Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P.1. Explain the purpose and the functions of HRM..............................................................1 P 2 Explain the strengths and weaknesses of different approaches to recruitment and selection. ................................................................................................................................................2 P 3 Explain the benefits of different HRM practices within an organisation for both employer and employee..........................................................................................................................4 P 4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit and productivity............................................................................................................5 P 5 Importance of employee relation in respect to influencing HRM decision.....................7 P 6 identify key elements of employment legislation and the impact it has on HRM decision..9 P 7 Illustrate the application of HRM practices in a work related context...........................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Human resource management is the term which is used to describe the formal system devised for the management of the people within the organisation. The responsibilities of human resource manager fall into three major areas which are staffing, benefits, employee satisfaction (Bach and Edwards , 2013). Human resource management deals with the issues which are related performance management, compensation, development of organisation, wellness, employees motivation, safety, training and many others. The role played by human resource management in the organisation is strategic role in managing people as well as the culture of organisation. In this present report, Tesco Plc is being chosen for assessment. It is a British multinational retail company in UK. Its headquarters are located in Welwyn, Garden City, Hertfordshire, England, United Kingdom. It was foundedJack Cohen in 1919.This present report will explain the purpose and scope of human resources in organisation and it will also evaluate its effectiveness of key element of HRM. TASK 1 P.1. Explain the purpose and the functions of HRM. Human resource management is very important functions of the organisation. It is fact that none of the organisation can function properly without human resource management. It is very important that their should be an effective and efficient (Bratton and Gold, 2012). It is mainly concerned with the efficient utilisation of resources in order to bring better outcome. They manage people as well as the entire culture at workplace. The human resource management of Tesco is very efficient and effective. The main purpose of the human resource management such as- The efficiency and effectiveness of the company is improves with the human resource. They ensure the positive relationship among the employees as well as employer of the company. The development of the employees is also done by human resource management of the company. Increasing performance of employees to the highest level. Function of Human Resource Management 1
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The functions of Human resource management plays a very important role in the organisation. Here are the function of Human resource management at Tesco plc- Recruitment and Selection-This is the fundamental function of HRM played by the HR manager of the company (Bratton and Gold, 2012). It is the systematic procedure of raising the capability, screening as well as selection potential and qualified candidates based on objectives criteria for the specified job. It is very important that recruitment and selection of candidates should be done in a systematic ways so that Tesco can appoint proper human resource within organisation. Maintaining Good working condition- This is also one of the most essential functions of HRM which is played by the HR manager of Tesco. In order to keep the employees motivated and manage the performance of employees it is very important that their should be a proper environment of working. Training and Development-This is also one of the best most essential function of HRM if the organisation. It is very essential that they should provide proper training and development opportunities to employees so that the knowledge and skill will be raises and they also feel motivatedandvaluedfortheorganisation(CIPD,2015).Thetraininganddevelopment programmes organized at Tesco are outstanding as employees are highly skilled in the company. P 2 Explain the strengths and weaknesses of different approaches to recruitment and selection. Recruitment method refers to the sources or means by which an organisation meets to the potential job seekers. Furthermore, these are some ways of creating contacts with the potential candidates. It is considered essential that the hiring approaches are different from the sources of recruitment. The methods are as follows: Internal recruitment:- this type of recruitment can be done through promotions and transfers. The company i.e. Tesco may also decide to allow current workers to switch from temporary or part tome positions to permanent or full-time positions. It has been observed that this kind of method is cost effective and can promote worker's morale. Moreover, it assists company to retain top talent and decreases employee turnover (Armstrong and Taylor, 2014). In addition, the organisation's employees will feel more encouraging and motivated to work and give their best. Under this method there are various sources of recruitment which are explained below: Promotion :- it means to provide a higher position, status, salary and obligation to an existing employee. 2
Transfers :- it means a change in the place of employment without any change in the position or status of the worker. Internal advertisements :- under this the vacancy is advertised within the firm itself. Advantages This method seems to be very time saving, economical, easy and reliable. No requirement of induction training as the candidates are already aware of everything (Foot and Hook, 2011). The morale of the workers is increased & also enhances the connections in the company. Disadvantages A person who is transferred, his/her position will remain vacant. There are chances of bias or partiality in promoting or transferring. External recruitment:- external recruitment method eliminates all those issues of internal approach but in more expensive way. Different sources of external recruitment are as follows ; Management consultants :- this source is utilised for selecting higher level workers as they act as representative of the employers (Torrington et al. 2011). Public advertisements :- the vacancy in the newspaper and internet is advertised by the personnel department. Advantages Encourages young people with innovative ideas to enter the company. Offers broad scope of selection. Fewer chances of bias or discrimination. Disadvantages The external approach of recruitment is expensive because of advertisements, etc. Time consuming process. May not develop loyalty among current managers. P 3 Explain the benefits of different HRM practices within an organisation for both employer and employee 3
FunctionsofhumanresourcearesignificantlydifferentfromHRMpractices. Transnational activities form function, that can be managed easily. Practices are the conceptual part of HR strategy. Further, it has been found that Human Resource practices are those that serve guidelines for many HRM professionals. Below are some practices of HRM and their benefits to both employer and employee: Selective hiring :- this is the second best HRM practice that enables Tesco to bring employees who add value to the company. Human resource manager recruits workers on the basis of company's mission and workplace culture. Compensation:-benefitstoemployeesandcompensationareseentogether, demonstrating a comprehensive view of how employers reward their employees. Training and development :- another HRM practice is training and development that includes fresh employee orientation, job skills training, professional development & leadership training. These activities tend to improve and enhance worker's job skills in their present position. Professional development support the firm succession planning strategy making them prepare for potential leaders for higher degree jobs. Identifying and providing Learning, Training & Development Benefits for the Employer (Tesco)Benefits for the Employee (Worker) 1. This impart technical knowledge and enhancestheemployer'sbehavioural skills within the firm. 1.Helpsinestablishingcompany'sstandards, procedures and guidelines the enables the employees to know & learn acceptable attitudes and practices within the organisation. 2.Theygainfeelingofconfidence, competitivenessanddecreasestheir stress regarding work. 2.Thehumanresourceteammakeuseoftrained employees to develop management plan for changes in work flow, disasters. The conveyed procedures and policies make sure that all workers are on the same path. Further, the organised training programs determined thatcorrectdeliverymethodstoestablishtraining material based on staff's needs. 3.Theconsistencyincreasesinthe performance of the employers. 3. Human resource management services also provide employees satisfaction, improves the performance of employees and in turn result is success of the company. 4
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Employment security :- the best practice and first in Human resource is employment security. Employees for company and to achieve its objective hence, to perform all these operations they get something in return such as; employment security (Atkinson J. 1984). Making provisions for Flexible working Benefits for the Employer (Tesco)Benefits for the Employee (Worker) 1. Increase morale1.Human resource management promotes to positive behaviour; as a successful company creates a positive working environment and favourable benefits, through this practice, employees and employers feel happy and productive. 2. Improve their behaviour2. Satisfied employees, encourages them to provide their contribution to Tesco. 3. Better relation between employer and employee. 3.Furthermore, knowledge and skills of workers can raise the firm's competitive advantage. Managing Performance and Reward Benefits for the Employer (Tesco)Benefits for the Employee (Worker) 1. To maintain a competitive position.1. Better participation & performance. 2. Motivate them to perform effectively.2. Top talents are attracted and retained. 3. Personal growth is fostered.3. Job satisfaction. P 4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit and productivity 1. Effectiveness at the place of work recognises that workers are the greatest resources for the company and a critical difference is made in the firm's capability to not merely survive, but to thrive.The process of making the work environment or setting in which individuals are enabled to perform to the best of their abilities, is known as performance management.The human 5
resource management of Tesco promotes innovative environment and encourages workers for much better facilities and all these initiatives assist the firm to raise the productivity and profit. Further, HRM purpose is to maintain good connection with staff at the place of work. Therefore, this relationship is termed as effective to increase profit and productivity of the business. Moreover, it has been observed that effective human resource management also enables the employer to decrease employee's turnover. This is because their turnover can affect the Tesco's performance. In addition, employee's turnover can raise the cost of human resource department. Therefore, human resource management at Tesco can raise profits by declining the employee turnover. It has been also discovered that reducing the turnover of employee can also maintain the efficient performance of them. Tesco might lose an experienced and well skilled employee, if any worker leaves the organisation. Only for this reason, Tesco offers its workers with flexibility to satisfy them and this staff satisfaction further assist Tesco to reduce employee turnover. 2. The key practice of Human resource management is to hire best and skilled employees for their company. However, this task of recruitment seems to be easy but it is not, as making wise decision for hiring is a tough responsibility for HR. apart from this, selecting the bet employee not only means filling the vacant job, it also means selecting a candidate that gives his/her best towards their job. Employee's participation result in higher profits for organisation as workers who are entirely engaged may be productive. In Tesco an employee relation program can remove the potential risks that company might experience if they become involved in proceedings over unfair employment practices. 2.1 Performance management refers to a procedure of creating a work environment or setting in which people are enabled to perform to the best of their abilities. 2.2 There are few major requirements of performance management and that are; first members of the team should focus on their efforts, second it requires leadership team to focus everyone on the task, thirdly team needs to define a performance target and so on. 2.3 Performance management motivates employees and boost their level of confidence 2.4 It also helps employers to create sense of fairness. 6
2.5 For measuring employee's performance there are 4 main types of metrics; work quality, qork quantity, work efficiency and organisational performance metrics. 3. There are some steps in employee relation program for resolving worker's issues, delegating an HR staff member particularly trained to examine complaints to restore the workplace to wholly functioning machine that generates profits.Furthermore, the decision of outsource HR function can raise revenue for small businesses through important cost saving. Leadership development, performance management, and talent management are three key areas in which the high performance organisation i.e. Tesco differentiate themselves. All these three areas come under HRM practices which help the company to achieve higher productivity. 4. Methods for evaluating effectiveness of HRM practices HR audit :- verifiable data on the human resource management is provided through this. Analytical approach :- this method for evaluation of human resource management is the analytical one that depends upon cost benefit analysis. Balanced score care method :- this is another approach that helps to evaluate HR effectiveness. P 5 Importance of employee relation in respect to influencing HRM decision. 1. Employees and employer's relationship exist when they work or perform under certain conditions in return for remuneration. In other words, the workers share a good rapport with each other and strive hard to realize the goal of the company. 2. Key elements of employee relation: Open communication :- there must be a feeling of comfortableness in raising any issue by employee to an employer. Therefore, communication must be encouraged by employers by offering input when needed. Support :- the responsibility of employers is to provide a kind of support that allows employees to their job well with access to the proper resources & tools. Gratitude :- the best ways to enhance relationship between employees and employers, is bonuses and promotions, through which employers express their appreciation to team. 3. Importance of employee relation: 7
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Work becomes easy if it is shared among all :- it has been observed that, a healthy relation with employees or peers would make work load easy on other employee and it further leads to increase your productivity. Reduces the problem of absenteeism at the work :- individuals are seems to be more serious towards their job and feel like coming at workplace daily. They do not go on leaves through his employees stop being complaining against each other. The company becomes a happy place :- if an individual's mind is being full of stress and tension, then he/she might tend to lose focus. Therefore, their strong relation make them talk to each other, share feelings, issues and tension automatically decreases. Moreover, an individual must have someone to whom h/she can share everything to reduce their stress level. 4. Importance employees involvement: Helps to motivate better performance. Identify HR issues quickly. Helps to develop better products. 5. Importance of employee's rights and discipline: Helps to correct the attitude and behaviour of employees. Discipline of employees is considered a way of protecting other staff who put their time & talent at place of work. It can deal with issues like absenteeism, tardiness or missing deadlines effectively. 6. Internal factors : Level of growth :- company's present and future rate of growth affects the decision making of HR practices in Tesco. Available labour pool :- the key function of human resource department is to keep adequate staffing levels through planning for workforce. This is one of the internal factor that affect decision making in Tesco. Funds availability :- it is obvious that HR planning must be within budget that enables to increase profitability. So if, Tesco lacks the financial resources then it may affect decision making process. 7. External factors : 8
Economic conditions :- due to bad economic conditions of the country, company's ability to hire talented employees is adversely affected, which in turn affects decision making process. Government rules :- establishment of new workplace compliance standards, company's human resource section is consistently under pressure to stay within the law. Use of technology :- this is reasoned as external influencer as when new techniques are emerged the HR function start seeing at how to downsize and see for ways to save money. P 6 identify key elements of employment legislation and the impact it has on HRM decision The Employment Right Act:- the act was subsequently amended by the Employment Relations Act of 1999 and 2003, further, provides a number of contractual rights for employees. Entitlement to an itemised pat statement national Minimum Wage entitlement terms and conditions of work must be in written Protection against uneven dismissal at workplace. The Gender Discrimination Act, 1975 :-the act was established in 1975 that protects workers against any discrimination on the basis of gender, for example: during job advertisements at the time of selection for jobs in promoting workers providing training and career development opportunities There are also some conditions in which the Act does not apply in relation to Genuine Occupational Qualification. Moreover,as an example is that it is termed as to be lawful to advertise for a male's lavatory attendant, or for actress to play a female part in a film. The Equal Pay Act. 1970 :-the act was introduced in 1970 state that both men and women should be paid equally. In other words, women and men should receive the same amount of wage for doing the similar type of work and also ranked as being of the same value. The Race Relation Act , 1976 :-there are many organisations that perform or act as partially or in biased way towards their employees on the basis of race relation. Therefore, this act was 9
established in 1976, which makes discrimination on basis of race illegal, likewise to the the gender discrimination Act. The Disability Discrimination Act, 1995 :-this act is implementable only to those firms who employee more than 20 people. They need to accommodate the requirements of the disabled and introduce right of access for the disabled in transport, higher education and other fields. The National Minimum Wage Act, 1998 :-the act was resulted from a directive from the European Union. Britain opted out of specific features of EU employee law. But it has been observed that with the current labour party coming into authority this altered. In line with the increase in the cost of living, the minimum wage is also increased every year. The Employment Relation Act, 1999 :-this act states that workers have to identify trade unions where at least 41% of those eligible to do so take part in a ballot and majority of those voting are in favour of union recognition. P 7 Illustrate the application of HRM practices in a work related context. Recruitment :- this practice of HRM in Tesco is very important task and considered as one of the major responsibility of the HR team (Armstrong, M. 2014). The major job of Tesco'sHRmanagertoplanandconductstrategiccampaignsandguidelinesfor recruiting suitable workers. Apart from this, they also have to serve as a mediator between employer and the applicant, also convey the company's policies prior to hire him. Training and development :- the HR must know that, not all is done once a personnel is hired for the relevant job. The major task begins after final selection of an employee. Training employee, is termed as the major task of Tesco's HR team and it is considered insistent for the HR section to incorporate a training program for each new worker they hire based on the skills set required for their work. Professionalism development :- this practice of HRM is closely connected with the training part of HRM. This states the developing of staff members is an added bonus for the employee as well as the company itself. Therefore, it will be beneficial for Tesco by 10
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way of worker's added skill set. Which means engaging them in conferences, seminars, trade shows, etc. and that may be in their personal interest. Hence, this will make employees feel being valued and an important part of the company. Resolving conflicts :- in any organisation there are different kinds of people that work together and have different of opinions which give rise to conflict at the workplace. The Tesco HR must be available at the disposal of the conflicting parties and listen the problem or cause of conflict without being partial or biased. CONCLUSION From the overall report it has been concluded that, the scope of human resource management is very wide. The act is concerned with manpower, planning, hiring, transfer, promotion, training and development. Further, it also describes the purpose of HRM function which is to increase the productivity and profitability of the organisation by hiring skilled workers and providing them training. Further, the report demonstrated strengths and weaknesses of various approaches to recruitment. Moreover, the report analyse the significance of workers relation in respect to influencing HRM decision making 11
REFERENCES Armstrong, M. 2014.Armstrong's Handbook Of Human Resource Management Practice. London: Kogan Page. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Atkinson J. 1984. ``Manpower strategies for flexible organisations``, Personnel Management, August, pp 28-31. Bach, S. and Edwards , M. 2013.Managing Human Resources.Oxford: Wiley. Bratton, J. and Gold, J. 2012.Human Resource Management: Theory and Practice.5th Ed. Basingstoke: Palgrave. Bratton, J. and Gold, J. 2012.Human Resource Management: Theory andPractice.5th Ed. Basingstoke: Palgrave. CIPD.2015.HRM.Availableon:http://www.cipd.co.uk/hr-topics/cpd-personal- effectiveness.aspx. [Accessed on 24/10/16]. Foot, M. and Hook, C. 2011.Introducing Human Resource Management. Essex, England: Financial Times Prentice Hall. Torrington, D, et al. 2011.Human Resource Management.8th Ed. London: Prentice Hall. Online Brien, O. P., 2014.Why Strong Employee/ Employer Relationship is Important and How to AchieveThis?[Online].Availableon: <https://www.business2community.com/strategy/strong-employeeemployer-relationship- important-achieve-0876781> 12