This report analyzes Unilever's business strategy, examining its macro environment, competitive landscape, strategic capabilities, and proposing a strategic plan. It utilizes frameworks like PESTLE, SWOT, Porter's Five Forces, VRIO, and Bowman's Strategic Clock to provide a comprehensive understanding of Unilever's position in the market.
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BUSINESS STRATEGY
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Frameworks to analyse the macro environment for Unilever organisation...........................1 TASK 2............................................................................................................................................5 P2 Unilever face competition with other companies of same nature..........................................5 TASK 3............................................................................................................................................9 P3 Competitive forces applying Porter’s Five Forces model......................................................9 TASK 4..........................................................................................................................................11 P4 Interpret and devise a strategic plan for Unilever................................................................11 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13 .......................................................................................................................................................14
INTRODUCTION Business strategy is related with seeking of the competitive benefit at market place in business rather than the corporate level. It is an action that employer to take effective actions in order to gain organisational objectives with in specific period of time. Under this, strategy is helpful in attaining long term objectives in better manner. Strategy is related to integrating activities or operations of company and utilize scare resources with organisational environment to meet with current objectives (Ackermann and Audretsch, 2013). With the help of this, firm take take its decisions in a better manner. This report is based on Unilever organisation. It is transactional customer productsand its head quarter in United Kingdom. Its goods consist beverage as food, personal care goods and cleaning agents. It is one of that largest customer products organisation and manufacturer of the margarine and also food spreads. In this report mentions about capabilities of Unilever firm by applying SWOT and PESTLE analysis. Under this, there is a need to analyse internal environment as well as capabilities of firm. Competitive forces applying the Porter's five forces model will be discussed in this mention report. TASK 1 P1 Frameworks to analyse the macro environment for Unilever organisation Macro environment refers to situation that exists in an economy as while rather than specific region ore sector. The external factors are uncontrollableand impact on decision making of company. Activities as well as operations of any organization are impacted through the macro environment by developing better or effective strategies in context to meet with objectives in an effective or better manner. In this, there are two different types of external environment and these are macro and micro. All environmental factors are under control of firm by also affect on decision making process of an organisation (Alsoboa and Aldehayyat, 2013). Top management of Unilever organisation prepare better strategies and include its staff members to meet with set goals of business. Under this PESTLE and SWOT analysis given below as above: PESTLE Analysis:Under this, it is a necessary macro factor which more impact on functions or operations of an organisation in a negative or positive manner. Under Unilever business firm, there is an administration departments which take effective action as well as plan in an efficient or effective manner. Unilever is transactional organisation with goods or services those are present in more than 190 countries over the 400 brands consisting Sunsilk, Magnum, Rexona, 1
Dove etc. IN context to Unilever company, external components are significantly, including global scope of business. The main focus of this company is on increasing performance level of firm. Political factor- It impacts on performance level of Unilever. It determines an affect of government on macro environment and remote. Most of the times, policies can be of tax reforms which directly affect on an organisation (Bentley, Omer and Sharp, 2013). In addition to this, political stability of region under which an organisation is working to achieves an effective opportunity for firm. In European Union, political problems in European Union are an existing threat against operations of Unilever firm in region customer products at market place. An organisation has an opportunity for international development depends of increase its free trade relations. In addition to this, there are many effective opportunities are available at market place and it is a responsibility of manager of Unilever to determine all challenges which are concerned with situation of European Union.Better intra- governmental relationship is a main sources of effective opportunities for international organisations such as Unilever with more rivals. Economic factor- The major focus of Unilever company on realm of goods which are requiredto assist an organisation in context to maintain worth and stability of whole sector. Performance level of Unilever company is proportional to stability of an economy of country in which firm is leading its business (Cadle, Paul and Turner, 2010). Under this factor, there are many different components are included like for an instance inflation, deflation, economic rate etc. At the time of households, recessions tend to minimise non- essential and also affect on some necessary party of product portfolio of business firm. In order to this, Unilever firm has dispute with its distributors over increased cost of goods to affect of currency of Brexit. Some of the economic factor identifies of performance of Unilever in customer goods sector mention below as above: ï‚·Enhancing wages or salary in the developing countries. ï‚·Developed countries have economic stability. ï‚·Increased growth rate. Social factor-This factor problems as well as tends impact performance level of Unilever or macro environment. It encompasses lifestyle and beliefs of people and necessary culture of region. The tastes and preference of consumers are changing day by day so it is a 2
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responsibility of Unilever form to manufacture its services and products on the basis of their needs and demands in a significant or effective manner. For an example-People of modern state are more live their better lifestyle and also searched luxury products which can satisfy the basic requirement of consumers in an effective manner. Technological factor-In this, Unilever firm is based on existing technology in order to support business and fulfil requirements of customers (Curwen, 2011). In context to this, there are some technological factors mention below: ï‚·Increasing Research & Development. ï‚·Enhance automation of business. ï‚·Reduce transportation cost depends on efficiencies of technology. Enhancing business automation is an effective opportunity for business of Unilever organisation tomaximiseefficiencyofoperations.Thisfirminvestmentmoreintheresearchand development and purchase new technology for them. Legal factor-Under this, Unilever business firm satisfy regulations or rules to reduce all barriers or problems to business of customer goods. In addition to this, legal components are to be bind Unilever as well as its competitors. The legislation of every country is varied from each other, so it is necessary for Unilever organisation to know about legal system of country in which firm is going to conduct its business in proper or effective manner. Environmentalfactor-Itencompassesexpectationsandhighstandardsonwaste disposals concerned with policies (D'Aveni, Dagnino and Smith, 2010). Its main focus on sustaining business. In this, there is an enhancement of political impetus in concerned to degradation of an environment and onus is on the large produced such as Unilever compact in order to use less resources and manufacture the minimum wastage. There are some actionable steps are taken by Unilever firm for address change in climate with value chain. SWOT Analysis of Unilever organisation Unilever operate its business over 190 countries in all over the world and also has traditional paragon of quality and excellence in FMCG (Fast Moving Consumer Good) industry. SWOT analysis of an organisation highlights strengths of business that assure the long term along with the short term success. 3
StrengthsWeaknesses The main strength of Unilever firm is that it is strong brand and also strong presence in all over the world. It run its business in more than 190 countries in world and has international footprint which combined with top of mindbetweencustomers(E.Dobbs, 2014). Theresearchanddevelopment departmentofUnileverfirmtake initiativeofmorefundsaswellas manage to bring market innovate edge goods. Ithasdevelopingchannelsand evolving portfolio. The market share of this firm decline in the grocery segment. Unileverorganisationfacesmany problems and operate its business in to competitive market. Ithaslimiteddiversificationof business. Less availability of substitutes and also minimum switching costs. OpportunitiesThreats Ithasanopportunitytodeveloping demand of an economy. Firm can expand its business activities oroperationsinmanycountriesto enhanceitsprofitabilityand productivity. It can develop more demand for the health- conscious good or services. Enhancingpopulationoftheprivate brands. The product of Unilever are limited and takemoreinvestment(Firnkornand Müller, 2012). At market place, there are large number of competitors such as P&G and Nestle so it is complex for Unilever to retain at market place for long period of time. 4
TASK 2 P2 Unilever face competition with other companies of same nature As Unilever business firm operates and run its business activities or operations at international level and at the time of this dace many complexities from national as well as international challenges. In addition to this, there is a need to develop effective or better strategies by make improvement and quality of goods which can satisfy needs or demands of consumers in less period of time (Grover and Kohli, 2013). Strategic capability:IT refers to ability of an organisation for developing effective competitive strategies successfully. It is a procedure of shaping the strategies and also put them in an action is a main duty of leadership. Strategic capability is set of resources, skills and capacities which develop long term and short term competitive benefit for company.In context to this, competitive position of Unilever company is enabled through ability for perform its business at high level in various ways. With the help of this, company can develop its better position at market place and gain competitive advantages in an efficient or effective way. It will give support to company in order to keep its better presence at market place. In this, strategic capability of Unilever business firm is effective or strong to generate more revenue and compete with its rivals at competitive market. Manager of this firm provides training to its staff members for enhance their capabilities or skills. Through this they give their better performance and focus on achieving set objectives or goals with in given time period (Johnson, 2016). Top management of Unilever business firm, develop effective strategies which help in increasing sales or profit level in an easy manner. With the help of this, Unilever company can gain more market share. It is necessary that manager should enhance motivational level of its employees so that they can work in proper way and try to give their better performance at workplace. It is a necessary part of business to increase its sales along with revenues within time period. In this, Unilever company use VRIO analysis which is given below as above: VRIO Analysis:It refers to analytical technique for evaluation of resources of an organization as well as competitive benefit. It is helpful in evaluation of resources in a better manner. It used to determine condition inside of company. VRIO framework is an effective tool which used to measure internal capabilities and resources of Unilever company to find Bertie resources of the sustained competitive benefit. 5
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Valuable-Resources of company is very useful and also valuable for firm and assign them in a better manner. Under this, resources ass some necessary value through enable an organisation in order to support against all threats as well as exploit opportunities. More utilisation of necessary resource modify business in order to reduce the operational cost. Under this, resources are regarded as strength of company and valuable (Kernbach, Eppler and Bresciani, 2015). If firm will use resources in a better manner then large number of customers will be attracted towards it. In context to this, it is necessary for Unilever organisation to measure value of resources and change in the business environment. Unilever company is more impacted on operations of firm and gain more competitive benefits. Rare-In this, it is determined that Unilever company has necessary resources which are helpful in attaining competitive advantage edge in an efficient or efficient manner. In addition to this, resources which can acquired through one or some organisations which are regarded as one. Valuable and rare resources grand competitive advantages at temporary basis. Condition when more than some organisation have similar resources or also used capabilities or abilities in same manner and it leads to be more competitive. Due to this, companies can use its determined resources to execute similar strategies and form can attain its superior performance. Imitate-Under this, resources are more costly to be imitate if in case firm can not be imitate, substitute and purchase at reasonable cost (Klettner, Clarke and Boersma, 2014). It can be occur in two different methods such as direct imitate available resources and also giving comparable services or goods. Unilever firm has rare, costly and valuable to imitate necessary resources for getting competitive advantage. Organised-Under this, After analysing rarity, limitability and value of capabilities as well as resources of firm, it has to organise firm in a way to exploit all available resources. It is a duty of an employer to arrange or managed all resources in an effective or efficient manner. Strengths and weaknesses of Unilever and Nestle organisation: Internal Factors UnileverNestle Strengthsï‚·TheUnileverbusinessfirm operate its business in at least 190countriesandalsohas ï‚·It is more diversified firm and operate its business in several 6
globalfootprintwhichis combined with the brand recall. ï‚·Unileverhasbroadanddeep portfolioifbrandsand diversified range of goods which makesthenmoreunique(Li, Zhou and Si, 2010). ï‚·Ithasdistinctcompetitive benefit over its strongest rivals, gamble and proctor due to its flexibleexpertiseaswellas costinginchannelof distributionwhichmanageto reach in international market. ï‚·Itcombinesinternational thinkingwiththelocal implementation and pursues the local policies and strategies to develop positive image of firm in mind of consumers. variety industry or markets. ï‚·Nestleistrustworthyand recognized brand. Most of the familiesuseproductofthus brand from many years. ï‚·Insimilarumbrellagroup, Nestle firm has several brands and there is difficulty arise to manage large number of goods. ï‚·Effortsofenvironmental sustainability. ï‚·Nestle organisation has strong and better geographic presence anddiversifiedtherevenue resources (Pagani, 2013). Weaknessesï‚·Theproductsandservicesof Unilevercompanycanbe replaced in an easy manner with thesubstitutesinemerging markersinAsiaandAfrica whereruralcustomersin hinterlandusenaturaland traditional alternatives. ï‚·Thediversificationofthis business is limited. ï‚·Customeraswellaslegal problems. ï‚·Recently maggi was banned in somecountriesbecauseit contain additives. ï‚·Criticismoversellingof contaminatedfoods,water usage, unethical practices and also forced the child labour. 7
ï‚·This firm is fully dependent on its retailers. 8
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Unilever and Nestle both organisation has strongest presence at market place and both firm have some strengths as weaknesses in an effective or efficient manner. TASK 3 P3 Competitive forces applying Porter’s Five Forces model Porter's Five Forces analysis shows bargaining power of consumers and competitive rivals as problems with highest intensity which impact business of Unilever firm. Threat of new entry and substitutes have less impact on Unilever and also customers products of environment of sector (Porter, 2011). Unilever business firm used diversity of the communal sustainability working in a parallel and down from advertising and development of trademark. In the competitive market, it is essential for firm to understand sector as well as competitors under which an organisation perform its activities and operations. In context to this, company should know about its competitors, existing entrants, know regards consumers, suppliers and also the substitute goods which are available at market place. Some factors of Porter’s Five Forces given below: Rivalry among existing competitors-Food division of Unilever organisation has large number of competitors like for an instance Kraft foods, Nestle which are mostly similar in size. Products of Unilever are segmented in to the strategic groups such as ice- cream, meal elements, edible fats etc. At market place, there are large number of competitors of Unilever at market place. It is a multinational organisation and in this sector, competition is high. Minimum cost of switching permit consumers in order to switch to the other brands in an easy manner (Scholes, 2015). Bargaining power of buyers-Industry environment and business of Unilever based on response of customers to its goods. Impact of consumers in performance of business is regarded under this. The customers of Unilever firm are scattered in all over the world and it provide its goods at minimum cost of better quality. But consumers can easily switch to competitor. So, it is essential for Unilever company to set its cost and also work on satisfying demands of buyers in an effective or efficient manner. This factor display seller cost. If income level of consumers is more than their power of purchasing will also be more. Under this, an external factor contribute towards strong intensity of bargaining power of consumers. In context to this customers want better quality of information or details regarding consumer products. 9
Bargaining power of suppliers-Suppliers affect on industry environment of Unilever through impacting supply level which is available to company. In this, suppliers can apply bargaining power of people in sector through increasing cost or minimising quality of purchased services or goods. Unilever firm has an effective policies of local production as well as purchasing. Generally, Unilever firm has a comprehensive agreement with suppliers in order to give them goods for set period of time at minimum cost (Sumer and Bayraktar, 2012). Under this policies aid them to prevent all suppliers from switching to the other rivals and also high costs. Unilever company take care suppliers to generate trust between consumers. In this sector, bargaining power of supplier impact competition condition for purchasers as well as also impact ability of consumers in order to bring productivity. Threat of substitutes-It can minimize strengths as well as revenue of Unilever organisation in customer goods. As large number of competitors available of this firm and they produce similar segment of goods. Customers are trying to use something different or new. It minimized loyalty of customers along with the life cycle of goods. This firm is in the regular threat of substitute of goods and rivals of this form already spend more amount ion new product development and research and development. Unilever company isclose to its consumers and it continuously trying to provide unique and better quality of goods in an efficient or effective manner. Threat of Entry- Unilever firm diverse in the geographical markers so under this risk of the new entrants which are differ in various markets. In developed countries, large size firms such as Unilever has strong representation of trademark and grasp (Tavitiyaman, Qu and Zhang, 2011). Under this, it is complex to set business where cost is high. Existence of Unilever in each market by its subsidiaries. The brand image of this firm is strong at market place. In addition to this, in minimum developed markers, it is easy to be entered as the legal needs as well as remitment of more capital in developed market. New entrants bring creation, innovation by which firm can reduce its operation cost, pricing strategy and also giving new value proposition to consumers. It is necessary for Unilever firm to manage all challenge as well as develop better barriers to safe its competitiveness. 10
TASK 4 P4 Interpret and devise a strategic plan for Unilever Under this, planning is regarded as necessary or effective part fr development as well as success of business firm. It is helpful for company to maintain its strong brand image or reputation at national or global level. In context to this, strategic planing is necessary aspects of gathering value, mission and vision of company which provide an accurate or better guidelines to its staff members for attaining set aims and objective sin an effective or efficient manner. With quick variation or development of time, technology ad administration need to search positive and healthy working environment (Williams and Figueiredo, 2011). Unilever business firm develop its effective or better strategies and its main focus on aching set objective with in specific period of time in an efficient manner. In context to determines its strategic position and gain long term objectives or aims, Unilever firm uses Bowman's Strategic Clock and it is necessary and valuable for company. It is an effective model which used in the marketing to measure better competitive position of an organisation as comparison to offerings of rivals. The motive of Bowman's Strategic clock is to example that firm will have different options to position of services or goods. It is an effective idea for organisation to collect information or data on market position in context to its strongest competitors. It is an effective marketing model which an organisation can measure its competitive position in relation to what other competitors offered. Under this, eight different positions of Bowman's Strategic clock given below as above: (Position 1): Low price and low value added:Under this, it is competitive position and goods and services are not varied and consumer perceived small value. Cost of goods is minimum. It is helpful in achieving the competitive advantage at market place. If cost of goods will be less, then large number of people will buy. (Position 2): Low price:At this stage, firm can manufacture goods in large quantities and they are more valued. In context to Unilever, it sell its goods at minimum cost and provide more benefit on an individual goods (Ackermann and Audretsch, 2013). In this, high output volume cab generate the more profit. The major focus of Unilever company is on reducing of cost, quick manufacturing, using an economy of country in better manner. (Position 3): Hybrid:This stage include organisations which use the differentiation in goods. The value of goods are high and focus of company is on minimum cost. In addition to 11
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this, consumers is more convinced if company will add better value which can provide advantage to firm. It is very effective strategy and add unique value. (Position 4): Differentiation:Unilever company using this kind of strategy provide better quality of products on reasonable cost (Alsoboa and Aldehayyat, 2013). One company differentiate its goods to other. Under this, consumers remain more sensitive to produce better quality of goods and select effective goods and services. (Position 5): Focused differentiation:Under this, it is not essential that goods have real value but value perception through consumersenough for charge more premium. In addition to this, Unilever business firm use promotion, distribution and segmentation. (Position 6): Risky high margins:It is more risk positioning strategy which argues is doomed to be failure. With the help of this strategy, business firm set its high cost without providing any thing additional in context to the perceived value (E. Dobbs, 2014). If in case consumers will regular purchase goods at high cost, then in this case profit level can also be more. (Position 7): Monopoly pricing:If at market place, there is single business providing goods then there is monopoly. In addition to this, capabilities of firm that position itself as monopoly at market place and firm is providing under this segment. Generally, consumer is based on services or goods which monopolist provides. In most of the countries, monopoly is regulated to prevent an organisation from enhancing unnecessary cost. (Position 8): Loss of market share:It is not enviable position of an organization. In addition to this, Unilever firm is not be able to provide better quality of service or goods that consumer value. Any organisation which apply this strategy will loose its market share. CONCLUSION It has been concluded from above mention report that business strategy is a necessary part of development along with success of firm. In addition to this, it us necessary for Unilever company to gain more capital and attain competitive edge. Under this, to expand business operations or activities at global level, Unilever organisation use Porter's five forces analysis for maintain its effective market position. SWOT and PESTLE analysis are determined affect on firm. In this report studied about the capabilities or competencies of Unilever firm with the help of applying SWOT and PESTLE analysis. 12
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