Understanding Hospitality Industry

This presentation provides an overview of the hospitality industry, including different types of businesses, operational departments, and the industry's contribution to the economy. It also explores various operational roles within the industry.

Understanding Hospitality
Industry

 Introduction
 Different kinds of business in the hospitality industry
 Range of operational and functional departments
 The contribution of the hospitality industry to local, national and
international economies
 Investigation about the range of various operational roles in the
hospitality industry
 Conclusion
 References
Tables of Content

 Hospitality industry is driving and quickest developing modern
section in which exercises that are related to boarding, dwelling,
eatery, convenience touring, entertainment, club, transportation and
so forth are incorporated. By offering these administrations and
offices working their administrations in this area predominantly
point towards giving colossal fulfillment to customers.
Introduction

Hospitality is one of the main and developing area that incorporate
distinctive kind of exercises and organizations the individuals who
play out their business tasks with a thought process to upgrade
purchaser fulfillment level to produce more beneficial pay and
income. Association engaged with this area offer solace to buyers by
giving them offices administrations and items. Hospitality industry
area incorporate distinctive sort of organizations the individuals who
are directing their business tasks:
Different kinds of business in the
hospitality industry

 Travel and tourism: It is one of the most basic specialty units
working their administrations in hospitality section in which
administrations relating to travel and calculation offices to customer
is being attempted.
 Lodging: This business of hospitality area exercises related to
lodging, breakfast, inns and so on Administrations that are being
remembered for housing are primarily wins for brief timeframe as to
offer purchaser fulfillment as per their necessities
Cont..

 Restaurant: In this specialty unit offices related to food and drink is
being given to clients. This specialty unit is additionally one of the
proficient portions of hospitality industry in which purchasers are
furnished with wide scope of diners, cheap food, brisk assistance,
café offices.
 Pubs / clubs / bars: This unit inside hospitality area predominantly
gives clients the administrations that are related to their relaxation
and solace.
Cont..

 Memberships and event:
Presently a day's clients primarily look for towards having their
wedding, meeting, and gatherings and so on in an agreeable and fair
feel. For this they seeks towards this unit inside hospitality area
which is participating in the administrations of giving music shows,
diversion, occasions, feast and wedding offices to clients.
Cont..

 Shangri La lead their business tasks with having two diverse type of
specialty unit that are front house and back house with wide scope
of a capacities. This office directs their offices to offer elevated level
of fulfillment to their clients with a mean to upgrade generally
benefit and efficiency of substance in hospitality modern area.
Range of operational and functional
departments within hospitality organization

 Front house:
Inside this unit exercises and activities related to front house
housekeeping, reservation in Shangri La lodging and café is
incorporated. It has been distinguished that workers the individuals
who play out their capacity inside this are having direct protection
with customer or buyers
Cont..

 Back house
This unit inside an association incorporates activities related to HRM
designing and bookkeeping. In wording with HRM unit they direct
activities related to employing, enrolling, giving preparing and
advancement courses to representatives. Alongside this HR leader
are additionally have most significant part to ensure that food and
drink unit is directing their activities as indicated by set standards
and rules.
Cont..

 As per the assessment it has been distinguished that hospitality is
one of the quickest developing area that offer wide scope of
business open doors for people in neighborhood and public scale.
Because of their critical commitment this industry encourages
public and neighborhood economy fundamentally.
The contribution of the hospitality industry
to local, national and international
economies

 Housekeeping:
 It is one of the main operational jobs that participate in the tasks of
keeping up hierarchical locales just as environmental factors to offer
doable agreeable, clean climate and air to clients.
 Sales and Marketing:
 This is one of the basic organizations inside hospitality area as this
job which is needed to oversee by and large deals proportion of
element is incorporated.
Range of various operational roles in the
hospitality industry

 Front desk facilities:
 Front work area offices job is a significant operational part wherein
basic administrations are being given to clients. As it as it has been
distinguished that front work area leader and representatives have
direct association with shoppers, accordingly they have the main
duty to keep up certain cooperation’s with buyers by understanding
their social lead.
Cont..

From the report talk about over, the different sorts of business in
hospitality industry are referenced some of them incorporates hotels,
cafés, spas. Housing and so on There are distinctive utilitarian and
operational exercises in Hotel which incorporates front work area,
housekeeping, deals and advertising and so forth.
CONCLUSION

 Anton, V. and GAREEV, R. R., 2019. Hospitality Industry in Russia: Key
Problems and Solutions. Journal of Environmental Management and
Tourism. 10(4). pp.788-800.
 Arasli, H., Altinay, L. and Arici, H. E., 2020. Seasonal employee
leadership in the hospitality industry: a scale development. International
Journal of Contemporary Hospitality Management.
 Chon, K. and Hao, F., 2020. The Five Constants: A Confucian Business
Model for the Hospitality Industry. Journal of Hospitality & Tourism
Research. 44(7). pp.1051-1071.
References