Management and Operations

This presentation discusses the key approaches and importance of operations management in the context of management and operations. It explores the roles played by leaders and managers in implementing operational management approaches such as total quality management, six sigma, and just in time. The presentation also highlights the importance of operations management in terms of reducing costs and enhancing productivity. Additionally, it examines the impact of external factors, including technological advancements and corporate social responsibility, on operational management decisions. Overall, this presentation provides valuable insights into the field of management and operations.

Management and Operations
TASK 3 and TASK 4

Table of Content
• Introduction
• Key operations management approaches with roles played by managers and leaders
• Importance and value of operations management
• Assessment of external factors
• Conclusion
• References

Introduction
Management and operation are
management areas which are
connected with planning, organising,
directing, supervising and controlling
procedures in context to production as
well as manufacturing.

Key operational management approaches with roles
played by leaders and managers
Operational management approaches are said to the aspects that assist
companies to execute activities of enterprise properly that enhances its
existing efficiency and performance. Through using suitable operation
management approach, Rolls Royce Plc ensures manufacturing of luxury
vehicles and gains maximum customer satisfaction.

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Operation management approaches are the followings:
Total quality management: The operation management approach that involves
ongoing procedures to identify, reduce along with eliminate errors within
production and supply chain so to improve customer experience together with
ensuring manpower are getting speedy training.

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Six sigma: It is an approach for process improvement. In other words, it s data
driven strategy which supports entities for improving existing performance
through eradicating unnecessary or defects from system or processes. At Rolls
Royce Plc, six sigma approach is implemented for attaining zero defect
performance.

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Just in time: It is considered as
essential operation management
approach that is concerned with
reducing time in manufacturing
systems addition to response on time
to customers as well as suppliers.

Importance addition to values related with operations
management
Operations management is termed as a procedure in which raw material get
converted into finished products and services. In addition to this different
types of management activities are included such as planning, organising,
monitoring, controlling etc. In context with Rolls Royce engage in the process
of ensuring that they offer qualitative products and services to customers.

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Different operational functional
All business units have some or other operational functions. In context with
Rolls Royce Plc, it operational functions are managing capacity,
transforming raw material towards finished vehicles or other services,
process designing and controlling distributing system so that all activities
are properly emphasised for manufacturing organisational products for
customers.

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Different business objectives
In order to properly perform operational functions, business concerns sets
suitable business objectives. In regards to Rolls Royce Plc, its business
objectives are to reduce unnecessary activities and wastages, reducing
additional costs, maximising investments and revenue, creating innovation,
enhancing quality of offered products and services.

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Mentioned below there are some certain importance of operations
management is bing defined:
Reduction of cost: Operations management is consider as effective tool with
the help of which company can ensure minimal wastage in organisational
structure.
Enhancing overall productivity: Production is most important aspect in
business organisation.

Business environment factors which impacts operational
management along with decisions of leaders and
managers.
There are numerous form of factors that are prevailing in business environment
and further affect decision-making of manager as well as leader in many different
manner.

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Mentioned below there are some certain form of internal and external factors
being defined:
Internal Factors
It include factors that undertake within organisational premises.
External Factors
It include factors that prevails outside business organisation but have the power
to significantly influence business management.

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Internal Factors
Mentioned below some certain internal factors within business environment
that can significantly affect their functioning:
Owners (Shareholders): Stakeholders are the individuals who made certain
investment with an aim to ensure profit.
Culture: Organisational culture play key significant factor that will influence
decision-making of managers and leaders.

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External Factors
Mentioned below there some certain external factors being defined:
Technological factors: It has been identified that with the significant advancements in
technology it is essential for organisation to undertake upgraded technology in use as to
serve customers better.
CSR: It has been identified that factors prevailing in community affect decision-making
of leaders and managers.

Conclusion
The presentation concludes that in all entities, management and operation are
considered as essential practices that improves entire productivity. Just in time, six
sigma and total quality management are some operational management approaches
where leaders and managers performs key roles. Factors that majorly impacts
decisions made by managers and leaders together with operational management
includes CSR, stakeholders expectations, technological factors and culture.

Conclusion
 Ravindran, A. R., 2016. Operations research and management science
handbook. Crc Press.
 David, F. and David, F. R., 2016. Strategic management: A
competitive advantage approach, concepts and cases. Pearson–
Prentice Hall.

Thank You