Understanding & Leading Change in Tesco: Impact of Internal and External Factors, Barriers, and Leadership Approaches

This report discusses the impact of internal and external factors on Tesco's change management, options to decrease negative consequences, various types of barriers in implementing change, and different leadership approaches. It covers topics such as PDCA cycle, Lewin's three-step model, and force field analysis. The report is relevant to the subject of Business Management and course code Unit 17.

Unit 17 Understanding
& Leading Change

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Comparison between consequence of change in strategy.................................................3
TASK 2............................................................................................................................................4
P2 Impact of internal and external factors of changes...........................................................4
P3 Determination of options to decrease the negative consequences....................................5
TASK 3............................................................................................................................................6
P4 Various types of barriers in implementing change...........................................................6
TASK 4............................................................................................................................................8
P5 Apply different leadership approaches..............................................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Change is only factor in business that is necessary. As in business, executives are
accountable to make other realise the internal risk in business (Acton, 2021). The management
consider in this report is Tesco. It is multinational grocery, headquartered in Welwyn Garden
city, England, UK. The following report covers betterment about effects of variations on
managerial's functional business and tactics issues on similar factors on tactics, workers
behaviour and leadership, negative impact of variations and barrier for managerial change.
TASK 1
P1 Comparison between consequence of change in strategy
Change is the procedure that manages changes in the operations of the actions of the
business as compare with another practical process. It can be effectively understand by the
following comparison that are as follows-
Basis TESCO Mark and Spencer
Technologi
cal change
 Technology has an effective
impact on the productivity of the
management. It was rapidly
growing in the marketplace. To
contend with the challengers
Tesco felt the requirements to
adapt new technologies.
 Management has offered BYOD
integration application for
workers to keep recording their
stock sections and availability of
goods in their outlets.
 The changing in technology will
created in the retail industry.
The adaption of such variations
by challengers developed in
Marks and Spencer to execute it
for their operations (Brown, and
Nwagbara, 2021).
 The management has developed
new technological functional
framework with the
implementation of sector agile
approach to enhance the
management and maximise the
consumers. Management
enhanced the performance of the
workers by coordinating with

technical abilities.
Structural
change
 Ineffective communication
method caused to present
structural variations in
management (Çetiner Öztürk,
and Mızrak, 2021).
 It follows variations in functional
framework in respect to enhance
effectiveness in communication
between workers as it will help
them in decreasing the issues
within management.
 The delays in the procedure of
decision making will have an
impact on results and it will lead
to sort of variations in business.
 It has executed variations in
business to clarify the
framework and enhance
decision-making with it.
TASK 2
P2 Impact of internal and external factors of changes
Managerial changes is an inevitable phase that will have an impact on the business and
job role of executives, team management and workers.
Internal drivers of change - It is easy to manage and business can control such variations.
Organisational culture
In respect to apply technological and structural changes Tesco and marks and Spencer
executed task culture (Chatterjee, and et.al., 2021). Such culture allotted diverse tasks to persons
as per to their skills and power. Function and duties that are separated within suitable time
framework for execution of task.
Types of changes in the business Transformational change – These are such variations that can create to wholly form the
organisational strategies and process as often in maintaining work culture. Developmental change - Such are those changes that can be increase the current
organisational procedure.
External drivers of change- It will refers to the factors such as competition, economics,
technologies, consumers and as well as legislation. They are hard to manage and the business
cannot have control on it.

PESTEL analysis Political - It termed to the approaches of system, engagement by the organisation in the
present economic system. Economical - It involves the variations in the interest rates, inflation rate, currency rates,
tax income. Social - UK have high term of ageing population (Choromides, 2021). It will have an
impact on their earning of both management. Technological - It include variations in technologies in targeted field. Such variations
have direct impact on quality, income of the business. Environmental - The developing term for environment managed Tesco and Marks and
Spencer to adapt eco-friendly goods.
 Legal - Government has presented many variations like civil laws, minimum wages and
so on.
P3 Determination of options to decrease the negative consequences
Management of Tesco apply the PDCA cycle so to low the negative outcomes of
variations on developing behaviours.
PDCA Cycle - This cycle cover four sections that supports in the continuous improvement of the
procedure of the management. This model supports in executing the variations in the business. Plan - It is the primary section of the cycle. In the management that ascertain the
opportunities and then they create plan for change (Ghaferi, Schwartz, and Pawlik,
2021). Tesco planned to execute new technologies to maintain their inventory suitably. Do - It involves the research on the change that help in maintaining time and keeping
record of goods with their contract and concept. Check - It involve the re-testing of adapted change, analysing the outcome and
determining the learning statement.
 Act - In this section, the certain activities that are carried out as per to the result of
learning. The cycle is continuous with new plan if planned outcome that are not attained
by adapting changes.
Lewin's three-step model- As per to kurt Lewinm, chaging process should be short and easy in
which it will be suggested only three section to bring the variations that are as follows -

 Unfreezing- This section will consider developing efficient communication with the
employees for changing by which the force of both individual resistance and group
agreement can be decreased.
 Change- It covers variations in the behaviour (Mattila, Yrjölä, and Hautamäki, 2021).
Workers make variations in their last manner of thinking and concentration on executing
the positive effects of changes. Tesco has applied autocratic leadership approaches by
which the store division strictly utilise the application of new techniques in managing
their resources.
 Refreezing- This section include the manner of managing the approaches of varying by
securing the adaption of variations, normalising the conditions, building effective
dealings, combining the systematic arrangement, valuation of managerial variations,
hindrance of dependence on last process.
TASK 3
P4 Various types of barriers in implementing change
Obstacles and resistance to change Reapportionment of resources -The employees in Tesco who were not offered enough
resources for their job role with such managerial variations.
 Powerfulness on the employees - The rise in control of organisation will demotivate
workers and have impact on their operations.
Force Field analysis
It support an organisation in decision making for the business. By the utilisation of such
framework in which the factor can be termed that are accountable for determinant the
modification in the business (Meng, and Fehler, 2021). As there are certain term of internal and
as well as external factors that forces the strategical variations in the management of Tesco that
are as follows -
 Customer Values – Such variations will create several experiences that allows the users
to make purchase, experience and as well as influence new consumers with the aim of
retaining present one.

 Technology - It is playing a critical role in accomplishment of the business. Tesco is
modifying their technology or boosting their functional effectiveness with the help of self
check out manner (Naumov, Ramkissoon, and Hristov, 2021).
 Profits - TESCO is maximising their profit by cutting the labour cost with the support of
self checkout system and rather of recruiting six operator just one operator for the
business.
 Competitors - The use of self-checking manner is termed to the TESCO that are better
from the another marketing business with the aim of attaining competitive advantages
against the challengers.
The driving factors in Tesco are the workers commitment towards work, maximisation in
the challenge and enhancement in career will lead to their successful targets.
Restraining forces – They are the forces that will not accept the variations and develop
difficulties in their implementation in the business. It will resulted in delay in comprehensive
operations of the functioning in the business. Employees – It involves self – checkout section that are not highly increasing by the
workers because of mental state of losing their job roles.

 Investors – The stakeholders have suitable fiscal evaluation that will have an impact on
the managerial tactics of the business (Okilwa, and Barnett, 2021). Management of
Tesco require to demonstrate such section in all their stores with the aim that need fiscal
and as well as economical support.
Utilisation of Force Field Analysis
The executives of Tesco developed the using of this framework in maintaining changes
and get effective knowing of process that can not be taken up with organisation of managerial
variations.
1. Change matter - The business of Tesco analysed that the requirement of variations and
likewise it develop suitable effects of current situations of marketplace with use of
effective tools.
2. Distinguishing changing forces - In this section, several forces that might be keep and
driving are verified and identified with the determination of several risks and issues by
applying suitable tactics.3. Determination of forces which are not in favour of alterations - Tesco determined and
create assessment of diverse alternatives aspect that did not favoured variations and made
suitable decisions by which they can choose options that will help them in getting
beneficial for their future (Susanti, and Widajatun, 2021). Score assigning – Management of Tesco addressing scores to selected options and by
which suitable changes made to gain higher profit.
 Evaluation and execution – Tesco measured an effective variations and executed plans
by which they can accomplish the success and consistent development in the
management.
TASK 4
P5 Apply different leadership approaches
In the management, whenever the business is set out the executives to get more control,
time and opportunities. Then, the leaders can choose an effective approaches in respect to apply
such tactics. As there are several sort of leadership approaching with their benefits and
drawbacks that are as follows -

 Autocratic leadership - In this sort of approaches the skill to operate business is
assigned to one individual only, who might be an executive, management operator or
leader. It help the leaders in producing efficient decision (VOGES, 2021). This sort of
leadership demoralise the ethics and decrease the productivity of potential able workers
in the management. Democratic leadership - It is relates to the participative leadership. In this leadership
style all workers of the business are granted the skills to proceeds decisions. It increase
the rate of data in the business. Transformational leadership - It is a manner in that leaders encourage, operate and
motivate their workers to present and make variations that will help them in furthermore
development and success of the business. Tesco can utilise such style of leadership to
develop the firm standard of the business effectively. Bureaucratic Leadership – In this division, it follow average term of autocratic
leadership manner (Vallo Hult, and Byström, 2021). In this leaders should evaluate and
measure the result of their employees and leaders can reject the result as well in the
business. Strategic Leadership – It is termed to be those who evaluate the engagement of leaders
role at the time to make sure that suitable performing section will be effective for others.
It is an effective leadership manner in several organisation due to their strategical
regulation that support of workers.
CONCLUSION
From the above mentioned report it has been concluded that, organisational changes is
significant in contemporary marketplace with variations of working conditions. The consumer's
wants and desires trendy goods and facilities from the marketplace. The execution of changes by
top managers will support in accomplishing longer sources sustainability in extrinsic
environment. It follows some internal factors such as management and organisational structure
with PESTEL analysis. The evaluation of diverse manner of execution changes can be completed
by PDCA cycle and force field change model. At last it cover several leadership approaches that
demonstrates the leadership style to execute changes in suitable manner in the business.

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