Macro Environmental Influence on Business Operations
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This document discusses the types and purposes of different organizations, the size and scope of various organizations, the relationship between different organizational functions and their link to the organizational structure, and the positive and negative impacts of the macro environment on business operations.
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UNIT 1 Macro Environmental Influence
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Table of Contents INTRODUCTION...........................................................................................................................1 Task 1...............................................................................................................................................1 P1 Explanation of types and purposes of different organisations................................................1 P2 Explanation of size and scope of a range of different types of organisations........................3 Task 2...............................................................................................................................................5 P3 Determination of relationship between different organisational functions and their link to organisational structure................................................................................................................5 Task 3...............................................................................................................................................7 P4 Identification of the positive and negative impacts the macro environment has upon business operations......................................................................................................................7 Task 4.............................................................................................................................................9 P5 Conduct internal and external analysis of specific organisations for identifying strengths and weaknesses............................................................................................................................9 SWOT analysis of Wellcome Trust..........................................................................................11 P6 Explain how strengths and weaknesses interrelate with external macro factors..................11 CONCLUSON...............................................................................................................................12 REFERENCE................................................................................................................................13
INTRODUCTION ThesumandtotalofinternalandexternalfactorsthatarerelatedtoBusiness environment mainly involves employees, customers, supply and demand, management and clients is defined as business environment. Whenever someone plans to establish their own business then they are required to follow some regulations which are made by government and companies act in order to operate the business(Thompson, Strickland and Gamble, 2015). The types of business sector are public, private and voluntary that are operated for the different purpose and manages the activities. It is important for management to analysis the needs of people and make plans accordingly so kind of products and services can be provided to customers. The basis of report is River Island that is based on high street fashion brand in London, UK. This organisation set up in 1948, by BernardLewis and its brother. This report will help to understand how organisation are operating their business in different sector and how they manages. The topics are covered in project are size, types and scope of organisation, interrelationship of various function within organisation, positive and negative influence macro environmentandinternalstrengthandweaknessofspecificbusinessesbyshowing interrelationship. Task 1 P1 Explanation of types and purposes of different organisations The environment is the combination of different organisation who contributes in different manner and organise all the activities. For starting any business there is required to analysis the purpose, regulations and demographic level that can help to establish a business effectively and complete the task. The types of organisation sector combining with purpose and legal structure are as defined: Public sector(Science and Technology Facilities Council):This means a corporation whose ownership is distributed among general public shareholders by using free trade of shares. This can be said government company where all decision are taken for welfare of public and operated under the government regulation. This is funded by government so that people can get good products and services(Wood and Logsdon, 2017). Purpose:The purpose of public company is to understand needs of people who are living in a society and provide them products and services. The purpose of STFC is to support 1
university based research, innovation and skills development in particle physics, space science and astronomy. The another purpose is to work with partners to build National Science and Innovation campuses. Legal structure:The legal structure of public company is defined as: Central government:This means a government who has controlling power over a unitary state and having distinct power to make decision.In this, all power is holding by central government that give permission to regulate and operate a government money with the purpose of public welfare. State government:This government have some level of political autonomy that allows businesses to operate the business(Bernstein, 2015).Such structure is adopted by those company who have decided to run business in particular state of country. Local government:This reforms as public administration which helps to operate the business within given state. When business is operate at local level with the permssion of local government is considered as local government. Science and Technology Facilities Council is following the central government legal structure as it is operated under the supervision of central government where it conduct many research in relation to science and engineering that can help to operate the business effectively. The liability of organisation under this legal structure is to conducts research and support the people in introducing different types of ideas which can be useful to develop the country. Private sector (River Island):The meaning of private sector is to operate the business by single and number of partner after deciding ratio. These business are not operated and managed by government because it follows companies regulation that can help to establish a business(Clarke, 2013). Purpose:The purpose of private sector companies is to get the competitive advantages by increasing the sales that can help to increase the brand image. The River Island aims to bring new and original fashion near by customers and provide the better quality of products. Legal structure:The legal structure of private sector is defined below: Sole proprietorship:When business is organised and managed by single person then it is defined sole proprietorship.This structure is adopted by those people who are single and managing their own business effectively. 2
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Partnership:When two and more than two people are working collectively at a defined ration is signified as partnership.There is need to enter in to partnership deed by following all regulationsandactsinrelationtopartnershipwhichcanhelptoincreasethebusiness performance. Limited company:When business is operated and established under the companies act is defined private Ltd. Company.This is a type of structure whereby a company considered as legally different body and maintain the activities. River Islandis following limited company structure in which number of people are working and operating their activities appropriately. This can help to increase the organisational performance and profitability by selling products and services.By following this structure, management are operating and controlling their activities in relation to a business and increase the organisational profitability. Voluntary sector (Wellcome Trust):When business is operated for social welfare by collecting the people who helps them to collect fund and spend them beneficial activities that can help to make feel good. This is willing doing work where people who wants to contribute for social welfare can give their participation(Yeh, Lee and Pai, 2015). Purpose:The purpose of Wellcome trust is to conduct the proper research and activities in order to fill customer's desire and biomedical research services that can make feel good to people. Legal structure:The legal structure of voluntary companies are as defined: Trust:In this, number of people are working for social welfare and provide the good services to public(Davies, 2016). Unincorporated association:This can be defined as group of people who comes together for common purpose and bind legally by creating relationship between themselves. Wellcome Trustis following the trust legal structure that understand needs in particular country and make efforts in filling them by using research.In this, all trustees works willingly and collectively which can help to provide better services. P2 Explanation of size and scope of a range of different types of organisations The size and scope of different sector of organisation are as defined: BasisScience and TechnologyRiver IslandWellcome Trust 3
Facilities Council SectorThisispublicsector company that is funded bygovernmentfor research and bring new innovationforpeople welfare(Storey, 2016). Thisdefinedasprivate sector organisationthatis operated by BOD in order toprovidethedifferent designandfashionof products. Thisconsideras voluntarysectorthat mainlyfocuses Biomedicalresearch which helps to make feel good. ObjectivesTo complete the research in innovation and skills development that related toastronomy,particle physicsandspace science. The objective is to increase thenumberofcustomers andshareholdersby expandingbusinessat different places. To improve the health of peopleandanimalby usingresearchthat providesnewwaysof treating them. Sizeand scope ThesizeofSTFCis mediumthatoperate functionalactivitiesin UKandotherplaces. Andscopeiswider whichprovidesmore futureopportunities (Edgington, 2018). The size of River Island is higher as it is maintaining good brand by serving its fashionableproductsat differentcountriesand attainingthecompetitive advantages. Moreover, this has wider scope to operate business. The size is smaller where it operate business in UK and managing the growth opportunities. GrowthThegrowthofsuch organisationis30-40% asitispublicsector organizationthatworks only for providing good services to customers. Growthofsuchprivate organization is 70-80% as it understand the new trend of customersandbringthe innovation in their products and services. Thisinvolvessmaller growth percentage which runs for the purpose of social benefits. Size and Scope of organization - 4
Public organisation Science and Technology Facilities Council -This involves around 1700 in particle physics, and astronomy including space science that works more than 50 universities and research institutes in the UK. Hence, size and scope of such organisation is wider. Private Organisation River Island –This is selected private organisation that is large size organization in UK, 3,353 full time and 5,530 part time employees are working that supports to increase the business productivity and profitability. Voluntary organisation Welcome Trust– The size of such organisation is medium as it is operating by less number of people who wants to work for benefits of people or society. The people who are working manages all activities and function to provide the benefits to society. Task 2 P3 Determination of relationship between different organisational functions and their link to organisational structure In organisation number of functions are needed to operate that should be properly organised and managed. The types of organisation are having different organisational structure that are as follows: Hierarchical:this is common type organisational structure where chain of command goes from top and down. This can help to define the level of authority and responsibility in better way and motivates employees with clear career path and promotion so they work effectively (Gansky, 2010). Matrix:This look like a grid and show relationship between cross functional team which is formed for special purpose. This may allows employees to choose employees for the need of project, give more dynamic view of organisation, and encourages employees to use their skills and talent for completing the assigned work. Mainly it is adopted by larger size organisation in order to increase profitability. 5
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Divisional structure:This kind of structure is followed by companies which is suitable to small and medium size organisation helps to increase the business performance. In this, role and activities of employees of organisation is divided between employees so they can perform their task and responsibilities effectively. This can be adopted by River Island in which management assign the role and responsibilities between employees as per their skills which supports to attain the business objectives. Matrix organisational structureis following by River Island that can help to assign the role and responsibilities of employees for particular project and maintain the activities properly. This also give more dynamic view of company by encouraging employees to use their skills and capabilities in workings (The matrix organisational structure, 2020).By following this structure management are attaining their business objectives as particular project is given to employees along with time period that can help to operate and manage the business activities. Illustration1: The matrix organisational structure, 2020. Source: The matrix organisational structure. 2020. The interrelation between organisational function that related to matrix structure 6
FinancewithIT:Informationtechnologyisthewayofexpandingbusinessand introducing new products and services so customer will happy and make decision to buy.In context to River IslandIT function is uses to bring something innovative in products and service so it get connected with finance department because it is one who maintain all records of cash transaction. The finance function of chosen organisation is operating by management of finance department in which roles andtask allocated between employees and complete the workings effectively. Herein, finance function provide finance to IT department for conducting research andbring new products andservices that can help to operate and manage the functional units (Hilton and Platt, 2013).The all functions in relation to finance and IT are interlink with matrix structure as it helps to allocate the roles and responsibilities in different employees who are able to do and manage the activities that leads in attaining the organizational objectives effectively. Marketing with sales department:The aim of organisation is to generate higher profits and improve the brand image. The River Islandaims to expand business by increasing sales and improving brand image where marketing function of such organisation are playing their roles and responsibilitieseffectively and influence customers to buy buy the products.In this management of chosen organization focuses on customers demand and share with sales team whichcanhelptoprovidetheproductsandservicesaccordinglyandmaintainhigher profitability. Under Matrix culture both functions are operating their activities in well organised manner and solve the problems that increases sales, resulting attainment of business objectives (Khilji, 2012). Therefore, it has explained that functions of River Island such as IT, finance, sales and marketing are interrelated with matrix structure as it allows resources to maximize activities by allocating work between employees. This also boost the morale of employees by motivating them and managing the talent which helps to attain the business objectives. Task 3 P4 Identification of the positive and negative impacts the macro environment has upon business operations Macro environment is saying as external environment which involves many factors in relation to a business can be arise while running business and has impacts on activities. For 7
business concern important thing is to analysis the business environment before establishing a business and making any decisions. Therefore, macro environment analysis in context to River Island organisation are as explained; Political factor:As name suggest this factor is related to government that has ability to encourage companies to operate the business and improve the economy. River Island is top branded organisation that is managing and operating the business worldwide by maintaining their shipping and transportation services that are provided by government. Positive impacts:The Tax and VAT rate in UK are stable due to stable political government that has impacted good on River Island to operate and increase the selling activities (Kopnina and Blewitt, 2018). Negative impacts:After Brexit the selling activities of River Island have been reduced because it manufactured its clothes in different countries of world and after Brexit war it became difficult for company to shipping with Europe and other countries where it had store so, production activities have been stopped which affected business negatively. Economical factor:This is considering economy related activities such as recession, currency changes, demonetisation, population growth, and others(Lilien and Grewal, eds., 2012). In UK, impacts of such factor on River Island as defined: Positive impacts:The population of UK is increasing that are demanding different types of products and services as having high employment rates which is opportunity for River Island to operate their business. Negative impacts:Constant strong changes in pound that is UK's currency will affect the River Island as tourist who comes to visit UK will shop less as such products will be more expensive for them. Social factor:This showing the societal related changes that need to be consider by organisation while operating a business. River Island is focusing on lifestyle, work, attitude, fashion hype, education, and working experience that may affected business(Nair and Paulose, 2014). Positive impacts:River Island is focusing on changing life style and mass production that can help to shipping the product in great quantity by saving extra transaction cost, time and taxes. Therefore, it will be good chance for chosen organisation to run business. 8
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Negative impacts:This is larger brand but still people are not aware because it do not have a face that make easier for customers to forget the brand and they select other brand which directly reduces the sales(Brown, 2018). Technology factor:In changing environment people have some expectation to increaser their sales and profitability so they make efforts in research and conducting the new process for introducing products. This involves innovation and creativity that can help to operate the business such as: Positive impacts:The increasing technology is a good opportunity for River Island as it bring automation in producing clothes and speed up selling that helps to get more clothing in the store effectively. This also increases sales and profitability by maintaining sales(Palo and Tähtinen, 2013). Negative impacts:As now people believes in online shopping for saving their time and extra transportation cost so they uses internet. If internet would be crash or each country has started to provide their own internet then River Island has to face major problem in relation to sale decrease. Legal factor:This factor stating that organisation should follow all rules and regulation which are made by government. The management of such organisation is focusing on various legislations that are as explained: Positive impacts:The famous fashion retailer River Island maintaining workers rights, providing employment opportunities and treating equally to all employees etc. that impacted positive on business performance. Negative impacts:As world is facing the Pandemic that is Covid-19 due to which all business have been stopped in lock down, that has created unemployment rates. So, River Island facing the problems in sales and running business. Environmental factor:This factor stating the relation with environment that means activities should be beneficial for environment not to harm them. As in manufacturing clothes, designs and other activities are increasing wastages that can be challenge for organisation (Shenkar, Luo and Chi, 2014). Positiveimpacts:ThemanagementofRiverIslandtakecareallenvironmental regulation, reduces wastes by providing mostly cotton made clothes, uses Lean management process etc. that supports their business. 9
Negative impacts:Due to Covid-19, people became more health consciousness so, they are not buying products online and offline because of spreading virus that directly affected selling activities resulting negative performance. Task 4 P5 Conduct internal and external analysis of specific organisations for identifying strengths and weaknesses. Internal analysis:This defined as framework which uses by organisation to know what are their strength and weakness. If it is facing the problem then how it can be overcome so this, analysis is also helpful for River Island to focus on SWOT and manages the activities. SWOT analysis of River Island StrengthWeakness To improve working condition in the countries long term plan is prepared in the company(Stacey, 2016). Itisthetopmostbrandexpanding internationallyhavinglongterm experience in retailing. It has a wide range of collection with unique designs in ethnic wear and in western trend. It does not allow festive discount to their customers like their competitors. Itonlyprovideswidevarietyof children and women wear but men wear is not available under this brand. Theynottoofferchangesintheir collection in short period of time so new fashion is not available at every point of time. OpportunitiesThreats As it attracts large number of customers due to their unique designs and good collectionitneedstoexpandtheir business in various location in different countries. It has great opportunity to boost their salesiftheyprovidehugerangeof varietyinnightdressandallow Increaseintheminimumwagerate affects negatively on the profit of the company due to this reduction in the staff is needed to maintain their profit margin. Thereisalwaysathreatofnatural calamitiesandrecessionfacedby company as it effect sales in the market. 10
discountsinchildrenwearsothat people tempted to spent money in the brand. Tomakeavailableotheraccessories and beauty items along with clothing stocktheycaneasilyincreasetheir turnover as it is best opportunity to attractlargenumberofcustomers becausealltheitemsareavailable under oneroof so itsave timeof customers. Threatregardingtaxationpolicyis increased as government can raise the percentageoftaxatanytimethat effects the company most(Lloyd-Jones and Lewis, 2017). SWOT analysis of Wellcome Trust StrengthWeakness This mainly focuses on research based activities that can help to operate the business. Biomedicalresearchismainfocal point. Beneficial for people and animals. OperatesinUKthatmeanssmall organisation. Changes in business regulations. Lack of funds and capital to bring new process. OpportunitiesThreats Thetrusteesoforganisationare organising all activities. Uses of new technology and instrument in conducting research. Having skilled and talented researchers. Rises of natural problem. Increasing rates of currency rates. Improper utilisation of resources. 11
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P6 Explain how strengths and weaknesses interrelate with external macro factors. Macro factors are related to business that should be consider in running activities and providing products effectively. The management of River Island is operating a business in fashion brand by managing all activities and functions effectively. The strength and weakness of macro factors are given below: FactorsStrengthWeakness PoliticalStabilityingovernmental regulation such as tax rates, VAT andgovernmentofUKhelps River Island to increase their sales and profitability. Brexit,becameaweakpointfor River Island as it available stores in Europe have been closed because of not following regulation of Europe trade that reduced sales. EconomicalIncreasingpopulationis increasing sales of River Island as it offer variety of products design and influence customers(Tukker and Tischner, eds., 2017). Currency changes is major challenge for River Island asit reducesthe spending capacity tourists and other person who comes in UK from other country. SocialBy focusing on market trend and changingcustomerdemandis become strength for River Island toattainthecompetitive advantages by selling the products according to new trend. Continuouslychangesinsocial activities and people culture going to moredifficultforRiverIslandto operatetheirbusinessandearning higher profits. TechnologicalBringingautomationin manufacturingandproducing clothesisgoodopportunityfor River Island to increases sales and shipmentthatsupportsin generating profits. Occurrenceproblemininnovation andcrashinginternetbecome challengefororganisationto continue the activities. 12
Therefore, it has been evaluated that by management of River Island as they analysis the market and focuses on factors that affect their business. This brings changes in their formulation that supports in operation and managing the activities. CONCLUSON From the above report it can be concluded that the number of factors are involves in business environment that need to be consider while operation. Types of organisation are public, private and voluntary that are having different size and purpose to manage the business. PESTLE analysis is required to be done for establish a business and knowing the impacts in relation to business. SWOT analysis states the strength and weakness that suggest how it can be improved. The strength and weakness of macro factors should also be considered while managing and delivering the services. 13
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