Review and Critique of Operations Management and Project Life Cycle at Unilever

This report examines the implementation of operations management principles and project life cycle at Unilever, including a review and critique of the organization's practices, analysis of meeting requirements, discussion of continuous improvement as a philosophy and Lean principles, and a continuous improvement plan with recommendations for improvement.

ID
Unit Number and Title Unit 187 – Operations and Project Management
Title Review and Critique of Operations Management (Part 1)
Project Life Cycle (Part 2)
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Table of Content
Part 1: Business Report
1. An introduction to chosen organization p
2. An explanation of operation vs operations management p
3. A review and critique of the implementation of operations
management principles within the chosen organization p
4. An analysis of the extent to which the operations management of
the organisation in the case study meets the requirements of the
organization p
5. Discussion of continuous improvement as a philosophy and
describe the Lean principles p
6. A continuous improvement plan, including your justified
recommendations for improvement, based on your review and
critique of operations management principles within your
organization p
7. Conclusion p
References p
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1. An introduction to chosen organization
The report prepared as under helps in examining the information about
operations and project management. Operations are the unit in a company which
would be helpful in carrying out all the goods which are linked with examination of
maintenance, quality and authenticity as well. Management of operations is a critical
process for delivering products and services to customers by having a control on
day-to-day problems and issues. This includes stages of planning, developing
strategies and monitoring overall operational areas in department of the business.
Hence, the operation and project management are important for utilizing the sources
in a efficient and effective manner which would be useful in supply chain
management, logistics and achieveing the aims and objectives of business. This
report would help to carry out discussion in context of operation management of
company chosen Unilever (Choi, Ahn, Ji, Lee and Yi, 2020). The business enterprise
is well known manufacturing corporation for all consumer related goods over the
globe. It was being established in year 1929 and headquartered in London, England.
The key products of company are beverages, food, soaps and personal care items
which are most demanded goods in the marketplaces. The report is going to
examine the difference between operations and operation management, reviewing
the principles and need for continuous development by implementation of several
theories such as lean principles and a plan would be made for binging change into
goods and operational functions. Also, the other element of the report would be
showing the policies, strategies and project life cycle stages which are to be carried
out during the project for diminishing the absenteeism of the staff. This can be done
with the help of creating business cases and applying PLC in an accurate, reliable
and proper manner. Unilever is the most well-known and popular company having
strong brand image and developing consumer goods. The company owes
approximately 400 brands for serving competitive products in the market. The
organization also consist of three departments such as home care, personal care
and beauty, refreshments and foods (Chunyan, Ye, Fei and Minghui, 2021). Unilever
is a brand which is famous for its quality based essential products, reasonable rates
and consumer services. All these are being the main application of Unilever
company for delivering right products for the right customers. It has acquired a
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higher place into market and has covered wider areas all over the world. The
organization goods are getting synchronized and regulated in over 190 territories.
Unilever would be maintaining their operational area-based departments by
controlling and viewing their day-to-day practices for rendering quality focused
products and services. At present time, the Unilever seem to concentrate on
producing more of healthy things and products at the time of COVID-19. The aim is
to render dairy and farm related products which would be giving a healthy life and
healthy diet to the customers.
2. An explanation of operation vs operations management
Operation is a term that encompasses every capability related to assembly,
creation, and provisioning. These are the exercises each association does to
complete its welfare guidelines. It includes the most common methods of dealing
with project quality, plans for extracting and using assets, and meeting customer-
specific needs. Task-holders are obliged to oversee business transactions by
skillfully including creation variables. The activity board is a movement that handles
each functional practice to meet the proficiency of the association. It controls and
filters every function performed during the campaign (Ghalenoee, Saghatforoush,
Nikooravan and Preece, 2018). Overseeing project supply, coordinating operations
and project quality is expected to meet customer needs. The contrast between these
two terms is shown in the following figure:
Operations management Operations
 Operation management can be
explained as monitoring all the
functions and activities for
maintaining the efficiency and
effectiveness of Unilever.
Management of operations would
be leading towards enhancement
of quality and examining the
mistakes at initial stages.
 For example, Unilever can bring
 The Unilever is observed to have
its own operations for selling
goods and services to the
consumers in relation to generate
profits and revenues.
 Operations would be consisting
all day to practices which would
be linked with development of
products, managing inventory
and sales as well.
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change in their products such as
soap by adapting more superior
labor and material.
3. A review and critique of the implementation of
operations management principles within the chosen
organization
Project management and operations are the basic concepts of the association
(Gładysz, Skowrońska-Szmer and Nowak, 2021). It helps to work with maximum
productivity within the organization. Unilever is the most famous association and the
largest manufacturer of its quality based products. They are very passionate about
delivering the right product to the right customer. The organization plans to use
technology to oversee project tasks to improve quality, fast shipping, keep up with
work cycles and inventory. It will be a savvy way to promote projects and optimal
costs. As a result, executives have different task standards, which help to supervise
general exercises by applying important procedures. In this way, Unilever aims to be
more involved in natural and dairy products to provide a stable life. This should avoid
important bugs and wasted assets by focusing on functional standards. These are
described as follows:
Humility: From a worker's point of view, the guideline is significant. A
representative of the management organization alongside the project is essential.
Unilever directors need to foster a culture of tolerance for mistakes and connect with
them so that work will have courage, positivity and inspiration.
Reality: This is the main guideline for the Board's mandate. Accordingly,
Unilever's directors need to think about problems, not to find means and strategies.
Examining the problem will give an actual arrangement that will be important for the
specific outcome of the organization (Hofmeyr, 2021). Unilever asked for a focus on
distinguishing hidden problems in the manufacture of natural items so that they could
be resolved as quickly as possible.
Accountability: The task process of the board is to formulate the mass
measurement of principles and the development of rules. Therefore, Unilever
managers should be responsible for checking that every principle and pattern is
being followed in the development of natural food sources. This will help distinguish
between mistakes and bad practices at the start-up stage
Organization: According to the guideline, the capabilities of each sector and
association are interrelated. It is believed that when each department joins together
for business productivity, the results will be enticing. As such, Unilever needs to
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maintain consistency in every component, be it material, work or cycle, which will
help make projects expected by clients of similar taste
Quality control: Managing quality is very necessary at the workplaces. It
would be helping in producing the best and good quality-based goods. Such that,
processes are necessary in Unilever for achieveing their aims and objectives to
generate organic based products and food.
Change: The standard shows that representatives in the association need to
accept market changes (Joshi, Kumar, Deshmukh, Baboota and Mishra, 2019).
Unilever operates against this standard when sourcing, changing projects based on
display needs and changing client requirements. It includes grasping the needs,
requirements and needs of customers.
Success: This is the most indispensable standard for Unilever. Achievement
comes when every effort produces the desired result. Therefore, every exercise
should be done in such a way that the customer will return to buy the item. They
need to put in more energy until the organization can't keep customers loyal towards
them.
It critically believes that the operations management process is based on the
principles on which it works. These helps maintain control of the production process
and obtain accurate results (Maalla, 2020). Unilever needs to figure out the problem
before it produces organic food and operates dairy products. This will help maintain
quality-focused production and the company will maintain its reputation. If customers
are dissatisfied with the company's products and services, it can have a negative
impact. Therefore, managers must accept responsibility for ensuring that the right
materials are used in the right way. Additionally, companies must control operational
practices until they are successful by maintaining loyalty and retaining customers.
This shows that the product meets the customer's needs.
4. An analysis of the extent to which the operations
management of the organisation in the case study meets
the requirements of the organization
The standards of tasks the executives are fundamental but compelling for the
benefit of organization. As the Unilever has impressive range into the market which
shows many obstacles and issues while taking ideal choices for the item. Tasks the
board is useful to meet the necessities of the associations and requests of client in
the following ways:
• The most important thing for associations and clients is quality. Every
customer needs to consume products composed of solid materials. This will prepare
the organization to attract more clients as individuals become deeply well-conscious
in the wake of Covid-19 (Moreno, 2018). Therefore, it will help clients work on their
lifestyle by adopting a healthy lifestyle.
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• Unilever has a practical approach to mission and execution. The
organization provides customers with smart products by using high-quality unrefined
substances and staying away from pointless purchases. This is the interpretation of
customer loyalty to their items.
• Unilever has managed to keep up with their work environment. This will keep
them aligned and stick to the value control goals in the campaign. The organization
has established relationships with global suppliers and workers to individually make
the most of their items and capabilities.
• The board's activity standards help Unilever manufacture products according
to market models. This shows that customers are very happy with their event
selection, as admins are very good at reviewing display needs. For example, the
group got a plethora of cleaner changes by bringing in new scents, which became
Unilever's most-needed results.
5. Discussion of continuous improvement as a philosophy
and describe the Lean principles
Continuous improvement is the process of developing a plan and further
developing the work in a feasible way. Escalation outweighs reasons that adversely
affect the organization's standing (Nguyen, Nhan and Ta, 2021). Subsequently,
maintaining control over the nature of labor and product is a positive and consistent
interaction. This tends to bring Unilever's achievements and developments to
different parts of the planet.
Value defining: This is what this principle shows, customers need to describe
the value of their purchase. Customers are often centered on cash value fulfillment.
Unilever fulfills their demands by sending fashion items of the best quality and
reasonable cost, giving them a new experience every time.
Lean principles: Lean methods are mainly applied to control waste in an
organization. These principles help reduce production costs and set minimum prices
for products.
Creating flow: According to this, every important asset of the association such
as representatives, materials, hardware, etc., should be in good condition. This will
help leverage the right competencies within the organization to achieve dominant
results, and Unilever works in this way by ensuring that each representative is fully
prepared and recognized for the mission and goals of the association.
Mapping of value stream: The guide revolves around identifying the main
factors that mean motivation for customers. Unilever searches every variable such
as value, quality, element and convenience of items that bring value to customers.
They kill off any pointless variables that don't fit the customer's needs.
Pull establishment: This lean standard revolves primarily around inventory
management. That's it's advice that stock should be used no matter how much is
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needed. Materials that are not of value to cost adequacy should not be wasted,
covered and unnecessarily used.
The Unilever organization seeks great success in the marketplace by keeping
pace with its global customer base. These lean standards help them provide some
benefits to customers who meet the needs of models and new markets.
6. A continuous improvement plan, including your justified
recommendations for improvement, based on your review
and critique of operations management principles within
your organization
Six Sigma is a valuable program that emphasizes the overall interests of an
organization. It presents principles for executing tasks to meet a strong business
environment. The market proved to be an exceptional requirement for Unilever to
bring about positive change. This strategy facilitates continuous improvement of the
general authoring and activity phases. Improving business capabilities by finding
defects, coverage, and critical components from production is powerful. Unilever
needs to apply these strategies to diversify their programs. In natural and dairy
products, the means of transport of goods should have the opportunity to maintain
their reliability. The important components are described below:
Characterization: Characterizing clear goals and metrics is important to obtain
positive change associations. In order to continuously improve, Unilever needs to
describe the stated goals to the representative. They will remain central and operate
in a similar fashion. Unilever's trough, for example, requires recognizing customer
needs.
Measures: This is what this rule expresses, the quality and popularity of
projects and management should be estimated. This will help Unilever make
changes if the quality is not up to par. Unilever will investigate their creative process
and gain knowledge about it at this point.
Survey: All interactive platforms are expected to be checked into creation.
Inspection helps to differentiate deformities and overlays of any material. Unilever
properly tracks and breaks down all systems, resulting in the highest quality product.
Configuration: Design means delivering accurate posts to a project by
eliminating any superfluous waste. Unilever should clearly plan their organic
products for customer maintenance.
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Check: This is the final step for Unilever to confirm that each cycle is now
being done. It will show if plans, controls and goals are being managed properly.
A consistent improvement plan is important to prepare for any quality issues in the
creation process. This should be done by applying the pdca method in Unilever's
setup.
The arrangement of the planned colons should not stop within the association.
Because designing and identifying market needs is a consistent interaction,
customer needs and changing associations may occur. Unilever needs to design
programme and management of changes in drinking every day. For this preparation,
managers of organizations are believed to need natural and solid items in the
coronavirus.
Do: The association needs to start practice to bring change into the
association. These practices should be temporary, with the goal of starting some
imaginative changes. A representative of Unilever would actually want to take on a
similar job and work with incredible efficiency.
Check the colon, the change should be successfully controlled and filtered.
Unilever executives need to do their work under supervision, which reduces the
potential for confusion.
Behavioral Colon anticipates that will take action, change will be passed and
the association will be successfully formed. These exercises should include all of the
above strategies for implementing fundamental changes in the right way.
An ongoing improvement program is essential for the association to bring about
changes and work according to client requirements. Enhancements will give you
more potential, allowing you to always deal with market difficulties. Limiting waste,
using inventory and assets is equally lacking in financial savvy. Unilever could be a
naysayer by keeping an eye on their mandate and executives.
• Unilever needs to always zero in on change by dissecting customer requirements
and the dynamic business environment.
• Organizations need to develop procedures to involve representatives in innovation
and changes in work environment exercises.
• Requires practice in accordance with Six Sigma standards appropriate to the
nature of the project.
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7. Conclusion
The report concluded that the task of the board was to communicate the basic
practices of a perfectly proportioned project with the best quality and cost. Each
item-related selection has an associated functionally divided location. It includes
inventory, supplier unconscious project plans and transactions. These practices are
the day-to-day basis of the association for the benefit. It dissects two activities of the
board and the activities are unique. The task board contains observation and control
of all active cycles. In addition to this, an ongoing improvement plan is in place
through Lean and Six Sigma standards. This shows that the plan does check and
action is expected to act in an appropriate way to bring change into the association.
These are all related to the activities of enforcing the standard, which suggests that
identifying problems is better than finding procedures. Another part of the report
shows a risk life cycle that limits facelessness by attracting representatives to the
work environment. It helps reduce waste and increases the efficiency and capacity of
associations.
References
Choi, Y., Ahn, J., Ji, J., Lee, E. and Yi, J., 2020. Effects of inter-basin water transfer
project operation for emergency water supply. Water Resources
Management, 34(8), pp.2535-2548.
Chunyan, W., Ye, L., Fei, X. and Minghui, J., 2021, June. Research on operation and
maintenance management and control technology of power monitoring
system based on personnel operation and equipment status evaluation.
In 2021 6th International Symposium on Computer and Information
Processing Technology (ISCIPT) (pp. 474-479). IEEE.
Ghalenoee, N.K., Saghatforoush, E., Nikooravan, H.A. and Preece, C., 2018. A
practical framework to facilitate the presence of operation and maintenance
contractors in the pre-occupancy phases: a case study. International Journal
of Project Organisation and Management, 10(3), pp.222-241.
Gładysz, B., Skowrońska-Szmer, A. and Nowak, W., 2021, June. The use of type-2
fuzzy sets to assess delays in the implementation of the daily operation plan
for the operating theatre. In International Conference on Computational
Science(pp. 486-499). Springer, Cham.
Hofmeyr, I., 2021. Building strength through co-operation. Stockfarm, 11(6), pp.50-
51.
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Joshi, B., Kumar, N., Deshmukh, K., Baboota, R. and Mishra, M., 2019. Reservoir
operation of Mangdechhu project and safety of the structure. In Sustainable
and Safe Dams Around the World (pp. 1358-1367). CRC Press.
Maalla, A., 2020, December. Research on Operation of the Double-Circuit DC
Transmission System. In 2020 IEEE 9th Joint International Information
Technology and Artificial Intelligence Conference (ITAIC) (Vol. 9, pp. 2262-
2265). IEEE.
Moreno, I., 2018. Using Condition Monitoring Information for Spare Part
Management at Service Operation Vessels in Offshore Wind Farm
Maintenance (Doctoral dissertation).
Nguyen, C.H., Nhan, T.T. and Ta, H.T.T., 2021. Joint-training programs in Vietnam:
operation and quality management aspects gathered from institutional
practices. Asia Pacific Education Review, 22(2), pp.333-347.
Table of Content
Part 2: Project Portfolio
Project Title p
An overview of the case study you have been given p
An explanation of each stage of the PLC that applies to your
selected project, including supporting documentation for each
stage (e.g., business case, the project plan, cost-benefit analysis
and work breakdown structure):
 Project initiation p
 Project planning p
 Project execution p
 Project closure p
Analysis of the project methodologies and tools used p
Review and critically evaluate the effectiveness of the PLC in
application to your project using the appropriate theories models
and concepts p
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Project Title
Project management
Project title and objective: To follow through on location providing food and
keep a sound way of life of the staff and decrease Absenteeism.
An overview of the case study you have been given
An outline of the case study
Project life cycle is about the stages which go over while conveying the task in
a proper way. Projects are supposed to be a significant piece of each and every
association which happens for Limited timeframe (Pan and Zhang, 2021). Each
venture has its supposed cutoff time to meet with its targets Consequently, it should
be control through appropriate arranging starting and execution. Cromwell
instruments is an association of wetland which have 1250 workers. The organization
has its unbiased to decrease representatives’ non-appearance because of investing
a ton of energy in rewards and wandering around. It influences on the presentation
of association as well as the Goodwill of organization. This issue emerges as the
neighbors and pariahs getting upset to these acts of representatives. Cromwell
apparatuses expected to carry a few methodologies to draw in representatives more
in side exercises and upgrade their exhibition too. This should be possible through
zeroing in on CSR rehearses and giving lunch offices inside the premises. It
becomes fundamental for the organization to give quality food and way of life to staff
which influence emphatically on their effectiveness.
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Project life cycle
It refers to a device which helps in arranging the undertaking and execute it in
a compelling way. It alludes to the existence pattern of undertakings what begins
with concocting right strategy, examining imperfections and issues and cause it to
execute to accomplish the goal (Park, Lee and Lee, 2018). This life cycle
incorporates four phases which assists In limiting with gambling and vulnerabilities.
In setting of Cromwell apparatuses, these stages are portrayed underneath.
An explanation of each stage of the PLC that applies to
your selected project, including supporting documentation
for each stage (e.g., business case, the project plan, cost-
benefit analysis and work breakdown structure):
 Project initiation
It is the foundational stage of the enterprise life cycle. This stage implies inviting
new ideas, insights, and considerations to set aspirational goals. Associations review
their requirements and start an arrangement that is valuable to business outcomes.
Workers will accumulate in coordination, developing plans and strategies. Cromwell
devices define their goals, scope and assets to provide bottle offices on site
(Ponnambalam, Mousavi, Celeste and Cai, 2020). These starts will help
organizations provide workers with the right guidance to achieve their goals.
 Project planning
At this stage, the association will basically enter into the goals it intends to
accomplish. Arrangements include asset classification, developing spending plans
and profiling business-related gambling. A Cromwell Instruments business requires a
financial plan of at least $50,000 to build a bottle and provide a quality food variety.
The venture could be risky as reps don't check putting energy into the bottle. This
should be achievable by applying Lean standards and Six Sigma. Among them,
Cromwell Equipment handles every plan and idea by keeping up with its expenses,
schedules, reducing waste and increasing efficiency.
 Project execution
Once each plan has been developed, it is time to execute the plan dictated by the
goals. This will be done by leveraging each of the accumulated assets, risk factors
and dealing with nonsense factors that may affect the achievement of the goal (Tian,
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Yang, Jin, Dong and Chen, 2022). The association will execute the plan by
identifying any deformities, attracting representatives and starting to work in a useful
way. Cromwell equipment hopes to provide the association with excellent and
practical execution. They should keep up with quality guidelines when giving flask
office. Cromwell Instruments' trough should be one thing to consider in order to
execute the project before it exceeds the point of no return and the situation
becomes more regrettable. They need to track every progress at their convenience,
avoiding the chance of disappointment by monitoring quality, removing hazards, and
keeping everyone informed of the information and any changes.
 Project closure
During this phase of the task life cycle, the project will come to a conclusion and
the results will be borne by the owner. It is likely to be positive or negative. As the
event draws to a close, investors and financial supporters have settled in, and each
period-end report has been formulated (Vivek, 2020). Cromwell equipment
requirements help achieve positive results through this mission by reducing
representative absences. All activities should be closed in a feasible way and
workers should be satisfied. This will show organizations that they can start working
for these businesses from now on.
Analysis of the project methodologies and tools used
The mission life cycle is very doable to research risk techniques, points and do
each exercise. It is the basis for utilizing the equipment and procedures that work
effectively. The stages of the risk life cycle have enormous implications for the
continuation of the business. These methods help to find the right idea. Procedures
and opportunities related to mission objectives. These are compelling in terms of
collecting valuable assets, helping representatives, and building arrangements that
meet the premise of association (Wang, Qin, Xin and Lu, 2021). Cromwell equipment
requires the use of project board basics such as innovation, programming, savvy
fixtures to control worker presentations.
Review and critically evaluate the effectiveness of the
PLC in application to your project using the appropriate
theories models and concepts
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The project life cycle is an important document that includes the scheduling,
initiation, execution, and termination of tasks. These stages play an important role in
setting ideas, considerations and goals for the cause of association, which will help
directly empower workers (Wang and Singh, 2018). It basically assesses whether
PLCs are persuasive to launch plans by investigating their extent, dangers, and
failures within the cycle. Cromwell's equipment expects results in setting up their
bottle office and reducing worker facelessness. For example, they should monitor
delegate commitment, creative innovation, and the use of viable procedures and
tools. This will be done by utilizing a waterfall strategy that helps manage momentum
situations (Wei and Yang, 2018). Likewise, 6 sigma's technology helps bring
development and change into the business life cycle. This helps by investigating,
planning and evaluating waste reduction requirements, and the organization actually
wants to achieve its goals.
References
Pan, Y. and Zhang, L., 2021. Roles of artificial intelligence in construction
engineering and management: A critical review and future
trends. Automation in Construction, 122, p.103517.
Park, B.S., Lee, H. and Lee, H.T., 2018. Extended first-come first-served scheduler
for airport surface operation. International Journal of Aeronautical and Space
Sciences, 19(2), pp.509-517.
Ponnambalam, K., Mousavi, S.J., Celeste, A.B. and Cai, X., 2020. Simulation-and
Discretization-Free Explicit Stochastic Reservoir Operation Optimization
Method. Earth and Space Science Open Archive ESSOAr.
Tian, X., Yang, C., Jin, L., Dong, S. and Chen, M., 2022, March. Research and
application of key technologies for virtual operation of information and
communications technology resource chain. In Third International
Conference on Electronics and Communication; Network and Computer
Technology (ECNCT 2021) (Vol. 12167, pp. 152-160). SPIE.
Vivek, K., 2020. Disclosable Version of the ISR-Skills Strengthening for Industrial
Value Enhancement Operation-P156867-Sequence No: 08.
Wang, J., Qin, X., Xin, S. and Lu, G., 2021. The investigation of the optimization
based on market mechanism to the operation of a thermal‐wind‐photovoltaic
hybrid generation system. International Transactions on Electrical Energy
Systems, 31(3), p.e12621.
Wang, S.X. and Singh, V.P., 2018. Design Water Amount for Reservoir Management
and Operation. Journal of Hydrologic Engineering, 23(4), p.04018006.
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Wei, L. and Yang, S., 2018, December. Based On Big Data Technology Analysis On
The Mode And Countermeasures Of Smart City Construction Operation
Management. In 2018 3rd International Conference on Smart City and
Systems Engineering (ICSCSE) (pp. 184-186). IEEE.
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