Understanding Operations, Logistics and Supply Chain Management

Understanding Operations,
Logistics and Supply
Chain Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................4
Corresponding theories and concepts of TQM.............................4
Corresponding theories and concepts of lean manufacturing.....5
Triple bottom line........................................................................7
RECOMMANDATION...................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
The operation management is a process in which the business administration
create the highest level of efficiency and convert the raw material into goods to maximize the
profit. It involves directing, planning, creating, coordinating and controlling all the resources
which are required to produce goods. As it is important for the business to organize it helps
effectively control, manage and supervise peoples, services and goods. The operational process
is creating a set of target that produces a specific product or service. This report is based on the
case study of Rolls-Royce Company in respect to its operation management and logistic
management practices. The organization is “ Rolls-Royce” which is founded in 1998 in UK and
the founder of the company is Henry Royce and Charles Rolls. Its one of the multinational car
manufacturing company having headquarter in London. The common brands under which
company sells its car are phantom, Cullinan, Ghost, Wraith and Dawn. (Murphy and Murphy,
2018). Rolls-Royce become more popular and successful in the launch of the new brand
Phantom as the company is the largest producer of cars. Henceforth, report is introduced the
logistic management which is a part of supply chain process that implement, control the
efficient, plans, effective flow of products and services to meet the customers requirements from
the point of origin to the point of consumption with the aspect of providing satisfaction to the
customers. It deals with the flow of data and manage the tools, stock, manufacturing,
transportation, production packaging, warehousing, order fulfillment, scheduling and security.
The objective of logistic management is to fulfill the requirement of the customers with effective
cost manner. It is also studied in the report Supply chain management is handling the entire
manufacturing process-starting from the delivery of the product till final consumption by the
consumers.
Furthermore, this report will also consider theory of Total Quality Management (TQM) which
defines the management focus towards the long-term success by having lower-level workers
with higher-ranking executive director and give direction to improve the quality of the product
so that the customers are satisfaction with the goods and services provided by them and the
organization can increase the market competitions. TQM is important because it improves the
workflow and the quality of the products and fulfill the customers expectations so that they can
satisfy their needs and wants. Another theory is Lean Manufacturing model which focuses
towards the process by which a company can minimize the wastage and maximize the
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