Understanding Customers

This essay discusses the contemporary tourism development, significant factors, positive and negative impacts of tourism on environment, economy and socio-cultural aspects.

Understanding Customers
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ESSAY
Tourism is one of the largest and most important industry from point of view of economy.
Tourism includes all services and facilities which is included in providing leisure and pleasure
which is away from home environment. In terms of employment basis, tourism and tourism
industry are growing fast since 2010 in UK. There is some forecasting which is related to
tourism which is £257 billion by 2025 (Britain's visitor economy facts, 2021).The tourism
industry is expanding at a rate of 3.8% per year. The statistics of inbound tourism are being
observed which are 37.9 million which are during the visit to UK in 2018 (UK TOURISM
Statistics 2020-2021, 2022). The GDP contribution in UK of tourism is £106 billion. The tourism
industry also helps in supporting jobs which are at scale of 2.6 million. This essay with thus,
discuss about tourism industry and tourism and along with this, some positive and negative
impacts towards environmental, economic and socio – cultural aspects.
Development of contemporary tourism and significant factors –
Contemporary tourism development is the study of tourism which helps in knowing the
development made in the tourism industry and the changes which are made around tourism
industry. In the contemporary tourism there are some ethics which are related to tourism and the
people need to follow (Streimikiene, Svagzdiene and et.al., 2021). It is important to examine the
tourism industry and the aspects of contemporary tourism which helps in enabling and increasing
the tourism benefits at large scale for the tourists. Contemporary tourism is helps in identifying
the positive aspects of the tourism can be promoted to the travelers such that they are engaged in
travelling to different destinations and places at large scale. Contemporary tourism has benefitted
the tourists industry in many important ways which has increased the scale of tourism in UK and
other different parts of the world.
There are some major and significant factors which help in addressing the aspects of
tourism at large scale. It also helps in addressing the prospects of how effectively and in
appropriate manner these factors are profitable and beneficial for the tourism industry
(MacKenzie and Gannon, 2019). These factors are mentioned as – generating or source region, a
destination region, a transit route and the last environment which is the major factor in
considering the aspect of contemporary tourism. With the help of these significant factors of
contemporary tourism, the important points are gained to the tourism industry as to in which
direction they are proceeding and what are the improvements which are to be taken place. Along
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with these factors, there are some other factors which are – environmental factors, economic
factors, technological factors, cultural factors and religious factors. This helps in addressing to
the fact that tourism is playing major part in the economy and is impacting all such important
and significant factors at large scale.
Tourism and its economic impacts –
Tourism is the industry which has been impacting the economy in both positive and
negative manner. In respect to economic changes which have taken place, there has been the
direct impact on the activities of tourism which are undertaken.
Tourism and the economic positive impacts of it consist of improved tax revenue. People
have been saving their personal income which has been raised according to their benefit and this
has improved the lifestyle of people (Comerio and Strozzi, 2019).
There has been increase in the living of standards of people which has made them travel
more and enhance the scale of tourism worldwide. With the help of high standards of living of
people, the facilities and leisure in the world of tourism are provided to them which help in
improving the economic scale in significant manner. This also engages the people and travellers
to spend more money on the facilities and leisure which is being provided to them. This has
generated more profits in the tourism industry.
On the other hand there are some negative impacts which are in consideration to tourism
and economy. It becomes difficult for the host country to import the consumable drinks and food
which are in the stage of developing or are poor in providing the facilities to the people or
travellers (Li, Jin and et.al., 2018). This negative aspect has decreased the value of travelling to
such places which have been increasing the demand of products and services to which the host
country is unable to serve to the travellers and people.
The other negative aspect in consideration to tourism and economy is decline in the
traditional employment which has been the major aspect as to how the employment and jobs in
the tourism industry are important aspects but have been impacted due to the changes in the
economy.
Tourism and its environment impacts -
There are various positive and negative impacts of tourism on environment. Tourism has a
positive impact on environment as it helps in raising funds for the development and protection of
environment. With the funds, the government of the host area is able to undertake activities and
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steps for betterment of the environment. Tourism helps in boosting conservation of the
environment. For example, with tourism activities, people of the host area are made aware of the
natural habitat around them. Their awareness regarding the importance of environment
conservation increases. There have been various developments in the tourism which promote the
use of sustainable practices thus affecting the tourism positively. Tourism promotes the
conservation and protection of natural environment. For example, due to tourism there is creation
of natural reserves, national parks and areas of natural beauty which help in enforcement of
protection of natural resources. https://www.futurelearn.com/info/courses/the-impacts-of-
tourism/0/steps/90676 It also has positive impact on the built environment. For example, on
visiting the host area, the tourists pay for the maintenance and repair of the heritage.
However, there are certain negative impacts of tourism as well. For example, tourism leads
to an increase in the consumption of energy and water. This causes a threat to the natural
resources and causes their depletion at a faster rate. When tourists visit a destination, their
activities cause air, water and noise pollution (Newsome, 2020). This is because with the inflow
of tourists, there are greater number of vehicles on the road which lead to an increase in the air
pollution. There is also increase in the solid waste which leads to degradation of the
environment. Further, tourism activities lead to destruction of flora and fauna and disruption of
the wildlife behavior. For example, various activities such as wildlife safari are undertaken in the
natural habitat of the wild animals. This may negatively impact the behavior of the wildlife.
Tourism and its socio – cultural impacts –
Tourism is the major industry which helps in addressing the aspects as to how the growth
and development are being measured at large scale. This helps in knowing that there are some
positive and negative impacts of socio – cultural aspects in the tourism at large scale.
The positive impacts of tourism on socio culture are that the tourism helps in providing
the opportunities to the cultural groups to expand through the nationals and international origins.
This helps in addressing to the major concerns as to how the cultures are being diversified at
large scale (Zhuang, Yao and et.al., 2019). This also takes the concern of the aspects of different
cultures which combine together in the aspect of tourism and helps in enhancing the different
cultures which are presented at large scale. There are different exchanges in the culture which are
regarding the hosts and the guests. This also helps in addressing to the aspects as to how the
development and information of tourism at large scale.
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There is also one negative impact of tourism on socio – culture is that it reduces the
bonding of family structure and promoted the nuclear bonding which is the negative aspects
affecting the tourism industry. This decreases the value as to how the tourism can be promoted at
large scale in an appropriate manner (Taiminen, 2018). There are certain aspects as to how
effectively and in appropriate manner the changes in the nuclear families are considering the
aspects as to how the tourism is not developing the stage of how the travelling is made easy. This
has been the most negative impacts which helps in knowing that there have been the aspects of
how the tourism is not considering the aspects of developing the scale of how different cultures
are being addressed at large scale effectively.
Thus, it is concluded from the above essay that future economic and environmental
impacts of tourism will, concern the changes which helps in promoting the tourism in different
parts of the world specially UK. The role of travel operators will be provided employment and
this will help in addressing the aspects as to how the changes are being addressed at large scale.
The future economic changes will consider the scale of employment to be provided the people
and will help in addressing the aspects as to how the growth and development will be addressed.
There will be strict government regulations regarding the tourists in the tourism industry at large
scale. The tourism industry should follow the government regulations which will be framed at
large scale. There will be rules for creating social awareness in this pandemic and this will help
in knowing that how effectively and in appropriate manner the health awareness rules should be
followed by the travelers at large scale.
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REFERENCES
Books and journals
Comerio, N. and Strozzi, F., 2019. Tourism and its economic impact: A literature review using
bibliometric tools. Tourism economics. 25(1). pp.109-131.
Li, K.X., Jin, M. and et.al., 2018. Tourism as an important impetus to promoting economic
growth: A critical review. Tourism Management Perspectives. 26. pp.135-142.
MacKenzie, N. and Gannon, M.J., 2019. Exploring the antecedents of sustainable tourism
development. International Journal of Contemporary Hospitality Management.
Newsome, D., 2020. The collapse of tourism and its impact on wildlife tourism
destinations. Journal of Tourism Futures.
Streimikiene, D., Svagzdiene, B. and et.al., 2021. Sustainable tourism development and
competitiveness: The systematic literature review. Sustainable development. 29(1).
pp.259-271.
Taiminen, S., 2018. The negative impacts of overtourism on tourism destination from
environmental and socio-cultural perspectives.
Zhuang, X., Yao, Y. and et.al., 2019. Sociocultural impacts of tourism on residents of world
cultural heritage sites in China. Sustainability. 11(3). p.840.
Online references
Britain's visitor economy facts., 2021. [Online]. Available through
<https://www.visitbritain.org/visitor-economy-facts>
Positive environmental impacts,2022. [Online]. Available through
<https://www.futurelearn.com/info/courses/the-impacts-of-tourism/0/steps/90676>
UK TOURISM Statistics 2020-2021., 2022. [Online]. Available through <
https://www.condorferries.co.uk/uk-tourism-statistics#:~:text=Inbound%20tourism
%20statistics%20recorded%2037.9,by%20the%20UK%20travel%20industry. >
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