Understanding and Leading Change

This document discusses the influence of changes on strategy and operations of an organization, the impact of internal and external drivers of change on leadership and behavior, and measures to minimize negative impacts of change on organizational behavior. It focuses on the case of Wizz Air, an airline company operating in Europe and North Africa.

Understanding and
leading change

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Influence of changes upon strategy and operations of organisation.......................................3
TASK 2............................................................................................................................................5
P2The method through which internal and external driver of change imposes direct impact on
leadership, team and behaviour of individual person..................................................................5
P3.Evaluate measures that can be taken to minimise negative impacts of change on
organisational behaviour..............................................................................................................8
TASK 3............................................................................................................................................9
P4. Different barriers to change and determine how they influence leadership decision-making
.....................................................................................................................................................9
TASK 4..........................................................................................................................................11
P5 various leadership approaches to dealing with change.........................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
Books & Journals.......................................................................................................................12

INTRODUCTION
In the organisation, changing is considered as a procedure in which it is necessary for
organisation to bring changes for carry out different task in appropriate manner. It increases
performance level of the company which is connected to the changes that is considered as a
trending at market place. In present context, changes impose both positive as well as negative
impact on the company. Therefore, it is necessary for organisation to execute changes for
improving positive performance of organisation. The current assignment is depending upon the
company named as Wizz Air. It is considered as an airline company that operated their business
in Europe as well as some other destination in North Africa. This company was founded in the
year of 2003 with the purpose of increasing revenue around the world. The organisation also
emphasized on managing as well as leading change that assists in increasing the favourable
performance of organisation at market place. This assignment is also provide discussion
regarding the comparison of two business organisation that is completely depend on various
changes, business tactics as well as on organisation behaviour. In assistance of this, there are
various kinds of leadership approaches that are described in an appropriate manner for
implementing as well as managing changes (Compton and Banks, 2018).
TASK 1
P1 Influence of changes upon strategy and operations of organisation
Organisation changes are considered as a process which is adopted by business
organisation for bringing positivity in the activity and functions of company. These kinds of
changes in technology, culture as well as strategy that helps in achieving competitive advantage
over rivalries at market place. The organisation also focuses on handling or executing changes in
order to achieve goal as well as objective in pre-decided period of time. The company also
focuses on conducting effective marketing research for gaining necessary information regarding
current trends at Marketplace. In assistance of this, the changes also offer different opportunity to
organisation that is necessary for achieving competitive edge over rivalries at Marketplace.
Herein, There are two well-known organisation named as Blue Air and Wizz Air. These
both companies focus on increasing their operation activity and bringing changes according to
the dynamic situation. Therefore the comparison between the operational activity as well as

strategy which is implemented by both companies in relation to increasing the efficiency level of
airlines Industry that is going to be mentioned below :
Actions Wizz Air Blue Air
Organizational
operations
Wizz Air is considered as a well
known organisation that provides
superior services to its user for
satisfying them. Due to bringing
advancement in digitalization, the
company implement or execute
innovative technology in order to
perform different operation activity
in an appropriate manner. In
assistance of this, the company also
assess the need of appropriate
technology in order to provide good
performance to its user for gaining
competitive advantage over rivalries
at market place.
Blue Air is considered a well-known
airlines company that provides
different operational activities in
several countries. In addition to this,
they provide the services in approx 57
countries for increasing profit margin
at Marketplace. In dynamic situation,
it is necessary for organisation to
assess the need of the customer and
provide them services as per their
needs. Therefore, the Blue Air
provides the appropriate services to its
user for gaining competitive edge over
rivalries at market place (Turley,
2018).
Strategies
implement by
company
Due to change in the technology, it
imposes direct impact on the
strategy which is implemented by
organisation. By offering
appropriate training to its
subordinate, it helps in handling or
managing new technology in good
way. It reduces the negative or
adverse impact and boosting the
effectiveness of executing advanced
technology. Therefore, by adopting
advanced technology, the Wizz Air
Understanding market analysis is
considered as a more appropriate
strategy that assists organisation in
understanding the need of user during
the particular period of time. They
also adopt different promotional
activity in order to increase the
awareness of the customer that help in
capturing largest share of the market
during the period of time.

provides appropriate services to its
user during the particular phase of
time period (Trimm, 2017).
TASK 2
P2The method through which internal and external driver of change imposes direct impact on
leadership, team and behaviour of individual person.
Leadership is considered as a significant activity that creates a stimulating vision for
future functions of organisation. It assists in motivating individual person to involve with
specific version for increasing performance of business organisation. Therefore, the leader plays
an important role for company to handle all vision in an appropriate manner. It includes
appropriate guidance, administration, and supervision authority and so on. Through this, the
leader of organisation can handle and provide direction to its employee in an appropriate manner.
Therefore it is necessary for Wizz air to bring frequent changes according to the market
trends. It is important for bringing appropriate changes that boost customer base by offering
qualitative services according to the need as well as wants. For bringing changes within business
organisation, it is necessary for company to consider both internal as well as external factors
(D’Allura, 2019). Therefore the organisation focuses on managing changes and provides
direction to its employees to decreases the adverse influence on the company as well as in
operational activity. For superior understanding, there are several internal drivers which are
related to changes that are going to be mentioned below:
Employee morale: Productive subordinate are considered as advantageous for
organisation that help in achieving goal in pre-decided period of time. Therefore, it is also
important for company to provide appropriate guidance to lead them. Hence, it is necessary to
provide proper guidance for motivating employees that help in increasing performance level of
team and individual person. The leadership is significant for subordinate as well as teams in
order to achieve the pre-decided target in stipulated period of time.
Customer complaint it is necessary for to increase satisfaction level of employees
towards organisation. And it is important for Wizz Air to assess issues as well as problems faced
by customer for providing services. Through managing complaint of customer in better way, it

can improve the favourable performance or goodwill of company in front of customer at
Marketplace. Therefore the organisation focuses on appropriate communication that involves
appropriate flow of data or information. Moreover, the leader of organisation also motivates their
subordinate to effectively communicate with its user. Therefore, the worker of organisation
focuses on resolving issue which is faced by its customer in order to provide better services. It
also helps in achieving competitive advantage over rivalries at Marketplace (Dudar,Scott and
Scott, 2017).
External factors:
SWOT analysis of Wizz Air:
It is considered as the most significant technique that assists company in offering
appropriate information to organisation at Marketplace. Therefore, the organisation can assess
their performance in order to handle weakness as well as threat and increase or boost its strength
and opportunity.
Strength Weaknesses
 Wizz Air adopts the appropriate
business model for increasing level of
productivity.
 The strength of the company is leading
market share in an appropriate manner.
 Due to strong financial performance,
they provide their services at relatively
less cost.
 Due to activities of organisation based
upon season is considered as a
weakness that erode profit margin.
 In comparison to its competitive firm,
Wizz Air has a lower frequency rate of
flights that imposes adverse impact on
the organisation.
 High level of competition at market
place is considered as the largest
weakness for Wizz Air.
Opportunities Threats
 The company can expand its business
in central as well as eastern Europe is
considered as a main opportunity for
company.
 The organisation focuses on boosting
 Ryanair is considered as a strong
competitor for the company that is
considered a main threat for
organisation that decreases
performance in the market.

profit margin by lowering unit cost.  Eternal events such as political events
are considered as a threat for company.
PEST Analysis:
PEST analysis is considered as an appropriate term that involve external factor that in
poses direct impact on activity of organisation. These factors are considered as an uncontrollable
by organisation. Therefore, the company focuses on executing the different activities in an
appropriate manner for which they adopt PEST analyses that is going to be mentioned below:
Political factor this kind of factor is very important that imposes direct influences on the
profit margin of company. Therefore, it is important for organisation to appropriately follow the
political situation as well as legal Framework. It imposes direct impact on individual
performance of the organisation. The team member increases their awareness towards the
political policies that increases favourable image or reputation of organisation and at the same
time it helps in achieving goal as well as objective in pre-decided period of time (Emery, 2019).
Economic factor it is considered as a significant factor that imposes direct impact on the
activity of business organisation. Due to fluctuation in the foreign currency that imposes direct
impact on the import as well as export. Therefore, due to stability in political condition it assists
the organisation in boosting the purchasing power of its customer. The leader focuses on
motivating its subordinate by offering them rewards as well is benefits as per performance.
Social factors It involves population, market trends as well as taste and preferences and
many more. There are various elements such as consumer category, ability of population as well
as education which imposes direct impact on organisation to bring modification. It is necessary
for business organisation to execute their plan in an appropriate manner in order to fulfil
expectation of target audience (Townsend, 2019).
Technological factor it is necessary for organisation to bring advanced technology and
adopts Artificial Intelligence and so on for providing superior quality services to its user during
the particular phase of time period. The technological advancement also helps in delivering
effective services in order to attract its target audience.
Impact of these drivers on leadership

This kind of changes helps the leader in encouraging its employee in an appropriate
manner. It imposes positive influence on the organisation and increase in the productivity level.
It is important for the leader to provide all necessary information to its team member and also
offer guidance to reduce difficult situation. The modification imposes direct impact on morale of
subordinates so that they resist changing within business organisation. Therefore, it is the
responsibility of leader to bring innovative technology within business organisation for providing
better services to its customer. At the same time they also motivated employees to adopt the
changes in an appropriate manner (Lea, Hall and Lawrence, 2020).
Impact of these drivers on team and individual behaviour
Due to changes in internal and external factor, it imposes negative impact on the attitude or
behaviour of individual and team member. Therefore, the lack of inspiration will generate
negative influence on the motivation level of subordinate. Thus, it increases the turnover rate of
employees of the company. In addition to this, the modification also helps in increasing the
progress level of worker and also brings the positive behaviour of an individual person that
brings the positive ambience at workplace.
P3.Evaluate measures that can be taken to minimise negative impacts of change on
organisational behaviour
If the changes which is arise within business organisation due to intrinsic as well as
extrinsic driving forces that imposes negative impact on the behaviour of subordinate as well as
organisation. The subordinate of Wizz Air provide contribution in changes and also focuses on
dealing with modification in an appropriate manner that brings positive outcomes. In addition to
this, the organisation also focuses on bringing changes which is necessary for achieving
favourable outcome during the particular phase of time period. To eliminate unfavourable
influence, the manager of the company determines several measures as well as description that
are going to be mentioned below:
Communicate interview with employees the manager of the organisation focuses on
organising formal meeting with its HR manager in order to increase knowledge regarding
modification or alteration. In this interview, they needed to communicate with member of team
and involve the discussion for assessing real complexity which is faced by the individual person
due to changes Therefore, the manager of the company efficiently communicate with team

member how changes is important for the organisation. It also helps in implementing innovative
plan as well as policy in order to satisfy them.
Try to delegate role and responsibility equally the administrator of the company focuses
on assessing capability as well as competencies of subordinates in order to delegate role as well
as responsibilities according to knowledge or skill. These types of measure which is adopted by
manager for bring positive atmosphere within organisation. It also reduces the negative influence
of intrinsic as well as extrinsic modification. Hence, it is necessary for organisation to provide
equal distribution to its working as per their skills and knowledge it in order to minimise
conflicts (Hughes, 2018).
Take employees commitment after assessing modification, it is important for manager of
organisation to deliver all necessary information regarding alteration to its worker. In addition to
this, it is necessary for organisation to bring changes in appropriate way. The employees assess
the knowledge and bring modification that help in avoiding or eliminating future difficulties
between team members.
Expand the communication channel: It is considered as an appropriate measure that is
helpful in decreasing negative influence of modification. Therefore it is necessary to improve or
expand the communication channel that help the manager of organisation in properly
communicate to it subordinate and deliver all necessary information in an appropriate manner.
Through the communication channel, it is easy for workforce to share their views as well as
manage issue regarding changes in an appropriate manner. Therefore by using communication
tool, the manager retains the worker for a long period of time and also brings modification on
regular basis.
TASK 3
P4. Different barriers to change and determine how they influence leadership decision-making
There are various types of barriers as well as changes which are occur in Wizz Air that
generates and impact on the determination conducted by leader of organisation. The description
or explanation of changes which is confronted by organisation that is going to be mentioned
below:
Lack of communication it is considered as the most important element that assists in
resolving different problems between workers in an appropriate manner. The Wizz Air focuses

on expanding their organisation in various countries so it is necessary for them to bring
necessary modification. It is vital to bring this kind of alteration because of resolving the
problem which is faced by the member of team. Therefore the communication gap between the
administrator, worker as well as executive is considered as a most significant issue which is
faced by the member, manager or subordinate. Due to lack of communication, it increases the
chances of ambiguity in organisation. Therefore this barrier can be eliminated by communicating
clear vision of organisation to its member of team in an effective manner (Nagorny-Koring,
2019).
Employee resistance it is necessary for this Wizz Air to bring changes within business
organisation. If the employee feels uncomfortable with this kind of changes, it creates conflicts
among the member of team. Therefore, it is necessary for organisation to reduce these kinds of
barriers which occur within business organisation. For this process, the manager of the company
provides effective training session for motivating employees to adopt modification which is
necessary for success of organisation.
Lack of consensus the barrier of changes occurs when the manager of the organisation
does not effectively communicate with its worker regarding modification which is necessary for
company. Therefore, the manager of the company focuses on dealing with its staff in an
appropriate manner and also encourages them towards changes which are necessary for success
or growth of the organisation. Therefore for reducing this kind of complexity, it is necessary for
organisation to have prior agreement with its management team to ignore this kind of problem in
future period of time (Palmer,and Larey, 2016).
Influence of barriers on the leadership decision making
These types of complexities as well as barriers impose negative impact on the company.
Therefore, the leader focuses on dealing this kind of issue in an appropriate manner. The barrier
imposes negative impact on the company and decreases the productivity level during the
particular period of time. Therefore, it is difficult for the leader to execute their plans and
resolving the problem of worker in good way. Therefore it is the responsibility of leader to
appropriately plan the changes which are must for organisation and also encourage employee to
adopt those changes.

TASK 4
P5 various leadership approaches to dealing with change
There are various kinds of leadership approach which is helpful in dealings with changes in
an appropriate manner. Therefore, there are various approaches which is adopted by Wizz Air
that is going to be mentioned below:
Participative leadership approach it is considered as a most appropriate approach that is
adopted by the leader of company in order to increase the motivation level of employees at
workplace. Through this approach, the leader focuses on motivating employees to take
participate in decision making of the company that help in avoiding different kind of issues
during the particular phase of time period. Therefore, the leader of Wizz Air focuses on using
this approach in order to bring modification in business organisation and reduce different kind of
complexity (Siapera, 2017).
Autocratic leadership approach The leader of Wizz Air does not provide opportunity to
the individual person to take participation in decision making of the organisation. In addition to
this, they do not take the suggestions or opinion of worker in their decision-making. This style of
leadership helps the leader to manage their worker with difficulties as well as remove the
resistance by not giving any kind of power.
Laissez-faire leadership approach- This leadership approach is considered as a delegate
method of leadership in which the leader of the company provide permission to their member of
team to make determination. In addition to this, the method can be used by subordinate who are
considered as a trained as well as competent. In this leadership approach, it increases the cost as
well as poor communication among the worker or administrator. Therefore by using this kind of
leadership approach the decision which is taken by the leader get overloaded to its worker.
CONCLUSION
On the basis of above mentioned report it has been determined that it is necessary for the
leader of the organisation to bring changes within business organisation. Technological
advancement, consumer difficulties as well as employee moral are considered as a few drivers
that imposes direct impact on the internal alteration and external modification. There are some
barriers which are also included in this assignment such as lack of communication, resistance to
changes and so on which imposes a direct impact on the performance of company.

REFERENCES
Books & Journals
Compton, R.G. and Banks, C.E., 2018. Understanding voltammetry. World Scientific.
D’Allura, G.M., 2019. The leading role of the top management team in understanding family
firms: Past research and future directions. Journal of Family Business Strategy, 10(2), pp.87-104.
Dudar, L., Scott, S. and Scott, D.E., 2017. Understanding the Theory of Change Processes',
Accelerating Change in Schools: Leading Rapid, Successful, and Complex Change Initiatives
(Advances in Educational Administration, Volume 27).
Emery, J., 2019. Leading for Organisational Change: Building Purpose, Motivation and
Belonging. John Wiley & Sons.
Hughes, M., 2018. Managing and leading organizational change. Routledge.
Lea, J., Hall, G. and Lawrence, J., 2020. Leading a step-change in scholarship in college higher
education. Delivering Educational Change in Higher Education: A Transformative Approach for
Leaders and Practitioners.
Nagorny-Koring, N.C., 2019. Leading the way with examples and ideas? Governing climate
change in German municipalities through best practices. Journal of environmental policy &
planning, 21(1), pp.46-60.
Palmer, J.M. and Larey, D.P., 2016. Pre-service Teachers’ Leading and Teaching for Social
Justice. International Journal of Educational Sciences, 13(1), pp.9-17.
Siapera, E., 2017. Understanding new media. Sage.
Townsend, T. ed., 2019. Instructional Leadership and Leadership for Learning in Schools:
Understanding Theories of Leading. Springer Nature.
Trimm, C., 2017. History Maker: Arise and Take Your Place in Leading Change. Destiny Image
Publishers.
Turley, E., 2018. Leading and following? Understanding the power dynamics in consensual
BDSM. In Leadership and Sexuality. Edward Elgar Publishing.