Unit 1: Organisational Structures and Culture

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Unit 1: Organisational Structures and CultureName:Aishah IrfanTutor:Perry RyanTitle:Effective Teamwork1
Contents Page1.Introduction: Page32.Different approaches to management styles in public services: Page33.Role of management and the most appropriate management style for varioustasks: Page 54.Organisational behaviour concept: Page 85.Relationship between motivation, organisational behaviour, reflectionand howit impacts the workplace: Page126.Advantages and disadvantages of the theories of motivation and reflection:Page147.How management approaches, motivation theory, organisational behaviourcan affect the public service teams performance:Page168.Conclusion: Page229.References: Page232
IntroductionThis journal article will be exploring the effectiveness of teamwork in organisations inthe 21stcentury. This will be done by researching the different management styles inthe public sector, the examples that will be researched are; scientific, bureaucratic,quantitative and systems. Additionally, it will also explore the different managementroles in public services and how effective they are against different tasks.Furthermore, it will explain the concept of organisational behaviour. It will also beexplaining the link between; motivation, organisational behaviour, reflection and howthese factors can impact the individual’s performance at work.It will also illustrate the advantages and disadvantages of the motivational andreflection theories. This will be done by using one of the public services as anexample.Different approaches to management styles in the public servicesManagement: The definition of management is defined as “a single group ofindividuals who challenge and oversee a person or collective group of people inefforts to accomplish desired goals and objectives” (The Strategic CFO, 2020).Management theory: Management theories are defined as a “collection of ideas thatrecommend general rules for managing an organisation or a business” (Indeed,2020)There are different approaches and theoriestomanagement styles; the main typesare known as scientific, administrative, bureaucratic, and quantitative and systems.Scientific:Scientific management theory was put forward by Fredrick WinslowTaylor. It was a revolutionary idea during the 1990s, it stated that employee training3
and implementing standardising best practices would increase productivity. Taylor’stheory was called ‘scientific’ because he used techniques that were borrowed frombotanists and chemists. Additionally, he also analysed it by observing, synthesis,rationality and logic. Scientific management focused on efficiency and productivity.Jobs that implement this management style will newer employees trained quicker.Administrative:Administrative management is where a set of activities are carriedout in order to lead an organisation in a rational manner, by doing tasks, efforts andusing resources. However, this can be very long and a tedious way of managing.Bureaucratic:Bureaucratic management theory was put forward by Max Weber.The theory focused on “structuring organisations into a hierarchy so there are clearrules of governance” (Indeed, 2020). The main principles of bureaucraticmanagement is to; “have a chain of command, clear division of labour, separation ofpersonal organisational assets of the owner, strict and consistent rules andregulations, meticulous record keeping and documentation and the selection andpromotion of employees based on their performance and qualifications” (Indeed,2020). This management style is commonly used in most organisations.This is commonly used in nursing since they need to make sure that the patients’health and safety comes first, so, by upholding bureaucratic management, they willbe responsible for maintaining rules and to make sure that other nurses follow therules. For this to work, the employees need to follow the rules and there needs to beclear communication amongst employees and the employer.Quantitative:Quantitativemanagement is based around using computers andmathematical techniques to look through the financial statistics and to select stocks.The police use this in order to choose what equipment they need.4
Systems:Systems management consists of a broad range of IT functions or groupsthat are aimed at maintaining or improving the infrastructure, network, applicationservices, Oss, as well as other things.Role of management and the most appropriate management style for varioustasksThe type of management style and approach is important when it comes tomotivating and implementing plans in situations.Autocratic –An autocratic management style is where the person in charge willmake all the decisions with little or no input from their group members. The decisionswill also be made by the person in charge based on their ideas and their judgement,additionally, they will hardly ever accept advice from their group member, regardlessof the advice will aid the group.There are several advantages of using the autocratic management style. One of theadvantages is that it maintains discipline and order, this is very important for thearmed forces. This is because it is very quick and efficient when emergencies occur.Additionally, young and inexperienced recruits will be told what to do and how to do itvia orders, this will cause them to learn more efficiently and better.On the other hand, it can also cause a high turnover of staff due to the fear ofpunishment and because of additional stress. Additionally, the staff may also feeldevalued, this can negatively affect their morale and work performance. Also, due tothe team members constantly relying on the person in charge for instructions, it willcause them to lack initiative and the team might also have less responsibility for theiractions.5
Alternatively, one of the strengths of the autocratic management style is that it is veryefficient. This is because as soon as the order is made, it will be carried out asquickly and efficiently as possible. However, there are some cases where groups arenot used to doing work as quickly as possible, this can cause high amounts ofabsenteeism and having a high staff turnover because of the amount of stress thatthe workers are facing.One example of the autocratic management style being used is in the army. Thescenario where this would happen is if a young soldier was deployed to anothercountry and if they were told to “get down” then the soldier will have to get down, orthey would die. This style is commonly used in most army regimens because thenature of it demands that someone is told what to do and where they have to be.Another example would be in the NHS as a nurse. The scenario where this stylewould happen would be if a patient was going into cardiac arrest, one of the nurseswould have to alert other nurses and doctors in order to stabilise the patient.To conclude, autocratic management is very effective in public services because thepublic will be satisfied withthepublic services efforts. Additionally, the choices thatthe leader will make will benefit the team.Democratic –The democratic approach, is where the leader and the team membersboth freely think of ideas and where all ideas are respected.The democratic approach gives workers higher self-esteem because their ideas arebeing considered. Additionally, they will also feel more inclined to the changesbecause they have been a part of the process to make the changes. Additionally, asthe leader, will generate loyalty between the leader and the workers, as well asconfidence and cooperation. Also, having workers actively participating in the6
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