Understanding People In Organisation
Added on 2020-12-29
11 Pages3729 Words302 Views
Leadership Management
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Understanding PeopleIn Organisation
Table of ContentsINTRODUCTION...........................................................................................................................1Main Body ..............................................................................................................................1Question 1 Principles of scientific management and advantages & disadvantages of thisapproach .....................................................................................................................................1Question 2 Personality testing in the recruitment process..........................................................2Question 3 Compare the characteristics of the jobs carried out by the Grocery team and theNightshift workers.......................................................................................................................3Question 4. Relevant learning theory and approaches to training and development,implementation problems and barriers to learning......................................................................4Question 5. Theoretical model of your choice, compare the leadership approach adopted bythe Checkout manager and the Grocery manager.......................................................................5Question 6 Conflicts among part time and full time employees................................................6CONCLUSION ..............................................................................................................................7REFRENCES...................................................................................................................................8.........................................................................................................................................................9
INTRODUCTIONTo understand the people in organisation is not an easy task because all persons are fromdifferent background and they have different attitude towards their work. In this report chosenorganisation is Superbrand and it a UK based retail company which having 1000 stores. The aimof organisation is to provide quality services through employee engagement. It covers thefollowing topics such as: principles of scientific management and its approaches, personalitytesting in recruitment precess, impact of job satisfaction, approaches of training anddevelopment. Apart from this it also discuss about leadership approaches and reasons of conflictbetween part time and full time employees on the night shift. Main Body Question 1 Principles of scientific management and advantages & disadvantages of this approachPrinciples of scientific management help to an organisation to manage their employeeseffectively so that they can work as per the requirement of company. Super market can use thescientific principles so that productivity of workers in Stockington store can be enhanced.Principles of scientific management are as follows: Development of science for each part of men's job: According to this principle work ofstaffs can be evaluate and observed so that each activity of employees can be analysed byorganised. It replace the previous method which includes data collection, enquiry and analysis.This principle can be applied in Stockington store so that Superbrand can observed the activitiesof staffs and get to that how much time they are taking to perform their task. Advantage: Decisions are taken on the basis of facts and figures which help in decision making process (Bauman and et. al., 2012).It helps to know the behaviour of workers that how they are performing their duties and roles. Disadvantages: It is more time consuming process because management have to noticeand record the all activities of each employee.Scientific selection, training & development of workers: According to this principleSuperbrand can scientifically plan the recruitment procedure for its employees. Specification canbe done on the basis of physical, mental and other requirement. Stockington store can hire andtrained the workers so that they make fit for their specific job. It helps to develops the skills ofstaffs as a result staffs can achieve their targets on time.
Advantage: Workers can able to perform the job as per the requirements so that workwill accomplish timely and smoothly (ShoveWalker and Brown, 2014).It helps to increase the efficiency of employees. Harmony not discard: This principle suggests that there should be harmony amongemployer and employee. This method can be used by Stockington store so that their staffs cancooperates with the objectives of company and not focus on the individualism. As a result itorganisation can accomplish their targets.Advantage:Effective coordination between organisation and staffs can maximize the efficiency andproductivity of workers so Stockington store would able to achieve its objectives.Disadvantage: It does not protect the rights employees because focus is only toaccomplish the targets of company and corporation does not think about the personal goal ofindividuals. As a result staffs cannot perform its duties effectively. Question 2 Personality testing in the recruitment processPersonality test is important in the organisation because it helps to an organisation to hiremost desirable candidates. In the recruitment process there should be personality testing processcan be applied by a company. It is the part of recruitment and corporations are using it in theselection process of workers. This test provide help to find most suitable and skill fill personswho can perform their task and duties as per the needs of organisation. It includes experience,enthusiasm, skills, attitude and personality. This is important because of following reasons suchas: More focus on the team working.Jobs can be performed as per the needs of consumers.Increase the efficiency and productivity. Helps the company to achieve its objectives (Lewis, 2016).Superbrand is facing problems to find the right people for the job because their skillsdoes not matching as per the requirement of corporation. Its strict performance targets andscanning speed are influencing the personality of workers. Organisation is selecting the staffswith right personalities to fit job description. Personality test does not work because it is basedon big five on line application process. Human resource manager analysed that regular teambriefings being conduct in the starting of each shift. Superbrand does not continue this
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