This assignment delves into the relationship between economic factors and the business environment. It examines concepts like monetary and fiscal policy, as well as various market structures (e.g., perfect competition, monopoly, oligopoly). Students are tasked with analyzing how these economic forces influence businesses and overall market dynamics.
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Unit 1 Business Environment
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Table of contents Introduction......................................................................................................................................1 TASK 1............................................................................................................................................1 1.1 Purpose of organization.........................................................................................................1 1.2 To meet objectives of stakeholders......................................................................................2 1.3 Responsibilities and strategies.............................................................................................2 TASK 2............................................................................................................................................3 2.1 Economics systems to allocate resources.............................................................................3 2.2 Impact of fiscal and monetary policy...................................................................................4 2.3 Impact of competition policy and regulatory mechanism....................................................4 TASK 3............................................................................................................................................5 3.1 Market structure determines pricing and output decisions...................................................5 3.2 Market forces shapes organizational response.....................................................................6 3.3 Business and cultural environment......................................................................................6 TASK 4............................................................................................................................................7 4.1 Significance of International trade.......................................................................................7 4.2 Impact of global factors........................................................................................................8 4.3 Impact of policies of European Union.................................................................................8 CONCLUSION................................................................................................................................9 REFERENCES.............................................................................................................................10
Introduction Business environment is a sum total framework of all internal and external factors which influence business practices and carry out both activities and responsibilities of organization. Its nature is dynamic because changes in environment are unpredictable which keeps on changing. If the organization accepts all changes in both external and internal then it can sustain in competitive market. According to give case scenario. To understand the concept of business environment the Iceland Supermarket is considered which sells prepared meals, vegetables and frozen foods. This report will help to understand the organizational purpose of business and also define the concept of nature of national environment in which business operates. Further this report, will help to understand the behaviour of organization in their marketing environment. TASK 1 1.1 Purpose of organization a)Iceland Supermarket- The main objective of this organization is to become responsible retailer and provide good quality foods to customers. To provide quality food, firm removes artificial flavorings, colors and preservatives which are not essential in food. To encourage healthy eating habits in customers, company clearly labelled list of all ingredients with full nutrition information on the back of all products. b)Kentucky Fried Chicken- KFC committed to provide customer satisfaction by giving quality foods and services to customers. They focus on the value of money which is spend by customers on their foods. Company's main motive is to provide food in fast process with friendly environment and establish the organization as a leading western quick service restaurant chain which serves innovative chicken food products (Craig and Campbell, 2012). Both Iceland Supermarket and KFC are the private organization. Both companies shares are not traded publicly. The main motive of private organization is to boos the productivity and profit of the company. c)Transport for London (TFL)- The organizational purpose of TFL is to manage transport services and to implement transport strategies across London. Their aim is to improve transport services by suburban railways, buses and river services etc. to achieve the objectives, company is working of cycling infrastructure and also tackling with 1
vehicle emissions.Cited firm is a public organization and its shares are traded publicly. The main purpose of public company is to raise the employment opportunities for the society welfare. d)Cancer Research- Its organizational purpose is to beat the cancer and raise the fund money. To beat the cancer, company provide all information about cancer to public to increase the awareness in them and firm uses funds to carry out research on cancer at world class level.It is a Non government organization (NGO) and their main mptive is to provide health care services to public. 1.2 To meet objectives of stakeholders There are two types of stakeholders such as internal and external in Iceland supermarket. Company's stakeholders have the interest practices and activities of organization. The cited firm have various responsibilities to meet the objectives of stakeholders. The stakeholders of Iceland supermarket have been stated below: Internal stakeholder- These stakeholders are from internal environment of cited firm.ï‚·Employeesand managers- Both are the assets of Iceland supermarket, so firm provide various services like job security, medical help, insurance and distribute profits fairly among them.ï‚·Owners- The management of company provide truthful information and reports to the owners and in strategy implementation they are involved (Botha, 2014). External stakeholders- these stakeholders are from external environment of firm.ï‚·Suppliers- To meet the objectives of suppliers, cited firm gives payment on time at the delivery time of raw materials and maintain the healthy relationships with them.ï‚·Society- Cited firm always try to meet the requirements of society for this they conduct various CSR practices for the welfare of both environment and society.ï‚·Government- Iceland supermarket always pays taxes on time, follows rules, regulation, policies provide truthful reporting and also provides employment opportunities.ï‚·Shareholders- They carries the shares of Iceland supermarket, so firm properly take care of shareholder by meeting their objectives. The objectives of shareholders is to earn profit. ï‚·Customers- The customer stakeholders are the end users of company's services and products (Wetherly, 2014). 2
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1.3 Responsibilities and strategies Tomeettheexpectationsofvariousstakeholders,itsIcelandSupermarketasan organization responsibilities to complete it in right manner. In this context, with the help of different kinds of strategies, the expectations of the stakeholders can be achieved. For example, the customers expect from Iceland Supermarket that company has provided them good quality products at affordable prices. The additional benefits has given by the firm to loyal customers. In this regards, its Iceland Supermarket responsibility to provide the good quality of services and extra benefits to the consumers within a less price. Along with this, the pricing of the goods should be according to the competitors and present market status. Therefore, company has to always ensure about the quality of the service and commodities which has increased the satisfaction level of the service users. Another example, government of UK has expected that Iceland Supermarket has paid the tax and other duties timely as well as obey all the rules and regulations while running the business (Anandarajan, 2012). To meet this expectations of government, firm has to pay all types of taxes and duties. In addition to this, company has to implement all the rules and regulations such as equal opportunities, neglect discriminations with the employees, health and safety of staff, proper internal and external audit etc. Hence, by following such types of strategies, Iceland Supermarket can responds towards the expectations of the stakeholders in right manner. TASK 2 2.1 Economics systems to allocate resources The various economic systems attempts to allocates the resources effectively. The types of economic systems are described below: ï‚·Command economy- In this economy, government takes the decision related to both quality and quantity of resources. The allocation of resources are done by government and its authorized agencies. In this economy prices of products are also decided by government. For example, command economy in China. ï‚·Free enterprise economy- The economic system where market enables the beneficial exchange among customers and producers and in this system relies on market to find the solution of economic problems. The resources are allocated with the interaction of self- 3
directed and free forces of market (Harrison, 2013). In this system, consumers decides what to produce and producers decides how to produce. For example, Russia. ï‚·Mixed economy- The mixed economy contains all features of command and market economic systems. In this economy, firm makes the decisions related to both resource allocation and product production but also follows the rules which are formulated by government. The firm involves government planning body to interfere in business activities to achieve objectives of social demand. For example, UK. ï‚·Transitional economy- This is a economic system is changing from central planned to market (Types of Market Structures, 2016). This system includes economic liberalization in which prices of products are fixed by market forces. For example, Poland. 2.2 Impact of fiscal and monetary policy Both fiscal and monetary policies are the set of rules and actions which are used for creating and running the activities of organization. Both these government policies gives impact on working of Iceland supermarket (Fiscal Policy,2016). The impact of both these policies on Iceland supermarket have been stated below: ï‚·Exchange rates This is a rate on the amount and to ear the money from customers this rate on amount is exchanged in the form of payment mode. If fluctuation occurs like rise or fall in exchange rated affects the business practices of cited firm and company faces the difficulties (Ferreira, 2012). ï‚·Interest rates To control the economy, planning body takes takes set of actions to control the interest rates. The changes in this rates affects the functions of firm because when interest rates rises the spending level of consumers rises as well, this situation will directly increase the productivity of Iceland supermarket because consumers will buy more products (Definition of 'Monetary Policy'). ï‚·Tax rates The government of nation influence the productivity level by raising and falling the tax rates changes in tax rates also affects the prices. However, when tax rates rises, spending level of customers fallsand in last this situation affects the productivity of Iceland supermarket (Buccirossi, 2013). 4
2.3 Impact of competition policy and regulatory mechanism In the retail industry, Iceland Supermarket faces high competitors such as Tesco and ASDA etc. The competition policy and regulatory mechanism gives the direct impact on the activities of the Iceland supermarket. The impacts on activities are stated below: ï‚·Competition policy This policy refers to the set of norms which are defined for the practices of organization. If a firm possess excessive market power, with the help of this policy the firm will be protected. Iceland supermarket mainly focus on the quality of the food products to increase the customer satisfaction and trust towards the company. This policy is implemented in the organization because to ensure about the proper and effective work flow of business activities without any type of restriction (DeLong, 2012). Through this policy cited firm is able to charge competitive pricing strategy for company's product and changes in this policy also gives impact on the working affairs of Iceland supermarket.ï‚·Regulatory mechanism The regulatory mechanism gives direct impact on the working practices and productivity of the organization. To effectively operate the business, Iceland supermarket follows all rules, norms, policies and regulations of nation government. For example, if government orders to modify customers security then organization is now liable to develop its security standards according to framework of policy. TASK 3 3.1 Market structure determines pricing and output decisions The term market structure is a group of buyers, sellers and products. This structure influence the decisions which are related to the pricing and output. The different market structure such as oligopoly, monopoly and perfect competition. A oligopoly is a market structure in which large number of seller of common products are present and they have control over the prices of products because they normally fix the ongoing rates for products. For example, sellers charge the common prices for products then in last it depends on the customers like from whom to purchase the products. In case if sellers may set the same prices but it depends how they attract the customers and advertise their products in front of public. In monopoly structure, decision related to prices of products are fixed by the company itself (Mertens, 2014). In the monopoly, 5
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the market size of consumers are large and supplier of products is only one, so, in this situation customers will purchase and pay the prices of products. The supplier can charge the high prices also and in this main motive of company is to earn maximum profit. Further in this context, another type of market structure is perfect competition where large number of consumers and sellers are presented. In this market structure, firms have strong market and decision related to prices are fixed according to the customer's demand and decision related to company's industry. The Iceland Supermarket comes in the oligopoly market structure. 3.2 Market forces shapes organizational response The market forces shapes and affects the organizational response of Iceland Supermarket in many various ways. In this context, the market forces are customers, customers perception demand, supply and their elasticity level. The organizational response in relation to both long term and short term like pricing, cost control, merger, acquisition and collaboration. In the business, general forces like demand and supply directly affects the production and prices of company's products. For example, if the product demand is high then company will rise their prices (Afonso, 2012). However if product supply rises then company will be required to reduce the prices of products to maintain and increase the profitability and revenues of company. With the rises in output by Iceland Supermarket, in this it is need to increase the costs as well. The high cost of production is the way to increase and maintain the profit share of company in the market. The factors like behavior and attitude of consumers always changes, the cited firm have to try to meet the demand and needs of the consumers by providing them high quality healthy foods. Further if in any case, the demand of the products decreases then in this situation company can adopt the options like merger or acquisition etc. (Yarbrough, 2014) 3.3 Business and cultural environment The business and cultural environment like fluctuation in economic situation, cultural diversity, consumers lifestyle generally shapes the behaviour of Iceland Supermarket. The changes in both business and cultural environment affects the working practices of cited firm. This have been defined by the implementation of PESTLE analysis which described below:Political- Cited firm have to always focus and follow the norms and regulations of countries in which they are operating the business. The firm is obligated and committed to produce healthy and safe products for the customers. To attract the large number of 6
customers, company have to follow all policies and norms of advertising standard authority.Economical- Iceland Supermarket have to cope up with all changes of economic environment in which firm is operating the business. The changes or crisis in the economy gives affect on the business practices of cited firm and the downturn in economy gives impact on the development and productivity level. The economic changes like fluctuation in the tax rates or growth rates affects the business operations.Social- the culture of the country in which cited firm is operating also affects the business activities because culture includes the factors like beliefs, attitudes, values, norms of the society and customer's religion (Carlton 2014). In present time customers awareness towards brand image, health foods and nutrition value increases which gives impact on buying behaviour of the consumers.Technological- Cited company have also focus on the external environment in which if the technology is updated then company have to also adopt the changes and update their technology because in the market if the competitors adopted the updated technology then it will give adverse e impact on the Iceland Supermarket.Legal- Iceland Supermarket have to follow all laws which are planned by the nation's government. Cited have have to be follow all legal decisions and regulations to operate the business operations legally and effectively (Jaramillo, 2012). Environmental- Iceland Supermarket is also concern about the surrounding environment and society. TASK 4 4.1 Significance of International trade The term international trade relates to the exchange of money, services and products to the different countries. By practicing out the operations and functions at international level, gives impact on the business operations of Iceland Supermarket. The internal trade option provides more opportunities which help to increase the productivity and profit of company. Thus, it can be said that international trade plays a important role in growth and development of the Iceland Supermarket (Banda, 2015). 7
The tax rates varies from country to country and it also help company to increase their profits. For example, in foreign country in which cited firm wants to operate the business, in that country if the tax rates are high then firm will face challenges and difficulties to expand their business. To increase the profit, company can start the business in that country where tax rates are low. If cited firm is doing international trading then it will be great opportunity for the foreign country becauseIceland Supermarket will provide the employment. Through this the size of unemployment in that foreign country will decrease. Further in this context, the international trading will also help to expand their business globally and in that foreign market cited firm will face huge competitors in international market. To attract the international customers, company has to improve customer service and also have to provide health products. 4.2 Impact of global factors The external environment affects the business practices of Iceland Supermarket; it is analyzed with the help of PESTLE analysis which is mentioned above.The global factors influence the business operation Iceland Supermarket, the global factors have been stated below: Environmental factors- The economic crisis gives impact on the operation of cited firm. For example, if country is facing economic crisis such as recession then it will affects the customer's spending because at the time of recession, customer's spending will be decrease. In this situation customers will not buy the food products (Corsetti, 2013). Technological factor- To meet the demand of customers and improve the customer satisfaction level then Iceland Supermarket has to update their technology according to the new changes in the market. The updated technology will also help to sustain the competitive advantages. Economic factors- The interest rate and inflation are related with each other and both directly affects the business practices of Iceland Supermarket. For example, if interest rates are high than customers have less amount of money to spend on the products of the company. Overall this situation gives impact on the company's productivity (Baldwin, 2013). 4.3 Impactof policies of European Union Retail industry major source of income of European Union (EU) economy. It has made more than 11.2% contribution in increase of GDP and generates more than 33 million jobs for community. This sector has workers as intermediaries for many suppliers and customers. The 8
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different kinds of policies of EU have supported the e-commerce in the market and increase the changes of opportunities of growth at the international level for the retail sector. In the case of Iceland Supermarket, company has followed one of the EU policies which name is Data Protection Regulation. With the help of this act, company has enabled to secure and protect the information of the customers and safe they form misuse (Kumar, 2013). Another policy of EU is employment policy in which government has encouraged the firm to increase its efficiency and expand the business at international level. It has created the more job opportunities for the other people and it leads to given strengthening to the country economy. Regional policy is another policy of EU in which it has provided the funds to those areas which are highly unemployment and face social deprivation. In this context, Iceland Supermarket has pressurized by EU to provide the jobs in such areas. This has created the problem for the company because due to high pressure, firm has hired unskilled people which affect the business operations of Iceland Supermarket in negative manner. CONCLUSION Through this report it can be articulated that it is very important to analyze the business environment. With the help of this report it is evaluated that both internal and external environmental are important to run the business operations effectively. The report concluded that Iceland Supermarket operates in an oligopoly market. The business operations are based on fiscal, monetary, competition and regulatory mechanism. 9
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Mertens, K.R. and Ravn, M.O., 2014. Fiscal policy in an expectations-driven liquidity trap.The Review of Economic Studies, p.rdu016. Wetherly,P.andOtter,D.,2014.TheBusinessEnvironment:ThemesandIssuesina Globalizing World. Oxford University Press. Yarbrough, B.V. and Yarbrough, R.M., 2014.Cooperation and governance in international trade: The strategic organizational approach. Princeton University Press. Online Definitionof'MonetaryPolicy',2015.[Online].Available through:<http://economictimes.indiatimes.com/definition/monetary-policy>.[Accessedon 8thJanuary 2016]. FiscalPolicy,2016.[Online].Availablethrough: <http://www.investopedia.com/terms/f/fiscalpolicy.asp>. [Accessed on 8thJanuary 2016]. Types of Market Structures, 2016. [Online]. Available through: <http://financetrain.com/types- of-market-structures/>. [Accessed on 8thJanuary 2016]. 11