Understanding COBIT 2019

Understanding COBIT 2019
(Case study of Vermont Teddy Bear)
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Executive Summary
In the study, the stakeholder requirements are mapped. These are linked to the goals of
the enterprise of VTB or Vermont Teddy Bear. Then the assessment model of the
CVobiT5 is implemented with CobiT 2019. It is helpful to rate the various process in
terms of the capabilities of the process. The VTB is analyzed with justification. Apart
from this, specific procedures are found out through enhancements and the significance
are crucial. After that, the chosen methods are tailored with the help of the CobiT
design tool kit’s companion tools. Next, the targets are demonstrated and are found to
be justified in the study in developing the underlying process. Next, the self-analysis
tool-kit of CobiT5 has been recording and summarizing t6he capability ratings.
Keywords: COBIT 5, COBIT 2019,
1. Introduction
COBIT provides the business process owners and management with the model of
information technology governance. Here, delivering the values from information
technology is useful. It is helpful to manage and understand the risks related to
information technology.
In the following report, the stakeholder’s needs are mapped with stated
enterprise goals. This is in the cascade that has been best meeting the VTB. Next, the
CobiT5 Process Assessment Model is applied along with CobiT 2019. This is to rate the
distinct process as process capabilities. Then the VTB is evaluated along with
justification. Next, a particular method is determined for development and justifying the
importance. Then the means chosen is tailored through the companion tool of CobiT
design tool kit. Later the targets are discussed and justified recommending to develop
the primary process. Then the CobiT5 self-analysis tool-kit to record and summaries the
ratings of capabilities.
2. Introduction of the chosen EGIT
framework:
2.1. Identification of problems and issues:
The COBIT 5 framework needs the inputs and participation from various sectors
of the organization. Further, different levels of commitment have been leading to
diverse resource allocation and priorities. Hence, one can see conflict taking place in
communications, poor quality of deliverables, poor execution and missing of deadlines.
Moreover, the requirements for the framework are highly specific.
CobiT 2019 VTB Report – 3807ICT or 7807ICT (omit one)1

2.2. Introduction of the chosen EGIT framework:
The core task of the COBIT framework has been updating the principles of
COBIT. This layout is considered as the structure of the entire frame. Here, the latest
ideas are introduced and the various terminologies are explained (Huygh et al., 2018).
Apart from this, the COBIT Core Model and its different management and governance
objectives have been providing the platforms to implement the program of governance.
Besides, the performance management system is upgraded and permitting the flexibility
in using the measurements of maturity and measurements of capabilities. Next, its focus
areas and design factors have been offering extra practical guidance over the flexible
adoption of the EGIT framework, irrespective of the particular projects and complete
deployments (Mulyanto, 2018).
2.3. Approach towards process improvement:
The areas of importance and information-technology governance for the enterprise are
listed below.
 Various trends in technology.
 Getting more upgraded with the updated standards and various methods of
working.
 Focussing on the area concepts
 To be seen as more authoritative
 Better instrument to control performances and adding the latest features of
online collaborations.
 Supporting decision making.
2.4. Assessment of risks:
The risks include the following.
 The stakeholders with a better understanding of the risk effects and present
states effect across the enterprise.
 Guidance regarding how one can control the risks to various levels. This involves
a considerable set of measurements.
 Guidance on the way to set up the proper culture of risks for the enterprise.
 Guidance on risk analysis enabling the stakeholders to consider the expense of
mitigation and needed resources against the exposure loss.
 Scopes of integrating the risk management of IT with the risk of enterprise.
 Developed communication and analysing every external and internal
stakeholder.
2.5. Steps towards IT strategy development:
 Focusing on the design and areas factors providing more clarity over developing
the system of governance of needs of the business.
 Better alignment with various worldwide standards, best practices and
frameworks for supporting the relevance of the structure.
 Constant updates are to be released by rolling.
 Additional tools for supporting the business while developing the governance
system that is the best fit. This would make the COBIT 2019 more prescriptive.
 Better tool for measuring the IT performances and aligned to the CMMI
(Gantman & Fedorowicz, 2016).
2.6. Proposal to gain the business and IT alignment in the Vermont
Teddy Bear:
The Vermont Teddy Bear is devoid of robust information systems. Through
focusing at their production, forecasting and marketing around the product lines, there
are various areas can be analyzed. Having technology platforms like Enterprise
Resource Lanning packages, VTB must consider the usage of the problems of
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Understanding COBIT 2019
information management systems (Haes & Grembergen, 2016). Decentralizing and
outsourcing of the firm consists of a distinct line of products and channels. This is of
much importance in this place. To a greater extent, the Vermont Teddy Bear has
required to consider the advantages in the long term. This is helpful to get from
utilizing the ERP packages.
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3. Application of CobiT2019 and
CobiT5:
3.1. Mapping of needs of stakeholders and related enterprise goals
for best meeting the VTB:
Updated goal cascades:
The goals of alignment are consolidated, decreased, upgraded and then clarified
as needed. They can be organized through balances scorecard point of view and
involving the instance metrics for measuring the goal achievement.
The specification of the factors of various stakeholders includes the following.
 Identifying the efficient effects over the markets
 Analysing the possibility that they can continue
 Categorizing then as per challenges and strengths.
 Ranking as per the terms of how effectively the organization can perform in
every category.
Furthermore, the internal weaknesses and strengths analysis has been helpful to
evaluate the current performances of the Vermont Teddy Bear Co. Inc as per the
development, logistics, operations, finances, marketing, information systems and human
resource management. Here, the reason behind the analysis is to deliver the data
regarding gap analysis. Further, the present performance of Vermont Teddy Bear Co.
Inc and the intended vision performance is needed to raise customer satisfaction and
market share successfully (Pereira, Ferreira & Amaral, 2017).
It is evaluated that various weaknesses and strengths of VTB can be determined
through the analysis of the internal structure. It has been coming from the core of the
organization. The method has been highly vital since VTB Co. Inc has needed to develop
the latest goals. This is helpful to maximize the position as compared to other financial
sectors. Next, regarding the opportunities, there are customer perspectives, service and
productions, greater facility of manufacturing and retail stores. However, the
competitors are the threats in this case. They have been coming in the form of business
of items like greeting cards, flowers and chocolates.
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Understanding COBIT 2019
Figure 1:“Illustrating an effective stakeholder model”
(Source: Pane et al., 2018)
It must be reminded the stakeholders are the primary constituents of Vermont
Teddy Bear. They are the primary constituents having the stake of how VTB can
operate. Vital stakeholders include the employees, owners and investors, groups,
advocacy, regulatory, competitors, suppliers and customer. The future generations and
society at large are essential elements of the stakeholder map. They have been
introducing the concerns of the sustainability and natural environments.
Moreover, top-level decisions are often made with the analysis of the extent to
which the VTB can generate the values. These are helpful to satisfy the necessities of
multiple stakeholders. For instance, the business of VTB has been producing the cost
for the customers. This is through product quality and pricing. Apart from this, the
industry can create several stakeholders for the suppliers. This is done through various
advantages of long-term relationships (Pereira, Ferreira & Amaral, 2017).
It must be reminded that for VTB, its most essential business components is its
primary stakeholders. They have highly demanded at the desires for the lesser prices,
higher quality great services and on-time delivery. Organizational stakeholders are
affected directly through the behaviour of the organization and holding the stake in the
performances. VTB has included the social liabilities in serving various interests of the
stakeholders. They involve the following.
Employees They are contractors and employees working for
VTB.
Customers The clients and consumers have been involved in
purchasing the goods and the use of services of VTB.
Suppliers This involves the economic, material, information and
human resources.
Owners They are the creditors, investors and stockholders
claiming ion the profits and resources of VTB.
Competitors They have been producing similar services and goods.
Regulators This includes the national government agencies, state and
local that have been enforcing the regulations and laws.
Interest groups This includes activists, community groups and
representing the interest of society and citizens.
Various attributes to be checked for the stakeholders and the questions to ask are listed
below.
Firstly, the ways of determination of stakeholders is to be analysed. It must be
analyzed that who are involved in paying for the project and receiving the profits and
deliverables from the projects. From VTB and its client organizations, it is to be found
out who has been implementing the plan. Further, the expert from the domain of the
projects at VTB is to be identified (Bartens et al., 2015).
Next, the interest is to be determined. The direct benefits of the stakeholders are
expected to be received from the projects. The anticipated results due to the project
changes are needed by stakeholders. Then, the conflicts of interest taking place among
the stakeholders are to be determined. Further, the influences are to be identified. The
legitimate authority for the stakeholders on the organization, controlling of resources
and project assets are to be found out (Nugroho, 2017). Next, the degree of influences
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and the power of negotiation for the stakeholders identified has been carried in the
organization. Lastly, the impacts are to be analysed. Here, impact the stakeholders
could be made on the project and the effects on the project success are to be
determined.
Understanding enterprise goals:
Through using the CDN services and Internap’s colocation, the VTB can easily
and quickly roll various storefronts and different sub-brands having minimal technology
and time investment. The traffic to VTB sites from multiple mobile devices has included
tablets and phones. This has raised from 50% every year. This consists of the capability
of optimizing the experience of contents for every complicated user device. The CDN
features of the Internap’s that are created over TCP acceleration is delivered to four
time quicker loads of page. It comprises of a higher quality of customer experiences and
less buffering over the mobile devices and PCs. The reliable IP service of Internap’s
backed through the SLA. It has assured that the websites of VTB have always been
present.
Moreover, it is seen that the retailers are present under high pressure to meet
the goals of the sales within contracted frames of time. It must be reminded for the
organizations depending on the sales of the Internet for matching the numbers, no room
is present for errors while selecting the CDN and various services of IT infrastructures.
Apart from this, the Internap has provided an overall package for the VTB. This is a
flexible platform that can support the demands of variable traffics. This is done through
delivering the performance and reliability needed to assure the satisfactory experiences
for the end users.
Discussion on justifications:
Moreover, these forward-looking statements have been including various
accounts that are related to the performance of IT Infrastructure services. This also
consists of the expected benefits to be gained from that. These type of comments has
not been guaranteeing the further performances and including uncertainties and risks
for VTB. Moreover, there is a vital factor that results differ in a material way from those
who have forward-looking statements. Here, the elements involve the real performances
of the services of IT infrastructures. This includes the capability to finish the expansion
of the data centres that are controlled under the intended timeframe. Furthermore, it
involves the ability to sell the space of the data centre. This includes the retaining and
attracting of the first talents. This also consists of the capacity to react successfully to
various technological alterations. It consists of the availability of services from the
providers of Internet network services delivering loops of network access and different
loops over favourable terms for VTB. Here, the failure of the third party suppliers has
been providing the services and products on favourable conditions. It includes the
failures of centres of network operations, network access points, computer systems and
data centres. It also includes the capability to deliver or enhance the services of IT
infrastructures to the customers. This also involves the ability to secure intellectual
property. It is also seen that provided with the uncertainties and risks, the investors
have been able to put the undue dependence on various statements that are forward-
looking as the prediction of real results.
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