Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Define the different types of organisation...................................................................................1 Purpose, legal structure and form of different organizations......................................................2 Evaluate structure, size and scope of different organizations link to the business objectives and products or services..............................................................................................................4 TASK 2............................................................................................................................................4 Define the size, scope of the range of different types of organization........................................4 Critically analyse the impact of interrelationships of different organizational functions which are affected by the complexities of structures.............................................................................6 TASK 3............................................................................................................................................6 Describe the different organizational functions..........................................................................6 Interrelationship between these functions...................................................................................7 Linking between functions and organisational objectives and structure....................................8 Analysetheadvantagesanddisadvantagesofinterrelationshipbetweenorganizational functions and its impacts on structure.........................................................................................8 TASK 4............................................................................................................................................8 Examine the impacts of macro environmental factors through PESTLE analysis and highlights the positive and negative impacts also........................................................................................8 Facilitates detailed evaluation of macro environment within an organisation..........................10 TASK 5..........................................................................................................................................11 Conduct the internal and external analysis of an organisation by using SWOT analysis.........11 Justify the influences of SWOT analysis on decision-making..................................................11 Explain how strengths and weaknesses interrelate with external factors..................................12 Critically evaluate the micro and macro factors which impacts on business objectives and decision-making........................................................................................................................12 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION Organization is a place where an organized group of persons work together to achieve a specific purpose. It is an entity of structured and well managed functions which shows how several activities are oriented in order to accomplish the objectives. Organisational structure impacts on performances and facilitates the foundations which defines standard operating procedures. For this project British sky broadcasting is chosen as a private sector organization. It deals in telecommunication mass media industry as a trade name of sky, it was founded in 1990 inLondonandownedbyComcast.Thiscompanydealsindirectbroadcastsatellite, broadcasting, pay television, broadband as well as telephony services. In this report discussed about the different types or organization such as private, public and voluntary with its legal structure and purposes. Also, analyse the interrelationship between different functions and structure of an organisation and evaluate its complexities. With the help of PESTLE and SWOT analysis tool study the different micro and macro factors which impacts upon the internal strengths and weaknesses that influence the business objectives and decision making. TASK 1 Define the different types of organisation. Business is an economic activity where a group of people work together to accomplish the objectives and goals in profitable manner through which buying and selling of goods and services(Zwikael and Smyrk, 2019) . There are several kinds of organization that are considered as follows:Public sector organization: This kind of businesses are owned and controlled by the government and they facilitates goods and services for the purpose of benefits to the community or general public.For example: Network Rail.Private sector organization: It is owned and controlled by an individual or a group of persons privately, there is no interference of government. Earning maximum profit is the main motive of private company.For example: British Sky Broadcasting. Voluntary organization: This is comprised from a group of individuals who works together for the benefits of society instead of making profits. They all have common purpose and enter into an agreement with a particular business organizations.For example: Save the children. 1
Purpose, legal structure and form of different organizations. 1.Public organizations:Network Rail is chosen as a public sector company. Purpose:This businesses provide services to the general public for benefits of them that involves public goods and government services. Legal structure:Central government:The companies which are under the control of central government and they provides funds to operate the activities. Money is collected from the community in a form of income tax which are invest in businesses.State government:These kind of organisations are owned in a particular state and controlled by the state government because it is limited in the specific area or state.Local government:Local authorities like municipal corporation or local bodies support and controlled that organizations which are owned in local areas such as in a specific city or villages. Size:It is the UK's 12thlargest public sector employer along with 34000 employees and have a wide network of standard gauge lines of 15811 kilometres. Scope:It have a wide scope with innovate UK and both will do SBRI innovation in rail security surveillance analytics competition. Objective:To improve safety and give contribution to economic growth and social opportunities along with the reducing environmental impacts. Products and services: The product range of the company is public transport. Mission:Network rail is emphasised on publishing updated edition of vegetation establishment standard in early 2020. 2.Private organizations:British sky broadcasting is taken as a private sector organization. Purpose:The private sector businesses are owned for the purpose of making profits as well as they provides employment opportunities to many people in comparison of public sectors organisation. Legal structure:Sole proprietorship:This kind of firm's are owned by an individual who have full control over their operations and individually bear all risks and profits(AliIslam and Rahman, 2
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2019). These corporations are registered for self assessment as well as they record income tax return on regular time period according to the lawful object of UK.Partnership:These businesses are established by two or more then two group of persons and agreed upon the partnership deed agreement. They all are equally liable to perform the day to day operations, profits, loss as well as bear risks together.Companies:These are considered as joint stock ventures where all shareholder is having limited liability and they are legally bound as per the rules of memorandum and article of associations. Size:It is the UK's largest pay-TV broadcasters with 23 million subscribers and more than 31000 employee's as of 2019. Scope:Emission from business air travel and waste going to landfill. Objectives:To show the creative and high quality services and results to support the learning and knowledge of people. Products and services:It provides television and broadband internet services, fixed line and mobile telephone services to consumers and businesses in UK. Mission:The company wants to be at the heart of 21stcentury living and to make everyday extraordinary for every customers of its. 3.Voluntary organizations:save the children is chosen as a voluntary organization. Purpose:Voluntary businesses are established for the purpose of making social wealth and works towards the benefits of the society instead of earning profits. Legal structure:It is classified in the following terms that are described below(Legal Structures for Voluntary and Community Groups,2019).Trust:This type of organisation is mainly considered as a charitable trust which involves the individual's group they all are worked together for social well beings. These are legally bounded to follow the legal laws and rules of trustee act, 2001and governed by a deed of trust.Unincorporated association:This includes the companies which are limited by guarantee and considered as a incorporated body. The members of this kind of organisations are bound by Memorandum and article of associations(Yamamoto and Zhi, 2019). 3
Size of save the children:The company is having a international network which is operating in more than 120 countries across world wide. Objectives:To reducing the death ratio of children and facilitates better survival and educational opportunities to them. Products and services:It facilitates the social services as well as make efforts to increase the lives of children across the world. Mission:The mission statement of save the children is to accomplish current and future changes in the children lives for their betterment. Evaluate structure, size and scope of different organizations link to the business objectives and products or services. British sky broadcasting have well organised structure of company and widely growth and sustainability in the global market then they needs to formulate the effective policies and develop a clear objectives along with its products and service range. When company focused on continuous development and improvement increase the company scope and size as well as it is able to expand in more countries(Baporikar, 2019). This will helps in enhancing customer base and this directly influence the products and service range. This also assists in accomplishing the business objectives effectively and efficiently in a specified duration of time. TASK 2 Define the size, scope of the range of different types of organization. There are three types of organization operating in neck to neck competitive world. Small, medium and large organization. All this organization are playing vital role in growth and development of the economy in positive way.Below are deeply explained market share, profit share, growth, objectives and sustainability which are as follows: BasisSmall scale organizationMedium scale organization Large scale organization Objectives & Goals MarshfieldBakeryisa small size organization as it has very less turnover andemployeesworking in the company. It's main LMArecruitmentisa medium size organization has it's annul turnover is lessascompareto multinationalcompanies. British Sky Broadcasting is a large organization as thousands of employees areworkingdayand nighttomeettheset 4
objectives and goal is to serve quality goods to the customers over the years. Bydoingsopositive image is build in the eyes ofthecustomers. Moreover they train their employees to work hard to gain goals in the set deadline. It's goals and objectives is togainmaximumprofit fromthecustomersby providing them innovative product. objectives. Firm Goal is to grow the business in othernationand segments in order to be in the leading position. Market shareThe market share covered bysmallsize organization is limited to local area or sate. They coversmallareaof market share. Withinthenationthis medium size organization coversthemarketshare. LMArecruitmentis servingservicestothe clientwiththeparticular nation in effective manner. But are trying to grow in other nation as well. Large scale organization iscovering huge market placeacrossthe boundariesandare servingconducting researchand developmentworkin ordertoraisetheir market ratio. Profit shareHere, thereis no profit sharing as owner run the businessallaloneon small scale. In this case, partners take the profit sharing ratio as well as need to give some amount to the government. Inlargeorganizationa large section of the profit iscontributedforthe welfare of the society as wellassomepartis given to the government as per the agreement. Growthor size Thesizeofthe organization is small as it has employees from fifty one to two hundred. They Therearemorethan hundred to thousand staff members working in LMA recruitmentsoitis In this case, more than fivethousandskilled employeesareworking inordertomeetthe 5
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areworkingdayand nighttomeettheset goals and objectivesin intensecompetitive world. considered as medium size organizationinintense competitive world. emergingneedsand wants of the customers innecktoneck competitive world. Sustainability or scope Small scale business has wider scope as they have hugeopportunityto expand their business as less competition is there. For medium size firm there areamplescopeinthe marketastheyfocuson growingthebusinessby servinghighquality services to the customers. Forlargescale companiesscopeis wider but there are many barriersforthemas numerouscompetitors areprevailinginthe open market place due to whichdeveloping business is difficult. Critically analyse the impact of interrelationships of different organizational functions which are affected by the complexities of structures. All kind of organizations are structured in a well manner and all are different from each other but legal rules and regulations complexities leads in lack of coordination among all departments. British Sky Broadcasting company is a large organization which deals with the more legislations and governances that results in inflexibility in operational activities. This will helps in managing the whole working into different departments which results in achieving goals and objectives effectively and on time also because every divisions or their staff knows their roles and responsibilities. Whereas, interrelationship arises more conflicts and disputes among workerswhichleadsin delayinperformancesthatdirectlyimpactson profitabilityand productivity(Jabłoński, 2019). 6
TASK 3 Describe the different organizational functions. There are several functions which defines as a set of activities that are carried out in a department of company. In the context of British Sky Broadcasting, different functions of an organisation are described below:Marketing:This department is accountable for keeping the whole information about the market and communicate effectively between British sky broadcasting and its customers or subscribers. It is very important for promoting company's products and services in order to improve sales and revenue(Xiong,Ye and Wang, 2019).Production:Thisfunctionofskybroadcastingisresponsibleforproducing, manufacturing as well as supplying the superior quality of products and services for satisfying customers requirements.Research & development:This is to functioning the research activity on time which helps in providing new and creative ideas as well as make sure that the company use advanced technology for success and growth of sky broadcasting. Finance:This department is liable to prepare appropriate budget and financial reports to investingmoneyinvaluablethingsandtimelymonitorandcontrolthefinancial activities. Interrelationship between these functions. British Sky Broadcasting is a media and telecommunications combined and it has operations in UK, Ireland, Germany, Austria, Switzerland, Italy and Spain. Being a multinational mass media, it has complex organizational structure as it combined several functions to produce their products and services effectively(Khatun and Miah, 2019). Also, proper coordination between all departments and its activities should be needed. This can be described as follows:Finance and marketing department: Both are functioning together to achieve the objectives of an organization to ensure the effective use of marketing activities as finance should be appropriately allocated. This will helps in proper implementation of marketing practices and strategies for creating more awareness about sky broadcasting services and attract more customers and subscribers. 7
Production and research &developmentdepartment: Thesetwo departmentsare interrelated with each other because it provides market informations and suggest the use of advanced technologies in order to produce sky's products and services. This will helps in minimising the wastages and cost as well as increase their sales, productivity and profitability through facilitating high quality of services. Linking between functions and organisational objectives and structure. Organizational departments are used to distribute the responsibilities and tasks among all members and manage their entire working performance. This helps in organising and managing tasks in an effective way in order to achieve the tasks on time and improve overall efficiency (Nikitina and Lapiņa, 2019). If the functions of Sky broadcasting are performed well then the company consider as a having of effective structure because all responsibilities are allotted to their workers. This leads in accountability of persons and completion of tasks on time with efficiency and effectiveness. Analyse the advantages and disadvantages of interrelationship between organizational functions and its impacts on structure. InterrelatednessbetweenorganizationsfunctionsisbeneficialforBritishsky broadcasting because it improves performance of employees that leads in increasing productivity and profitability of a company. It facilitates the proper coordination among several departments that assists in creating high market shares as well as raise subscribers in the marketplace. In addition interrelationship is not appropriate for all kind of organizations and it arise disputes among staff members which delays in accomplishing the goals and performance(Ruohomaa and Salminen, 2019). Whereas, it considered as a part of organizational structure because it designed the functions of business which are performed effectively. This includes the purpose, roles and responsibilities, some techniques to measure the performance, accountabilities etc. for each specific departments and their working. TASK 4 Examine the impacts of macro environmental factors through PESTLE analysis and highlights the positive and negative impacts also. Macro environment consists a set of external factors which are not under the control of businesses which impacts upon the operational activities and performances. This tool is used by 8
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British Sky Broadcasting company to analyse the market situations and gather informations which impacts on the business activity either in positive or negative manner(Shu, Jain and Liang, 2019). These forces are described below along with their impacts: Political factor:It involves the government stability, taxation policy, trade restrictions etc. that will impacts on the operational activity of businesses. Sky is subjected to regulations in UK and all European union.Positive impact:The company achieve success in a dynamic media industry across the many countries is to diversify the systematic risks of political environment. Negative impact:Some changes in future by the government could results in loss for British sky Broadcasting as well as may make it hard for the company to compete effectively in the market. Economic factor:Some of the examples of economic factors are inflation rate, interest rate, savings, foreign exchange rate etc. These factors affect the BSB operational activities and investment value in up coming years.Positive impact:High consumer spending and lower the interest rate will encourage the Sky Broadcasting for new technologies and offer its product much cheaper to the customers. Negative impact:Suppose in the coming years economy did not do well then the company's income if effected in a negative manner. Socialfactor:Someoftheexamplesofthisfactoristradition,beliefs,values, background as well as culture etc. BSB is a major player in giving cultural and sporting life for its subscribers as well as support different charity organizations across the world(Singh, 2019).Positive impact:Sky employees do many kinds of free of charges works that could helps in increasing the types of charities Negative impact:Shared beliefs and values of population plays an important role in how marketers at Sky plc will understand the target market customers and then they design content for media industry customers. This will negatively impacts because many of the customers are unhappy or unsatisfied as the company can not deliver the message as per the individual demand. 9
Technological factor:These includes the technological advancement, automation etc. needs to applied in tough competition era of competitive marketplace to fulfil the emerging needs of the customers.Positive impact:Sky is taking an advantages of new technologies which includes mobile phones getting common in everyday usage, film has launched where customers can access news, movies and sports anytime form their phones. It creates challenging bench mark for their competitors which is positive sign for the Sky plc. Negativeimpact:Technologieshasbeen transforming speedily which may give a company little or short time to cope up and be profitable in that market conditions. Legal factor:Legal framework are not robust enough to protect the rights of intellectual property of Sky plc.This includes the copyright law, consumer law, discrimination law, trade law as well as health and safety regulations which is imposed by the company according to its nature and size(Sousa and Rocha, 2019).Positive impact:The company is able to make loyal customers over the years and customers ensured that they are dealing with the company which performed it all activities in a lawful manner. This will increase the productivity and profitability ratio of Sky plc. Negative impact:In the open and dynamic market if BSB is fails to implementing laws it will be results in government interference and penalties for misconduct. This will negatively impacts while satisfying customers demand as they are unable to fulfil them. Environmentalfactor:ThecompanysupporttheearthdayinAprilandworld environmental day in June to protect the environment. They ensures that none of its employees breaks law that can effects the company's reputation.Positive impact:A companyuse resources in effective way to achieve a long time competitiveadvantages.Resourcesarescaresoacompanyneedsto utilisethese resources in systematic manner so they gain productive results. Negative impact:The company continuously waste resources which may results in cancel the licence that negatively impacts on the image in the market. Facilitates detailed evaluation of macro environment within an organisation. Macro environmental factors are understand by using PESTLE analysis which provides detailed knowledge about the dynamic marketplace environment and helps in formulating 10
business strategies for reducing their negative impacts. This will assist in facilitating several opportunities in adopting new technologies and timely innovation in order to satisfy the needs of the customers. It will enable in designing long term goals by setting specific standards in order to attain objectives of BSB effectively. TASK 5 Conduct the internal and external analysis of an organisation by using SWOT analysis. Identification of internal and external analysis is essential to understand about the British Sky Broadcasting strengths and weaknesses, it will assist in examining current situations of business(Tura, Keränen and Patala, 2019). SWOT analysis of British Sky Broadcasting StrengthsWeaknesses Itisoneofthelargesttelevision broadcasterinUKandIrelandand provides news, sports as well as movies on mobile phones also. 3d viewing capability and their quality content of news are considered as a major strengths of BSB. One of the major weakness is slow rise intheiradvertisementrevenueand customer base. In recent years the cost of sports rights areincreaseswhichhaveresultsin stress profits or less profits. Politicalcorruptioncancausein operational difficulties. OpportunitiesThreats Mobiledigitaltelevisionfacilitates hugeopportunityforBritishSky Broadcastingcompanytoreachthe billionaires of people. Have an opportunity to tie-up with the internationalplayersinorderto maximise their penetration and reach. Unfavourablegovernmentaland industry policies can hamper business and its performance. Fragmentedmarketareaalsocreates some kind of threats for BSB. Highcompetitionarisethreatsits competitorsareVirginmedia,Time Warner cable etc. 11
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Justify the influences of SWOT analysis on decision-making. SWOT is a proven management framework which enables a British Sky network to benchmark its business and performance in comparison of their competitors. The major strengths of the British Sky Broadcasting is the superior quality of content and their 3d viewing capability which helps in taking a competitive advantages against their competitors. The cost of sports rights is increased which gives stress profits to the company which is treated as a weakness and need to be controlled because it provides an opportunity. Decisions of the company impacted through analysing the opportunities and threats like management of the company focused on tie- up with international rivals to maximise their market area and profits. SWOT Analysis of Rail Network It is also necessary to find out about the strengths & weaknesses of the Rail Network so that it can help in the growth of the business. The SWOT analysis here will be very much useful to determine the opportunities and threats lying for the Rail Network: STRENGTHSWEAKNESSES Provides employment to many people. Thecostoftransportationislow compared to other transports. The connectivity of the Rail Network is good. No traffic issues. Lot of Political Pressure. Lacksconnectivityissuesinthe isolated areas. Passengertrainssometimesmakes losses. OPPORTUNITIESTHREATS Applying new technologies will help in more efficiency. Easily availability of funds. Lack of passengers on various routes. People are having other options such as road transport and airlines. Customerchoosesothermodeof transportation. 12
Justify the influences of SWOT analysis on decision-making. By doing the SWOT analysis of the Rail Network it will give an upper hand to the company so that it can beat its competitors by determining its strengths and weakness. Because of the low transportation cost it act as a strength in comparison to the other transport options available to people but there is also weaknesses such as presence of political pressure while starting a new train project. Also the opportunity by applying new technologies to the Rail Network will help it in attracting more passengers. It must be taken into consideration that there are also various threats present because there is a possibility that other competitors can give various other facilities to the customers. Explain how strengths and weaknesses interrelate with external factors. Macro environmental factors impacts on the internal strengths and weaknesses of British Sky Broadcasting company that impacts on the business functions, performance as well as success factors(Wirtz, 2019). Within the context of BSB it can be analysed as follows:Political:Unfavourable governmental regulations create some kind of threats on the business operations and performance and this is to be overcome within the time period to achieve the success.Economic:Imagine that in the coming era, economy conditions will not healthy then company's income if impacted negatively. This will have treated as a major weakness for the British Sky Broadcasting.Social:Shared values and beliefs of customers will negatively impact because many of the customers are unhappy or unsatisfied as the company cannot deliver the message as per the individual demand.Technological:Capability of viewing 3d is a big strength of the company as they adopt this technology firstly as compared to its competitors.Legal:Formulating legs policiesin the company helps in completing the task in appropriate manner as well as if it is offences then it may be penalised in huge fines which creates a big threat for the company. Environmental:Protecttheenvironmentinaneffectivemannerbyapplying environmental protection acts helps the company in building positive image in the marketplace which will gives better success in future. 13
Critically evaluate the micro and macro factors which impacts on business objectives and decision-making. Internal and external environment plays an important role in business organizations and these factors impacted the success and growth. It should be considered in detail during the decision making procedures related to the strategic marketplace and influence their performance and success. In addition, when businesses are not aligned with macro factors effectively then it leads in ineffective operational activities. Also, using these tools to analyse the market conditions are considered as a expensive and time consuming. CONCLUSION It has been concluded from the above report that every businesses are operates in different ways and all have their own functions and structure which needs to be understand in appropriate manner. There are several types of businesses such as private, public, voluntary, micro, medium and large all they are formed in unique way in order to achieve success and better performance. Systematic interrelationship between all functional departments are useful for accomplishing the tasks in attainable manner as well as using SWOT and PESTLE analysis helps in evaluating and understanding about internal and external factors which influence the business performance. These forces directly or indirectly impacts on the internal strengths and weaknesses of a company in either positive or negative manner which influence the decision-making process of an organisation. 14
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