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Unit 1- Business and The Business Environment
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Types of organisation with their legal structure and purpose................................................1 P2 Scope and size of different organisation................................................................................3 TASK 2...........................................................................................................................................5 P3 Relationship between different organisational functions and their link with organisational objectives and structure...............................................................................................................5 TASK 3............................................................................................................................................6 P4 Positive and negative impacts the macro environment has upon business operations, supported by specific examples..................................................................................................6 TASK 4............................................................................................................................................8 P5 SWOT analysis of private and public sector..........................................................................8 P6. Interrelationship of External Macro Factors with Strengths and Weaknesses.....................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION The term business and business environment include all units, aspect and forces that are beyond the control of an organisation. Business environment includes all forces which comprises of investors, market conditions and technological aspect for an organisation. Public, voluntary and private are three category of a business firm. The main motive of business environment is to understand about all essential changes that impact on operations and functions as it aids to retain in market for longer period. Debenhams is selected as a private organisation for this report which operate their business in retail sector(Abuzeinab, Arif and Qadri, 2017). Moreover, this report highlights on three different sector including private, voluntary and public and also on size, scope, legal structure and purpose of organisation. In the last, inter-relationship between internal and external factors along with positive and negative aspects of business will be included in this report. TASK 1 P1 Types of organisation with their legal structure and purpose The term organisation is explicated as a form of employee's, resources and project that work together towards a similar purpose. Profits earning, social welfare and fulfilment of customer's needs are some functions of organisation. Different type of organisation are mention as follow: Public Sector Organisation This type of sector include those business which are financed and controlled by the government on the behalf of public. In context of public sector organisation social welfare is an important function of public organisation(Bailey and De Propris, 2014). BBC is taken as a example of public sector to spread news all over the world. Purpose-Fulfilment of society needs and to offer best services at low price is the main purpose of public sector organisation. Legal structure 1.Central government- To manage and perform work according to central government guidelines. 2.State government- For managing work as per particular rules of state government. 1
3.Local government- Local authorities ensure all task are completed by organisation in an ethical manner. Private sector organisation Private sector includes all organisation that are controlled and established by sole- proprietorship or partnership authority. An owner of private organisation is responsible for financing and controlling business with himself(Belás and et. al., 2014). Example- Debenhams is a private organisation that operate business with sole-proprietorship aspect. Purpose-Profit earning and to operate business at global level is the main purpose of private sector organisation. Legal Structure 1.Sole-proprietorship- Individuals offer products and services to customer's for earning large amount of profits and to manage business with sole-proprietorship individual obtain license to complete work in ethical manner. 2.Partnership- The term partnership refers to an agreement in which more than two individualagreetoperformactivitiesoractionswithdividingrolesand responsibilities related with organisation perspective. 3.Limitedorganisation-Itisidentifiedbyorganisationthatlimitedorganisation performandmanageworktogeneratebenefitswithengagingshareholders. Debenhams perform and manage work as a limited organisation. Voluntary organisation This include the group of individuals that perform and manage work with involving a group of individuals. All persons enter among organisation with motive of accomplishing objective(Belás and et. al., 2019). Oxfam is consider as a global organisation that work for reducing the poverty from nation. Purpose-The main aim of voluntary organisation is to offer different benefits related with society welfare. Legal structure 1.Trust- It is not recognise as a legal entity that refers volunteer members perform work with motive of improving society standards. 2
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2.Unincorporated association- All association perform work with legal aspects and it refers to a limited amount of liability. Charity is an important aspects for managing work as per legal sector. P2 Scope and size of different organisation BBC- British broadcasting corporation-It is a public sector organisation and it is financed through the licence fee that is paid by UK individuals. Background-BBC is recognised as a public owned organisation and it manage business from the year 1922 by getting funds or fee from UK households. Channels, radio broadcasting and entertainment aspects are the sectors in which BBC operate their business(Belás and et. al., 2015). Service offered-Nine TV channel including BBC News, BBC online, BBC iplayer and many more services provided by BBC. Size-20,000 and more employee's among British Broadcasting corporation perform their work. Scope-Market of Asian countries is improving so scope of organisation is broad to increase market share in entertainment sector. Vision-Vision of BBC is to provide their services among all over the world. Mission-Mission of organisation is to educate and aware individuals with the existing environmental aspects. Business objective-One of the major objective of BBC is to provide essential content for individuals which leads to understand about individuals perspective towards society. Stakeholders-Program editors, anchors, news representative are some important internal and external stakeholders of BBC. Debenhams-It is recognised as a private limited organisation which operate different retails outlets and supermarket in different geographical areas. Background-Grocery items, retail products and household components etc. are offered by from the year 1778 for satisfying individual requirements(Dadhich and et. al., 2015). Product offerings-Products which are offered by Debenhams include grocery items and all products which satisfy fulfil daily requirements of individuals. Size- Debenhams perform their work at international level so the size aspect of respective business is too broad. 3
Scope-In context of Debenhams clothes and frozen food are the areas which offer a larger scope to the organisation(Deasy and et. al, 2016). Vision-The vision of Debenhams is to perform work with high value in order to earn trust and loyalty from customer's. Mission-Increase in the market area and number of customer's are the main mission of organisation to manage work in retail outlets. Business objective-The aim of Debenhams is to provide large range of products through reducing price and offering discount in order to increase number of customer's. Stakeholder-Employee's, supplier, transporter and many more are major stakeholder of organisation that help to manage all work for business. Oxfam-It is a nor-profit earning organisation that support society to remove poverty and diseases from society. Background-Oxfam provide their services at a large level for reducing the poverty aspect from society. Moreover, it is a non-profit organisation which offer relieve from unfavourable conditions. Service offering-Education, health and livelihood support is offered by Oxfam to individuals for improving their standard. Size-More than 94 countries across the world is covered by Oxfam to improve the society standards. Scope-With the increase in number of population poverty is also creating challenges for society(Georgescu and Popescul, 2015). So scope of Oxfam is wide as various individuals require to uplift their standards. Vision-One of the main vision of Oxfam is to reduce poverty and provide right as well as equal value to all individuals for creating a poverty free world. Mission-To collect charity is the primary mission for Oxfam in order to improve society conditions. Business objective-One of the main objective is to provide solutions for overcoming from the gap of poverty. Stakeholder-Oxfamtrustee,numberofvolunteersandgovernancesupportare important stakeholder of the voluntary sector business. 4
TASK 2 P3 Relationship between different organisational functions and their link with organisational objectives and structure Organisation departments are linked with each other because they all perform their work to accomplish a similar goal and objective. In context of Debehams it is a public limited organisation that work with motive of earning profit. Relationship among different departments are mention as follow: Humanresourceandmarketingdepartment-BothmarketdepartmentandHR department perform their work with the help of the personnel(Grant and et. al., 2014). HR are responsible for hiring potential individuals specifically related with marketing individuals. So it is easy to promote products of Debenhams at a large level. Along with this functions of both organisation leads to generate long term results by completing all work with engagement of individuals.Thus, both organisation leads management to achieve organisational objectives of increasing number of customer's. Technological and finance department-Both technology and finance department are focused towards improving productiveness and profitability of business. Moreover, technology changes within a shorter period of time. So both technological and financial department interact with each other as the cost for technical equipments is high. In context of organisation structure both departments leads to improve strength for business in order to manage work among different countries with rapid speed. Research department and purchasing department-Expansion of market depend on marketing research as researcher helps to understand the requirements related with society(Khan and Quaddus, 2015). Apart from this organisation require the number of inventory according to expansion of business. Enhancement of market share objective is accomplish by Debenhams with utilising essential resources for business.This also refers business also improve the quality of products by engaging research department among all operations of business. 5
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Illustration1:Source(https://www.fashioncapital.co.uk/industry/news/326- learning/12901-organisational-chart/) The above structure demonstrate that functions or operations of organisation are related with each other. This is because the decisions making power holds in the hand chief executive which delegates organisational work to perform all task as per decided strategy. Moreover, technical, production and all other departments submit their work report to the top authorities for performing organisational work in an appropriate manner as it ensure all departments are focused to achieve similar goal. TASK 3 P4Positiveandnegativeimpactsthemacroenvironmenthasuponbusinessoperations, supported by specific examples. BBC (British Broadcasting Corporation) 6
Political factor-BBC is defined as an independent as well as self-regulated corporation which perform work as per work government guidelines. Positive aspect-It is defined as an objective which is used for performing work as per the guidelines of government. Negative aspect-Due to the independent number of procedures it is complex to follow them all in an organised manner. Economic factor-Monetary aspects are included in the economic sector for business and it is also favourable for managing work as per management perspective(Leigh and Li, 2015). Positive aspect-With undertaking the economic aspect it is used in performing all work that is used in improving profits of organisation. Negative aspect-Due to Brexit the economic value of organisation is reduced that generate challenges for managing and purchasing products at economical prices. Social factor-Society aspects are targeted by the BBC by completing work with the continuity of funds. The decentralise aspects also help to manage work with the bureaucracy structure. Positive aspect-With the high knowledge it is easy for organisation to improve their market area. Negative aspect-Due to change in the culture it is complex for BBC to provide services with different languages. Technological factor-With the shift among technological aspect it is analysed by management of BBC that technology leads them to perform work at higher level(Mason and Harrison, 2015). Positive aspect-With the easy accessibility of internet the government of UK provide support to perform all actions in a accessible manner. Negative aspect-Technology of organisation is more advanced within short period of time. So it is complex to update work with technology. Environment factor-Technological, political and regulatory changes which influence culture of the market are included in the globalisation aspect of industry. Along with this with grow among the business it is easy to work with the flexible analysis of digital production. Positive aspect-Work aspect of business are related with as BBC controlled work with engaging right environment safety aspect. 7
Negative aspect-BBC work depend on technological conditions which release harmful radiations and it is complex to control. Legal aspect-Organisation that perform work manage all operations with a self- regulated aspect(Opoku, Cruickshank and Ahmed, 2015). The main aspect of legal regulations leads to complete work as per legislations of work. Positive aspect-This is complex for rival organisation to generate licenses as BBC already work in public sector. Negative aspect-Licensee fee and government rules are complex and high in cost that generate challenges for business. Debenhams Political factor-The work aspect of Debenhams influence individuals of Tesco through managing work as per tax rate, political instability and legislations. Positive aspect-With the stable political conditions it is easy to manage work as per policy modifications. Negative aspect-The charges related with import duty are high that generate various challenges for organisation. Economic factor-The paying power of Debenhams is more so it directly relate with buying behaviour of individuals. Political aspect-With the purchase power of individual it is easy to work with the quality products. Negative aspect-The inflation amongUK due to the decision of Brexit generate complexity to purchase quality resources. Social factor-By change in customer behaviour as well as demographic area it is easy to retain among organisation for longer period(Ozturk and Rumens, 2014). Political aspect-Customer's start to move towards the shopping which save time to purchase products. Negative aspect-With the change in behaviour of customer's it is complex to modify all products. Technological factor-By the adoption of technology factor it is easy to increase value among organisation products. 8
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Positive aspect-Online shopping application and home delivery leads management to engage technology in company functions(Sung and et. al., 2017). Negative aspect-The process to add technical equipments is high that directly reduce profits for business. Legal factor-The business of Debenhams is directly relate with government law such as consumer protection act is essential to protect the regular aspect for business. Positive aspect-Debenhams follow all essential rules that prevails customer's to generate trust among organisation. Negative aspect-Due to high competition it is complex to perform all work with environment policies. TASK 4 P5 SWOT analysis of private and public sector SWOT analysis of BBC Strength-It is an oldest broadcaster which provide service at global level. Moreover, Goodwill and brand image of BBC is valuable that helps to gain competitive edge in market. Weaknesses-Biased opinion about UK is a major weak point for business and another one of the biggest weak is the danger of life at war zone and conflict situation. Opportunities-With emerging market of India the possibility to interview capable candidates is more and also fashion is an area that constantly update it work as positive point for business. Threats-Strong competition with domestic service provider generate complexity for business. Another, threat is recession and pandemic conditions generate challenges for BBC to continue service at a large level. SWOT analysis of Debenham Strength-Debenhams is recognise as a leading organisation of UK that helps to cover a large market area and another aspect is wide range of products that improve strength aspects of Debenhams. Weaknesses-Debenhams market is totally based on UK so if conflict raised with individuals than sale of company is directly impacted. Operational process of Debenhams is high 9
in cost so it also impact on the budget of business which also work as a negative aspect for organisation. Opportunities-Joint venture and merger provide opportunities to manage store in untapped market so the opportunity to increase market areas is more. Moreover, with strategic alliances the probability to gain competitive advantage is also increased. Threats-Due to fluctuations among currency organisation face threats for business which impacts on price decision strategy for organisation. Price war with the rival organisation also work as a threat for Debenhams because it directly impact on company profits. P6. Interrelationship of External Macro Factors with Strengths and Weaknesses Political:Political factors states the government intervention in the business plays a significant role in the running of business. Strength-The political stability in UK and also the government's free trade agreement has boosted the Debenhams's working due to which it opened many franchises in different countries and increased its profitability(Deshpande, 2018). Weakness-There has been a level of corruption in consumer service sector that not only affects the business but also the goodwill of the business. debenhams has gained a goodwill in a long time and corrupt officers in government affect its working. Economic:This factor determines the performance of the company in the market. This factor may have an indirect or direct affect on the company as it is linked tothe purchasing power of the consumers. Strength-The debenhams company has opened new channels through partnership that not only raises profits but also helps in capturing the market. Weakness- Due to debenham's francise in different countries, the fluctuations in exchnage rate affects the business income and profits of the debenhams company. Social:This factor is important as it helps in targeting certain customers. Its influence on business can affect the profitability of the company. Strength-The increase in the standard of education in the country has affected the nature of society which accepts a wide range of products from one single multinational company. debenhams, being a multi product company gains advantage from its brand image. Weakness-The attitude of various factors such as health, environmental consciousness etc. in the people affects the product selling due to increased awareness on eco friendly products. 10
Technological:This factor includes innovation in technology that has a direct impact on operation of the company. Strength-Denbenham hasupgraded to online shopping services and home delivery services which make them better from their competitors(Huang and et. al. 2013). Weakness-The presence of more technology can result in increase of cost, thereby leading to increase in price that can affect the market space (customers) captured by debenhamss as there are more competition in market now. Legal:This factor deals with the specific laws which impacts the business and its working. Strength- There is more development and strictness in business laws like trademarks, patent, anti trust laws, etc. as it gives more protection that provide reliance to debenhams company against competitors in the market. Weakness- With more enactments in law leads to more restriction in free business which affects the smooth working of business and narrow the scope of expansion to company. Environmental-The term environment factor is concerned about ecological impact that relates with the business. It is also used for performing work according to environment conditions. Strength-withintroductionoflawsrelatingtoenvironmentalprotection,theDebenhams company has worked in introducing recyclable products which helps in creating awareness about environmental protection. Weakness- each country has different environmental standards which impacts the profitability of the company. This is complex for Debenham's to follow all rules or standards related with environment as respective organisation is already operating operations at different geographical locations. CONCLUSION From the above report, it has been concluded that compliance with legal requirements is very essential for all kinds of business organisation as it has direct impact on the working of the business. There are many external and internal factors which has negetive as well as positive impact on the business. For achieving short term and long term objectives of the busines, it is very important to have support and balance from every department to ensure the effective functioning of business. Debenhams has hierarchical organisation structure which helps in 11
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creating balance in the management working that results in more profitability and capturing of large business market. 12
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