covered measures that can be taken to minimise the impact of
change. it has been explained the barriers of the change and it has been determined how the
leadership has influence on the companies decision-making process. in the end of this report this
report has been covered leadership approach and methods to deal with the change.
Reference
Books and journals

Boyatzis, R. E. and Cavanagh, K. V., 2018. Leading change: Developing emotional, social, and
cognitive competencies in managers during an MBA program. In Emotional
intelligence in education (pp. 403-426). Springer. Cham.
Drago-Severson, E. and Blum-DeStefano, J., 2018. Leading change together: Developing
educator capacity within schools and systems. ASCD.
Espedal, B., 2017. Understanding how balancing autonomy and power might occur in leading
organizational change. European Management Journal.35(2). pp.155-163.
Nelson-Brantley, H. V. and et.al., 2018. Leading change: A case study of the first independent
critical-access hospital to achieve Magnet® designation. JONA: The Journal of
Nursing Administration. 48(3). pp.141-148.
Neumann, J.vE., James, K. T. and Vince, R., 2019. Key Tensions in Purposive Action by Middle
Managers Leading Change. Res. Organ. Chang. Dev. 27.
NHS England, 2016. Leading change, adding value. British Journal of Healthcare Assistants.
10(6). pp.302-303.
Tombetti, E. and Mason, J. C., 2019. Takayasu arteritis: advanced understanding is leading to
new horizons. Rheumatology. 58(2). pp.206-219.
Yrjölä, M. And et.al., 2019. Leading change: A customer value framework. Leading change in a
complex world: Transdisciplinary perspectives.
Zubairu, K. And et.al., 2018. A process evaluation of the first year of Leading Change, Adding
Value. British Journal of Nursing. 27(14). pp.817-824.