Understanding and Leading Change

Understanding and
leading change

Table of Contents
INTRODUCTION ..........................................................................................................................3
LO1 Compare ways in which change impacts on an organisation’s strategy and operations 3
LO2. Evaluate the influences that drivers of change have on organisational behaviour.......5
LO3 Determine how barriers to change influence leadership decision-making....................9
LO4 Apply a range of leadership approaches to a change initiative....................................11
CONCLUSION .............................................................................................................................12
REFERENCE.................................................................................................................................13

INTRODUCTION
Changes are considered to the procedure which brings positive and negative
challenges for running an organisation. It is describes as that challenge which could
create impact on the present as well as on the future. For this, they need to implement
some change for their long term benefits. These changes could lead to a big challenge
for the organisation and this would lead to drawbacks on their revenue. Changes are
challenging , yet they are crucial as it assists organisation in reaching to their goals and
objectives. Tesco is taken as base company. Tesco is a British multinational groceries
and retail organisation which was established by Jack Cohen in 1919 in UK. This
organisation is specialised in selling products from diverse area of industries such as
clothing, software, financial services and many more. In this report, it covers the ways in
which changes impact the organisation's strategy and operation as well as the
influences that drivers of change have on the organisational behaviour. Along with this,
barriers to change which influence leadership decision making and range of leadership
approaches to change initiative are mentioned.
LO1 Compare ways in which change impacts on an organisation’s strategy
and operations
Change is a continuous process for an organisation to grow. As there are many
companies which are operating in the same area and earn a huge income. In order to
be a successful organisation, the companies are required to plan strategies which could
be implement a significant and a positive change in the organisation. When an
organisation will change their policies and procedures, they would be able to elevate
their productivity as well as profitability (Li and et. al., 2020.). There is always a need of
change in every organisation. It outlines the several factors that has its contribution in
the need for change in Tesco and Sainsbury. There are many changes that organisation
could make policies, strategies, rules and legislations.
Organisation Changes-
PEST/SWOT
Drivers of
change
Impact on
strategy
Impact of
operations
Tesco One of the major
change for the
organisation is
that, they have its
own e-commerce
platform which
helps the
organisation in
surviving the
COVID 19
pandemic (Leavy.,
2019.). Through e-
commerce, they
were able to
perform well in
The changes
takes due to
external
factor that is
COVID 19
pandemic.
Due to this,
people were
not allow to
visit their
store.
Regarding
this, they hire
more number
of people for
As the
organisation
was highly
reliable on
their e-
commerce
site in the
lock down,
they need to
make sure
that all the
products are
available
(Modiba and
Stewart.,
Due to their e-
commerce
channel, the
organisation has
hire more
number of
people in which
the existing
employees has
to make sure
that the new
hired individual
would be able to
understand their
working and

terms of
profitability the
outbreak when
other industries
where shutting
down. Along with
this, it also
increases the
employment rate
as the
organisation has
hired many
individuals in the
lock down as they
are planning to
hire 16000
individuals more
(Schäfer and et.
al., 2021.).
their smooth
operations
and
functioning of
the
organisation.
2018). The
organisation
was able to
cater all the
people and
serve their
services
which in
result
benefits the
organisation
in terms of
their
revenue. For
serving to
the
customers in
lock down,
the
organisation
hired many
people
(Semann.,
2018.). Also,
they are
planning to
hire more
number of
individuals
for the
organisation
as this could
benefit the
organisation
in the long
run.
culture of the
organisation.
Also, the IT
department has
to make sure
that they must
optimise their
website so that
the site could
not crash
because of
heavy traffic. All
workers were
serving the
customers into
their home in the
lock down time
period.
Sainsbury Sainsbury uses
social media
heavily such as
Facebook,
YouTube,
Instagram and
many more. They
are their major
strength for
promoting their
The change
is that, they
could able to
promote itself
in an
effective
manner (Wee
and et. al.,
2020.).
This create
brand
reputation in
the market.
It helps in
gaining of
more
number of
customers
as well as
Due to this
promotion, the
organisation is
able to cater
more number of
people by their
products. As
compared to
Tesco, they
were not able to