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Understanding People and Organisation Assignment

   

Added on  2020-10-05

13 Pages4322 Words393 Views
Leadership Management
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Understanding Peoplein Organisation
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Table of ContentsQuestion 1: Principles of scientific management with advantages and disadvantages for bothemployer and employee of Stockington Store........................................................................1Question 2: Personality Testing for analysing the effectiveness of recruitment process atSuper brand Store...................................................................................................................3Question 3: Comparison of different characteristic of jobs carried out by Grocery Team andNightshift Workers.................................................................................................................4Question 4: Implementation problems and barriers to learning for Super brand in training anddevelopment programs...........................................................................................................5Question 5: Comparison of leadership approaches adopted by managers of Checkout andGrocery...................................................................................................................................6Question 6: Reasons behind occurrence of conflicts among part-time and full-time employeeon Nightshift with techniques to resolve the same.................................................................8REFERENCE.................................................................................................................................10
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Question 1: Principles of scientific management with advantages and disadvantages for bothemployer and employee of Stockington Store.Stockington is one of the branch of Superbrand which has received a sales turnover of£1m weekly. Under this branch, currently near about 500 employees are working including ateam of 31 managers (Rakodi, 2014). These workers are employed on either the basis of full-time or part-time. Along with this, some are employed on temporary contracts also during peakseasonal period so that requirement to meet demand of customer can be accomplishedappropriately. Currently, this store is incorporated into 6 main departments that are Warehouse,Administration, Check out, Grocery, Homeware and Entertainment. Each of these stores is runby department and assistance managers who give per day report about number of sales to seniormanagement team. This team includes 3 deputy managers and one store manager. Among thesesix departments of Stockington, Checkout and Grocery are considered as largest stores whereleaders are also employed to lead team members. In order to develop collaboration among team-members and managers of differentdepartments, owners of this company has applied some effective principles of ScientificManagement Theory. The main objective of this theory is to simplify jobs or roles andresponsibilities of workers which would automatically increase their productivity and level ofperformance as well. In 1909, Taylor has published this theory i.e. 'The Principles of ScientificManagement' which helps in generating ideas for building cooperation among workers,managers, leaders and senior management team of an organisation. As per this concept, it hasevaluated that workers at stores can only be motivated by giving high or sufficient amount ofsalary. For example: “Giving a fair pay for particular day's work', aid in encouraging workers togive best performance by giving satisfied services to customers. In addition to this, if staffmembers will not give required result then they will also not get equally incentives as others.This would also helps in exploring desired result which would leads to gain high revenue as well.Along with this, scientific management theory also aid managers of Stockington to hire rightcandidates at right place (Ridley-Duff and Bull, 2015). Along with this, selecting the best peoplefor a particular job refers as another crucial factor for workplace efficiency. Principles of Scientific ManagementAccording to Taylor, there are four main principles of scientific management, that arementioned as below:- 1
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First Principle: Replace "rule of thumb” method for determining the most efficient wayin order to perform a specific task appropriately. It can possible only by a developing ascience for identifying weaknesses and strengths of each worker. Second Principle: The another principle of scientific method is to provide training to allindividuals as per requirement of business. With this assistance, it is also necessary toassign roles and responsibilities to each worker as per capabilities and skills of them. Thiswould help in extracting best performance of staff members as well by giving jobsatisfaction.Third Principle: It states that performance of workers should be monitored on regularmanner in order to ensure that they are working in desired manner or not. Furthermore,managers should give instructions and specified direction to employees so that they canwork in highly efficient manner. Fourth Principle: Owners should define proper roles and responsibilities to eachmanagers and workers. In this regard, adequate amount of time should be provide tomanagers so that they can formulate plan for organising training, monitoring worker'sperformance and more. Advantages and disadvantages of Principles of Scientific Management Theory:-AdvantagesDisadvantagesThe main beneficial part of usingscientific management theory is that ithelps in enhancing production becauseit concentrates mostly on steadyimprovement rather than rapid changes(Renko and et. al., 2015). Thus, it aid tobring friendly relationship amongworkers and managers which changesare created in steady manner.This theory also makes managers tohave a good control on productionprocess and employees as well. As itdecreases autocracy by stimulating theApplying this kind of principlesrequired huge amount of capital andtime for evaluating weaknesses of eachworker, organising training anddevelopment program, monitoring eachperformance and more. As planninggives advantages to business but it alsomakes works inflexible and rigid aswell. Therefore, it directly leads todecrease productivity of business. Giving high incentive to productiveworkers as compared to less-productivesometime leads to increase labour2
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