Understanding and Leading Change

Understanding and
Leading Change

Table of Contents
Introduction......................................................................................................................................3
Task1................................................................................................................................................3
P1) Comparison of impacts of change on organisations.............................................................3
M1) Different drivers of change.................................................................................................5
Task2................................................................................................................................................5
P2) Ways in which drivers of change affect leadership, team and individual behaviours..........5
P3) Measures taken to minimise negative impact of change......................................................7
M2) Critical evaluation of response of organisation to change..................................................8
D1) Conclusions and recommendations for planning for change ..............................................8
Task3................................................................................................................................................9
P4) Barriers for change and how they influence leadership decision-making............................9
M3) Force field analysis to analyse driving and resisting forces................................................9
D2) Critical evaluation of force field analysis..........................................................................10
Task4..............................................................................................................................................11
P5) Different leadership approaches in dealing with change....................................................11
M4) Extent to which leadership approaches can deliver organisational changes.....................12
D3) Critically evaluate the effectiveness of leadership approaches..........................................12
Conclusion.....................................................................................................................................14
References......................................................................................................................................15

Introduction
In order to remain successful in the changing market it is important that managers of an
organisation bring changes in the strategies and operations which can help in exploring new
opportunities in the market along with efficiently dealing with potential risks in the market.
Change also help an organisation in in effectively meeting the changing needs and preferences of
customers so that companies can remain highly profitable in the market and gain a competitive
advantage (Albrecht and et. al., 2015). There are various internal and external factors which
affect the company and must be continuously analysed so that their negative impacts can be
minimised while increasing the motivation of workers, decreasing operational costs of business
etc. In this report two companies dealing in same sectors are taken so that the impact of change
on them can be determined. H&M is a Swedish multinational clothing retail company which is
renowned for its fast fashion clothing for men, women and children. Arcadia is a British
multinational retailing company headquartered in London, UK and it owns high street clothing
retailers Burton, Dorothy Perkins, Evans etc. In this report the impact of change on
organisations, drivers of change, barriers to change and how they impact leadership decisions
etc. will be discussed in detail.
Task1
P1) Comparison of impacts of change on organisations
Organisational strategies are the plans which are formed by the managers of company so
that long-term goals can be achieved effectively while organisational operations are the daily
activities which are carried out in a company so that company can work continuously towards
achieving its mission and vision. Implementing change in organisations affect both the
operations and strategies of companies differently so that they can minimise the negative impact
of change and gain a competitive edge in market.
Basis Arcadia Group Ltd. H&M
Political
changes
Impact: UK is a politically stable nation
however due to Brexit it might face
certain trade restrictions with EU which
can also impact the trade of Arcadia
company. The company might face loss
Impact: The changing political
conditions in UK due to Brexit can affect
the business of H&M in its market it is a
Swedish company and might face
restrictions in trading raw materials

of EU market along with the low cost
labour available from there which can
lead to increased cost of company (Beech
and MacIntosh, 2017).
Strategic changes: As the changing
political condition can increase the cost
of company it is important that the
company change its pricing strategy from
premium pricing to economic pricing so
that its sales can increase in the market
and help the company in being profitable.
Operational changes: The company can
improve its operation of selling and
increasing online sales so that it can also
reach to many customers.
along with effective dealing in the UK
market.
Strategic changes: The company can
improve its supply chain management so
that the raw materials can be efficiently
reached to its stores and the impact of
Brexit can be reduced. Improving the
delivery services of company can also
help it in attracting more customers
within UK.
Operational changes: H&M can
increase its online sales so as to reach to
a large number of customers in UK.
Technolo
gical
changes
Impact: With the increased access to
advanced technology the shopping
preferences of customers are changing as
they want more integrated experience of
shopping so that high customer
satisfaction can be achieved which
requires Arcadia to implement effective
changes (Dick and et. al., 2018).
Strategic changes: The company can
implement technology so that the
efficiency of business processes can be
increased while reducing the production
cots and time. Use of digital technology
can be done by the company so that
better experiences can be provided to
customer through AR and VR techniques.
Impact: With the increase in
technological advancements the
preference of customers for online
shopping is increasing along with
improved experiences. Also with the
advancement in technology the
competition in market is also increasing
as the competitors are coming up with
effective techniques to attract customers.
Strategic changes: The company can
bring strategic changes in the use of
technology so that it can be used
effectively in responding to customer
needs like providing offers on online
shopping, increased discounts etc. Also
the use of AI can be done to provide