Understanding Customers in Hospitality Industry: Future Trends and Marketing Theories - Desklib

Hotel Hilton
Names and IDs of the group members

Table of Content
Introduction (Introduce your group members) – The Rise of Social Media Platforms within the
Tourism Industry
Marketing Theories – Theories that demonstrate aspects of Future trends in Consumer Behavior
Reference Slide
Team Task Slide
Future Trends – That the selected business is likely to adopt

Introduction
In hospitality industry, social
media plays an important role in
attracting potential customers.
Most of the audience are
available on social media and it
becomes easier to engage and
communicate with potential
customers.