Understanding organisational behaviour: Hays Travel , a case study

Organisational
Behaviour

Table of Contents
Introduction......................................................................................................................................1
Part 1................................................................................................................................................1
Examine how organisational culture, politics and power influence individual, team behaviour
and performance.....................................................................................................................1
Explain how culture, politics and power of an organisation can influence individual, team
members and performance.....................................................................................................3
Describe how content and theories of motivation helps in effective achievement of goals...4
Examine how to influence the behaviour of other through constructive applications of
behavioural motivational models...........................................................................................5
Critically evaluate the relationship between culture, politics, power and motivation which
helps organisation to succeed.................................................................................................6
Part 2................................................................................................................................................6
Examine what makes effective team as compared to an ineffective team.............................6
Explain a range of contemporary barriers to effective behaviour in context to new staff.....8
Explain suitable team and group development theory to maintain the development of
assistance within teams...........................................................................................................8
Assess the application of concepts and philosophies of organisation behaviour within an
organisation respect................................................................................................................9
Explain how concepts and philosophies of OB influence behaviour within business context10
Critically evaluate the significance of team development theories, concepts and philosophies
that impact the behaviour at workplace................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................12

Introduction
The organisational behaviour is described as the study and evaluation of how an individual
or a group of individual behave and act within an business organisation, each individual has their
own behaviour or characteristics which makes them different from others. It helps in analysing
how a person’s behaviour can directly impact the functioning and operation of the business. For
this report Hays Travel is taken into consideration. The Hays travel is one of the biggest
independent travel agency in UK founded in 1980 by John Hays. Offering excellent quality
holidays and customers services with turnover of around 1 billion in 2018. This report highlights
the company’s culture, politics, and power influencing team and individual behaviour along with
motivational theory leading to achieve organisational goals is also highlighted. In addition to this
difference between effective team and ineffective team along philosophies of organisational
behaviour is highlighted.
Part 1
Examine how business culture, politics and power influence individual, team behaviour and
performance
Organisation behaviour refers to a process of effectively analysing employee behaviour working
in an organisation which will impact the business performance & operations. Both the three
factors will play an essential role in the performance of company (Abeysekera and Gahan, 2019.
In context of Hays travels, their managers and leaders are effectively focus on performance and
behaviour in their organisation. It was analysis that organisation culture, politics and power will
affect the performance and behaviour of their employees which is mention below:
Organisation culture- It refers to the combination of various characteristics such as beliefs,
values, attitude, and behaviour and so on. It will define how employees of an organisation will
behave while working in the company (Adobor, 2019). For better understanding the influence of
organisation culture Handy’s Culture model is consider which assist in effectively analysing the
influence of culture on organisation. This model is developed by Charles Handy in 1932. It will
divided into four parts which are mentioned below: Power culture- As per this part the whole power is in the hand of higher managements of
business. In context of Hays travels, their higher authority will have the power to
influence the behaviour and productivity of their employees.
1